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Extended Stay America Suites - Norfolk - Virginia Beach

2.5 star property

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Photo gallery for Extended Stay America Suites - Norfolk - Virginia Beach

Exterior
Exterior
Free daily on-the-go breakfast
Lobby
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5757 Cleveland St, Virginia Beach, VA, 23462
  • Place, Topgolf Virginia Beach
    ‪2 min drive‬
  • Place, Virginia Wesleyan University
    ‪3 min drive‬
  • Place, Virginia Beach Boardwalk
    ‪24 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Virginia Beach

Located in Northwest within a short walk of Sentara Leigh Hospital, Extended Stay America Suites - Norfolk - Virginia Beach is within 2 miles (3 km) of Virginia Wesleyan University. This 94-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Topgolf Virginia Beach - 2 min drive - 1.1 miles
  • Virginia Wesleyan University - 3 min drive - 2.3 miles
  • Chesapeake Beach - 15 min drive - 9.5 miles
  • Virginia Beach Boardwalk - 24 min drive - 14.9 miles
  • Sandbridge Beach - 26 min drive - 17.3 miles

Getting around

  • Military Highway Station - 5 min drive
  • Norfolk Station - 8 min drive
  • Norfolk Intl. Airport (ORF) - 8 min drive

Restaurants

  • ‪Wawa - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Black Rifle Coffee Company - ‬17 min walk
  • ‪Burger King - ‬18 min walk
  • ‪Q-Master Billiards - ‬3 min drive

About this property

Extended Stay America Suites - Norfolk - Virginia Beach

Guests of Extended Stay America Suites - Norfolk - Virginia Beach enjoy features like a gym, free WiFi in public areas, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. This smoke-free hotel also has a picnic area.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per day
  • 2 total (75 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Marriott TownePlace Suites Virginia Beach

TownePlace Suites Marriott Hotel Virginia Beach

TownePlace Suites Marriott Virginia Beach

TownePlace Suites Virginia Beach

TownePlace Suites Marriott Virginia Beach Aparthotel

Towne Suites riott Virginia

Extended Stay America Virginia Beach

Extended Stay America Suites Virginia Beach

TownePlace Suites by Marriott Virginia Beach

Extended Stay America Suites - Norfolk - Virginia Beach Hotel

Frequently asked questions

Are free cancellation options available at Extended Stay America Suites - Norfolk - Virginia Beach?

Extended Stay America Suites - Norfolk - Virginia Beach provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Extended Stay America Suites - Norfolk - Virginia Beach?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Suites - Norfolk - Virginia Beach on May 25, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Extended Stay America Suites - Norfolk - Virginia Beach?

This hotel is situated in Northwest, close to Greenbrier Mall, Norfolk Premium Outlets, and Norfolk Botanical Garden. You'll also find Gallery of Military Circle and Sandler Center for the Performing Arts within a short drive.

Is parking available on site at Extended Stay America Suites - Norfolk - Virginia Beach?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Extended Stay America Suites - Norfolk - Virginia Beach feature a casino at the property?

No, Extended Stay America Suites - Norfolk - Virginia Beach doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites - Norfolk - Virginia Beach?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Extended Stay America Suites - Norfolk - Virginia Beach?

Couples staying at this hotel will appreciate amenities like a kitchen as well as a free daily breakfast and a 24-hour front desk.

Does Extended Stay America Suites - Norfolk - Virginia Beach have a hot tub?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Suites - Norfolk - Virginia Beach have a restaurant that serves breakfast?

Extended Stay America Suites - Norfolk - Virginia Beach offers free on-the-go breakfast each morning though there is no restaurant.

Does Extended Stay America Suites - Norfolk - Virginia Beach allow pets to stay for free?

Although they can't stay for free, pets are welcome at Extended Stay America Suites - Norfolk - Virginia Beach for a fee of USD 25 per pet, per day.

Does Extended Stay America Suites - Norfolk - Virginia Beach have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Extended Stay America Suites - Norfolk - Virginia Beach?

The closest major airport to Extended Stay America Suites - Norfolk - Virginia Beach is Norfolk Intl. Airport (ORF), which is 6 mi away (8 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is around 26.2 mi away.

Are there rooms with balconies that I can book at Extended Stay America Suites - Norfolk - Virginia Beach?

No, you won't find guestrooms with balconies at Extended Stay America Suites - Norfolk - Virginia Beach.

Extended Stay America Suites - Norfolk - Virginia Beach Reviews

Reviews

6.8
Rating 10 - Excellent. 215 out of 728 reviews
Rating 8 - Good. 170 out of 728 reviews
Rating 6 - Okay. 115 out of 728 reviews
Rating 4 - Poor. 83 out of 728 reviews
Rating 2 - Terrible. 145 out of 728 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Angel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not up to par with typical extended stay experience dirty worn down and no room service
Stayed 2 nights in Apr 2026

8/10 Good

Melissa

Stayed 3 nights in Feb 2026

8/10 Good

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff was good definitely will stay there again in future
Stayed 1 night in Feb 2026

