Location was great
Nice overall, cleanliness, quick check-in. Only one area needs to be improved is parking garage. It’s dark and very dirty specially stairway.
We had a amazing stay
Great
We loved the location of the hotel. Right on the beach with a balcony to view the ocean - sweet. A few negatives, we had our balcony door opened bc it was nice out, we smelt weed and smoke a few times. And the 1st night we arrived, loud music was playing - till pretty late at night - I think from the restaurant next door. We did not love that the sheets to our bed were stained with something brown and we noticed it after we slept in it one night. Eck.. We were there 3 nights and not once did the cleaning staff come in to settle the room. Take away dirty towels or straighten the beds. The cleaning staff was around and did provide of us with extra towels when asked. Nice people - probably understaffed. The bathroom had a slide door - Eck... with no fan eck.... Parking was ok. They is a garage a short walk. However, about 1/3 if the spots in the garage were not usable bc the pillar that holds the structure were in the spot. So it was very hard to park the vehicle between 2 pillars. We had a small rental and we couldn't park between those pillars. Since we were there for a wrestling tournament it would been better if there was a continental buffet for breakfast to grab something the morning of competition for my son. I'm sure we will be visiting VA beach again bc of this tournament. Not sure I would stay at this hotel again next year.
Excellent staff and very welcoming. We loved the balcony view and watching the dolphins.
Thank you for a relaxing stay.
Property in excellent condition, staff attentive and helpful despite being short staffed.
Really clean, super friendly staff and great food at Mahi's
Valet guys were fast and excellent positive attitudes, the hotel restaurant was poor service, had to get up and leave, order wasn’t taken within a timely manner, hostess was rude, never will attempt to eat there again, the hotel was clean and nice.
The rooms were nice they looked like they have been recently renovated. The hotel overall was very clean and has a friendly staff!
Very clean, professional staffs. Mahi restaurant had some amazing food with an awesome service names Al. He was really good.
Very clean and friendly staff. I will recommend this hotel
Customer service is very unfriendly and unwelcoming
The room was clean, good costumer service. and I don't like that hallways and elevators were't very clean.
Location was great
Nice overall, cleanliness, quick check-in. Only one area needs to be improved is parking garage. It’s dark and very dirty specially stairway.
We had a amazing stay
Great
We loved the location of the hotel. Right on the beach with a balcony to view the ocean - sweet. A few negatives, we had our balcony door opened bc it was nice out, we smelt weed and smoke a few times. And the 1st night we arrived, loud music was playing - till pretty late at night - I think from the restaurant next door. We did not love that the sheets to our bed were stained with something brown and we noticed it after we slept in it one night. Eck.. We were there 3 nights and not once did the cleaning staff come in to settle the room. Take away dirty towels or straighten the beds. The cleaning staff was around and did provide of us with extra towels when asked. Nice people - probably understaffed. The bathroom had a slide door - Eck... with no fan eck.... Parking was ok. They is a garage a short walk. However, about 1/3 if the spots in the garage were not usable bc the pillar that holds the structure were in the spot. So it was very hard to park the vehicle between 2 pillars. We had a small rental and we couldn't park between those pillars. Since we were there for a wrestling tournament it would been better if there was a continental buffet for breakfast to grab something the morning of competition for my son. I'm sure we will be visiting VA beach again bc of this tournament. Not sure I would stay at this hotel again next year.
Excellent staff and very welcoming. We loved the balcony view and watching the dolphins.
Thank you for a relaxing stay.
Property in excellent condition, staff attentive and helpful despite being short staffed.
Really clean, super friendly staff and great food at Mahi's
