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Novotel Wien City

Property class: 4

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Photo gallery for Novotel Wien City

Exterior
Property video
Lunch and dinner served, international cuisine
Executive Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout drapes, free cribs/infant beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Aspernbrueckengasse 1, Vienna, Vienna, 1020
  • Place, Stephansplatz
    ‪11 min walk‬
  • Place, St. Stephen's Cathedral
    ‪11 min walk‬
  • Place, Prater
    ‪13 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, blackout drapes, free cribs/infant beds

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(16 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Family Room, 1 Double Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout drapes, free cribs/infant beds

Executive Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(13 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 Double Bed

Business Room, 1 Double Bed | In-room safe, desk, blackout drapes, free cribs/infant beds

Business Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Apr 19 - Apr 20
Total with taxes and fees
Mercure Wien City

About the neighborhood

Vienna

Novotel Wien City places you in Leopoldstadt, within a leisurely stroll of popular sights such as Prater and Stephansplatz. This 4-star hotel has 127 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Schwedenplatz - 8 min walk - 0.5 miles
  • Stephansplatz - 11 min walk - 0.6 miles
  • St. Stephen's Cathedral - 11 min walk - 0.6 miles
  • Prater - 13 min walk - 0.7 miles
  • Hofburg Imperial Palace - 18 min walk - 1.0 mile

Getting around

  • Julius-Raab-Platz Tram Stop - 3 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪Das LOFT - ‬3 min walk
  • ‪Badeschiff - ‬5 min walk
  • ‪Balthasar - ‬4 min walk
  • ‪Klyo - ‬3 min walk
  • ‪Eatalico - ‬3 min walk

About this property

Novotel Wien City

Guests of Novotel Wien City enjoy features like a gym, free WiFi in public areas, and express check-in. If you drive, self parking is EUR 29 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 52 per person one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include express check-out, a terrace, and laundry facilities.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and desks are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
  • Free WiFi
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9.0 out of 10, Wonderful, 410 reviews
$177 nightly
The price is $199
Apr 19 - Apr 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Family and Friends

Things to do

  • Gym
  • Playground

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Handrails in stairways (47 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 29 per pet, per night
  • Dogs only
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 52 per person (one-way)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 1.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a security system.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Frequently asked questions

Are free cancellation options available at Novotel Wien City?

Novotel Wien City provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Novotel Wien City?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at Novotel Wien City on Apr 28, 2026 start from $172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Novotel Wien City?

This hotel is situated in Leopoldstadt within a short 13-minute walk of Prater and also 13 minutes on foot from Stephansplatz. You'll also find Schönbrunn Palace and Vienna State Opera within a short drive.

Does Novotel Wien City feature a casino?

No, Novotel Wien City doesn't have a casino.

Will I find an indoor pool at Novotel Wien City?

No, there is no indoor pool at this hotel.

Does Novotel Wien City have a restaurant with a breakfast menu?

Yes, Novotel Wien City serves buffet breakfast for a surcharge each morning at Family and Friends.

Will Novotel Wien City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Novotel Wien City for a fee of EUR 29 per pet, per night.

How close is the airport from Novotel Wien City?

The closest major airport to Novotel Wien City is Vienna International Airport (VIE), which is 11.2 mi away (15 minutes by car).

Novotel Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1000 reviews
Rating 8 - Good. 402 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jayasuriya

Staff helpfulness
Stayed 4 nights in Dec 2025

10/10 Excellent

Roxanne

Stayed 1 night in Jan 2026

10/10 Excellent

Victoria, Flitwick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean room with lots of space
Stayed 4 nights in Dec 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely size room and in such an idea location.
Stayed 3 nights in Dec 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location and stay. Nothing out of the ordinary
Stayed 3 nights in Dec 2025

8/10 Good

Susan Jane

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Comfy and well located
Stayed 2 nights in Dec 2025

4/10 Poor

Chantell

Stayed 3 nights in Nov 2025

2/10 Terrible

Joan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Reception. I called. emailed a few times with flight details etc for shuttle back and from hotel. no response. The staff were not pleasant in hotel we had call reception 1st night because of the noise. And was told it was a night club outside and they refused to change my room or apologise. I contacted Expedia regarding this and they were very disappointed with the situation and also tried calling hotel many times with no response. I certainly would not use this hotel again or recommend it to anyone
Stayed 3 nights in Nov 2025

8/10 Good

Bhavna

Stayed 2 nights in Nov 2025

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable and serviced regularly. Breakfast was fantastic with a huge range of selections.
Stayed 3 nights in Nov 2025

10/10 Excellent

Derek

Stayed 4 nights in Nov 2025

2/10 Terrible

Katie

Stayed 3 nights in Nov 2025

4/10 Poor

Katie

Stayed 1 night in Nov 2025

10/10 Excellent

Steven Siaw Ling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to a metro. Room is clean and with good supple of coffee and tea. Breakfast spread is good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yusra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Omaid

Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right down town. Quiet, but just across the river from the action in beautiful Vienna. We were very well cared for there.
Stayed 1 night in Aug 2025

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel Wien City was clean, convenient location and everything we asked for.
Stayed 4 nights in Aug 2025

4/10 Poor

Hee Yul

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible...th
Stayed 1 night in Aug 2025

4/10 Poor

Shahaf

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Melinda

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Beds are very comfortable, easy access to restaurant and shops.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, able to leave luggage after check out Lots of choices at breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

MIKANG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025