2/10 Terrible

Tyesha

Disliked: Cleanliness, amenities
Don’t be fooled by the price. Spend the extra ~$30 per night and stay at the Hampton Inn & Suites next door. This place was a nightmare from check-in to check-out—literally within 15 minutes. Building doors didn’t work. Room keys didn’t work. The room itself was disgustingly dirty: drapes that looked like they’d never been cleaned, black mold in the bathroom, crumbs and dirt on the sofa, inadequate heat, and a faint but unmistakable smell of urine. To make matters worse, I almost got locked inside the room. This was one of the worst hotel experiences I’ve ever had. I checked out immediately and would not recommend this property to anyone.
Stayed 1 night in Feb 2026

10/10 Excellent

Carlos

Stayed 1 night in Jan 2026

10/10 Excellent

Martavia

Stayed 1 night in Feb 2026

2/10 Terrible

Samantha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting. Infested with roaches. The floors are grimy and sticky. “Smokeless room” smells like a smokers room. Walls are thin so you can hear the people next to you. When you request the dishes they claim to provide they don’t actually have any. Never staying here again.
Stayed 6 nights in Jan 2026

10/10 Excellent

Xiaokun

Stayed 1 night in Dec 2025

10/10 Excellent

Xiaokun

Stayed 1 night in Dec 2025

4/10 Poor

Nikki

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The beds are hard. The room was dirty and in ill repair. Peeling paint everywhere. Rusty fixtures. Dead bugs. NOT bed bugs or roaches. Debris on the hallway floors. Shady characters loitering outside. I don’t recommend this hotel. Spend the extra for a nicer hotel.
Stayed 5 nights in Dec 2025

6/10 Okay

Jessica

This is a remodeled TownePlace Suites, so its a step above most extended stays in the kitchen departmeny. It was fairly.clean, only thing is the odor of old smoke that wont go away
Stayed 7 nights in Dec 2025

10/10 Excellent

Xiaokun

Stayed 1 night in Nov 2025

2/10 Terrible

johnathan

Disliked: Cleanliness, amenities, property conditions & facilities
This is your sign not to book here. This was the most disgusting hotel ive ever been to. The bedding and towels had stains as well as hair left over from the previous guest. The bathroom and kitchen areas were infested with cockroaches. The other people staying here were loud and the walls were very thin. The employees were nice and helped me get a refund but honestly this place should be condemmed for how filthy it is.
Stayed 3 nights in Nov 2025

2/10 Terrible

Gary

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Felt very unsafe at this property. In the middle of the night someone was trying to open the door to my unit. It could have been a mistake but the individual(s) did not go away immediately. The room smelled of stale smoke even though the building is nonsmoking. Bugs everywhere. I checked out after one night because I did not feel safe.
Stayed 2 nights in Nov 2025

4/10 Poor

Nawara

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room seemed like it didn't clean well before my arrival. As soon as I entered the building, It smelled weird, so did the room. I killed 2 roaches, floor had lots of dirt and crumbs, trash wasn't clean under the TV. The stuff was very nice and friendly though!
Stayed 2 nights in Nov 2025

2/10 Terrible

Abigail

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lady that checked us in I guess didn’t finish processing our check in and so at about 730 on thanksgiving night the manager wanted to get nasty and rude and tell us we had to leave and we weren’t supposed to be there. Mind you I had been there for over 24 hours at that point and I had working keys and had been in and out since I checked in. After arguing with the manager because her employees didn’t do their job correctly she said she had no choice but to let us stay and just swallow the loss. And They have roaches.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kentrell

Stayed 2 nights in Nov 2025

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

4/10 Poor

Jennifer

Disliked: Amenities
There was black mold beside the bathtub. There were fruit flies all over the room. When I asked where the chair was in the room I was told it was probably broken.The toilet stopped working and when I reported it nothing was done. I went and asked again and was told it would be the next day. I think asked if they could give me a new room. Which they did.
Stayed 3 nights in Nov 2025

2/10 Terrible

Joann

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This will be my first and last time staying in an Extended Stay America. The halls were smelly, the room floors were covered in greasy dirt and the roaches were running wild and free. I counted 8 roaches in my room during a two day stay. My review is a bit harsh (and I knew it was a cheaper accommodation) but it was worse than I anticipated.
Stayed 3 nights in Nov 2025

2/10 Terrible

Angela

Stayed 4 nights in Nov 2025

10/10 Excellent

DAVID, San Mateo

Stayed 1 night in Nov 2025

4/10 Poor

Austin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was wonderful. The room that I booked for a two-night stay was disgusting. The sheet had hair and something that looked like rat or fecal droppings of some kind on the sheet. I suspect the bedding was never changed from the previous occupant. The mattress underneath had urine stains on it. There were multiple large holes in the walls. The curtain was ripped straight across, leaving a gaping hole facing the window. The pullout bed cushions had deep stains on it as well. The room itself reeked of cigar or cigarette smoke despite the room being marked as non-smoking. There was trash left throughout the hallways, and the stench in the hallway on the third floor was simply overwhelming; I had to cover my face each time I came and went. It was truly one of the nastiest rooms I've ever had in a hotel stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Xiaokun

Stayed 1 night in Oct 2025

4/10 Poor

Thomas

Stayed 2 nights in Aug 2025

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