See all properties

Extended Stay America Suites Chicago Elgin West Dundee

2.5 star property
Hotel with free breakfast, near Santa's Village

Choose dates to view prices

Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2185 Marriott Dr, West Dundee, IL, 60118
  • Place, Santa's Village
    ‪6 min drive‬
  • Place, NOW Arena
    ‪7 min drive‬
  • Place, Grand Victoria Casino
    ‪7 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

West Dundee

Extended Stay America Suites Chicago Elgin West Dundee places you within a 10-minute drive of popular sights such as Hemmens Cultural Center and Santa's Village. This 141-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free self parking.

What's nearby

  • Santa's Village - 6 min drive - 4.8 miles
  • Hemmens Cultural Center - 6 min drive - 3.0 miles
  • NOW Arena - 7 min drive - 6.0 miles
  • Grand Victoria Casino - 7 min drive - 3.7 miles
  • Arboretum of South Barrington - 8 min drive - 7.7 miles

Getting around

  • Elgin Station - 6 min drive
  • Chicago, IL (DPA-Dupage) - 31 min drive

Restaurants

  • ‪Maple & Hash - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Checkers - ‬5 min drive
  • ‪Dunkin' - ‬5 min drive
  • ‪The Milk Pail - ‬5 min drive

About this property

Extended Stay America Suites Chicago Elgin West Dundee

Hotel with free breakfast, near Santa's Village
Guests of Extended Stay America Suites Chicago Elgin West Dundee enjoy features like a 24-hour gym, free WiFi in public areas, and laundry facilities. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a picnic area and barbecue grills.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, sofa beds, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Fireplace
Best Western Plus Elgin - Chicago
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,002 reviews
$79 nightly
The price is $89
Nov 12 - Nov 13
Total with taxes and fees
Best Western Plus Elgin - Chicago

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • An off-leash area is available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Frequently asked questions

Is a free cancellation option available at Extended Stay America Suites Chicago Elgin West Dundee?

Extended Stay America Suites Chicago Elgin West Dundee offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Extended Stay America Suites Chicago Elgin West Dundee?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Chicago Elgin West Dundee on Nov 17, 2025 start from $58.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Extended Stay America Suites Chicago Elgin West Dundee?

This hotel is located in West Dundee, close to Santa's Village, Hemmens Cultural Center, and Grand Victoria Casino. You'll also find Cinemark West Dundee and Elgin History Museum within a short drive.

Will I be able to park at Extended Stay America Suites Chicago Elgin West Dundee?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Extended Stay America Suites Chicago Elgin West Dundee include a casino on the premises?

No, Extended Stay America Suites Chicago Elgin West Dundee doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Chicago Elgin West Dundee?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Extended Stay America Suites Chicago Elgin West Dundee?

Couples staying at this hotel will appreciate amenities like a kitchen as well as a 24-hour fitness facility and free breakfast.

Does Extended Stay America Suites Chicago Elgin West Dundee have a hot tub?

No, there isn't a spa tub at this hotel.

Does Extended Stay America Suites Chicago Elgin West Dundee feature a restaurant that includes a breakfast menu?

Yes, Extended Stay America Suites Chicago Elgin West Dundee serves free on-the-go breakfast each morning from its snack bar.

Does Extended Stay America Suites Chicago Elgin West Dundee allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Extended Stay America Suites Chicago Elgin West Dundee for a fee of USD 25 per pet, per day. The property also provides an off-leash area. A deposit of USD 100.00 per stay is collected.

Are there connecting rooms at Extended Stay America Suites Chicago Elgin West Dundee?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Extended Stay America Suites Chicago Elgin West Dundee?

The closest major airport to Extended Stay America Suites Chicago Elgin West Dundee is Chicago, IL (DPA-Dupage), which is 13.9 mi away (31 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 26 mi away (31-minute drive).

Are there rooms with balconies at Extended Stay America Suites Chicago Elgin West Dundee?

No, at Extended Stay America Suites Chicago Elgin West Dundee, there aren't any guestrooms that list a balcony.

Reviews

Extended Stay America Suites Chicago Elgin West Dundee Reviews

6.2

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 151 out of 482 reviews
Rating 8 - Good. 77 out of 482 reviews
Rating 6 - Okay. 57 out of 482 reviews
Rating 4 - Poor. 58 out of 482 reviews
Rating 2 - Terrible. 139 out of 482 reviews

Reviews

2/10 Terrible

Joe

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First off, the staff was nice and accommodating. This was the highlight of the stay. I went to my room the hallway and complete building smelled like stale,wet foreign food. After 6 tries to get my key to work, I finally entered my room. Felt like I was entering my cell room from Shawshank Redemption (just a larger scale). Bathroom fixtures were missing and very dirty. I brought nothing inside the room at the time as I had an engagement in the area was going to keep me away until late at night. When I returned to retire for the evening, I set my bag down to turn on a light. When the light went on there were multiple bugs that I have never seen before (couldn't identify what they were). At this time, I turned off the light, left the room, got in my car and drove home at 4:30 in the morning without even touching the bed. I did not want to even think about what was under the covers. One of the (if not worst) hotel experiences ever. Shame on you Extended Stay America Suites Chicago Elgin West Dundee West Dundee, Illinois!!! Take some pride in your business!!!
Stayed 1 night in Nov 2025

10/10 Excellent

MAGUADALUPE

Traveled with family
Liked: Amenities
Love Expedia,
Stayed 1 night in Aug 2025

8/10 Good

Fredy

Business traveler, Traveled with family
Disliked: Amenities
Did not like having to obtain items we requested ourselves. And although we were aware of the limited options of breakfast availability it was still less than desirable.
Stayed 2 nights in Aug 2025

6/10 Okay

Adam C.

