Virginias Vacation Packages

Good place to stay.

Fantastic house and environment. Lynne is super helpful.

Although our stay here actually didn't occur I'll comment because of how well things were handled. There was a last minute change that had us without a room there for the first of two nights. The manager called me the morning of our scheduled check in telling me that the hotel did not have a room for the first night. I didn't know that could happen. The manager had already found another hotel that was only 2 blocks away and set that up for us. He also comp'ed the first day. We decided to stay at the new hotel for both nights for convience. We stopped by the Kellogg to meet the manager and say thank you for handling the situation so well.

I love this hotel, I stayed here before but this time I was disappointed with a few things. I’m traveling with 2 small children, I arrived early and of course the room was not ready, which is fine, I was way early. However the valet didn’t help me with the luggage, they just stood there and watched pull it all out, with 2 small children and my mom who is elderly; the other valet went to help the people behind me and didn’t even pick up my bags from the curb; at the front desk they first told me I was in another building, when I asked if it was going to be and easy access there with the stroller and all, they then told me they were going to switch room and have me in the main building; they were supposed to text me when the room was ready, they never did because they got my phone number wrong, twice; when we come back to see if the room was ready, the front desk gave me they key, we walk in the room and it wasn’t cleaned from the person before, there was even a pile of money left in the pillow… So then they put us back in the original building, we walk there and of course the room was not accessible for the stroller since there were stops in the middle of the hallway to get into my room. And no VIP gift was in it, I had to ask for it. I understand this is an older building and I have no problem going up down steps, but if you see a mom with 2 small children and an elderly person bags, at least offer a person from the staff to help get in and out of the room.

Nice, quiet place with a good price. Nothing fancy but everything we needed.