Stayed 1 night in Aug 2025

4/10 Poor

Victor

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

1 star hotel

Their breakfast is minimal and the place lacks in cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Laila

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Our room didn’t have covers on our couch cushions
Stayed 2 nights in Aug 2025

2/10 Terrible

Leona

Stayed 3 nights in Jun 2025

2/10 Terrible

Kwang

Disliked: Staff & service
I got a phone call from the hotel and said there is no room available. I tried to talk the manager and hang up on me. Tried to call few time and they don't answer.
Stayed 1 night in Aug 2025

2/10 Terrible

keyanna

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Zach

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I've stayed at other branches of Extended Stay America, but this location is very poorly managed. The unit I stayed in way filthy and infested with roaches. None of the bedroom doors would close due to severe damage. All cabinets and shelves were heavy worn and needed replacement. A security alarm went off by a side entry constantly and was very disruptive. The front desk attendet was overwhelmed due to having to many tasks to keep up with, but worked extremely hard to try and keep up. This resulted in long wait times for any services needed. The staff was friendly and polite, however. I will not be returning to this location.
Stayed 3 nights in Aug 2025

2/10 Terrible

Eric, Georgetown

Liked: Staff & service
The room is soo duty, the room doesn’t have blankets, shower tub nasty, no supplies no towels and no pillows and to many problem people mocking all doors on hallways at 5:45 bad hotel sorry
Stayed 1 night in Jul 2025

2/10 Terrible

Daniela

Disliked: Cleanliness, property conditions & facilities
Made a reservation and
Stayed 1 night in Jul 2025

2/10 Terrible

Katie

Traveled with family
Liked: Staff & service
It has been 5 days and I am still waiting for a call back from Expedia and Extended Stay regarding accountability for no warning of no room available we reserved weeks in advance.
Stayed 1 night in Jul 2025

10/10 Excellent

Enoe

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jul 2025

2/10 Terrible

Somaditya

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person Gustavo is extremely arrogant. Rooms don't have blanket and he is straight face saying they are out of blankets. This is not acceptable. They are not charging us less for this right? amount we paid is not less amount we paid for this hotel in Chicago Suburb. They mentioned that they will deliver the utensils in the room but Gustavo again said no. Owner should take an account that whatever they committed to, employees are not trained to follow that. They way Gustavo is behaving, it shows if we post this review there will be non co-operation and retaliation. We drove all the way from North Carolina and and spending sleepless nights with kids (7 years) and elderly people (80 and 72 years) travelled with us. After Repeated follow up, They did not even provide us extra sheets. to get sheets we need to return dirty sheets first. a total untrust is there. If we need to return dirty sheets, what will we use in leu of Blankets which they said before? 2 sleepless nights. it was a nightmare.
Stayed 2 nights in Jul 2025

2/10 Terrible

Elisabel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Disappointed

I had a great experience at this location a couple of years ago, so I decided to give it another try. However, my recent stay was far from satisfactory. Upon arrival, the place had an unpleasant odor, reminiscent of cigarettes. Inside the room, one of the towels was already wet, and the room itself smelled like a mixture of wet dog and cigarettes, indicating that it hadn’t been cleaned thoroughly. We requested new towels, but they informed me that they didn’t have any and that housekeeping had them all. We were left waiting for them, but no one came throughout the entire stay. We also asked to use bowls, but they informed me that they didn’t have any and gave me a pot to cook instead. To make matters worse, there were stains on the mattress. The cold water supply was also inadequate, and the breakfast consisted of just muffins and some to-go oatmeal. The appliances were also in poor condition and dirty. I usually don’t leave reviews, but this experience was so disappointing that we even ended up leaving earlier.
Stayed 2 nights in Jul 2025

4/10 Poor

Rebecca

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Disappointed

Our stay was less than ideal. The property is clearly neglected and used mostly as a residence more so than a hotel. It was freezing in the hallways but then our room was damp feeling. The carpet felt wet even though it was not. The air conditioner worked until we change the temperature and then it did not work the rest of our stay. There was mold in the vents, half the outlets did not work, the pillows were old and lumpy, the drain of the bathtub was rusted through and trying to get a consistent temperature for a shower was difficult. The door to the oven was broken and just overall bad wear and tear on all the furniture. I’ve stayed in better places for less. However, the cleaning staff appear to do the best with what they have to work with. The room was overall clean. I went to the front desk to talk to someone about the condition and there was a sign at the desk that said “be back soon” with a line of 3 other people. I waited for 5 minutes but could not wait longer. To end the bad stay we were awoken at 8am on. Sunday morning by a lawn mower and leaf blower being used right outside our room. Definitely disappointed and do not recommend. *picture is of mold in the vent
Stayed 2 nights in Jul 2025

2/10 Terrible

Yvette

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room smells bad no extra pillows

Stayed 1 night in Jul 2025

10/10 Excellent

Junna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Jul 2025

2/10 Terrible

Ricardo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Never ever stay here
Stayed 3 nights in Jul 2025

8/10 Good

Cruz

Liked: Property conditions & facilities
Not smelling
Stayed 1 night in Jun 2025

10/10 Excellent

Jeannine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Hortencia

Stayed 1 night in Jun 2025

10/10 Excellent

Leandro

Stayed 1 night in May 2025

Hotels