Hotels in Vermezzo con Zelo

"Friendly Rooftop staff.Had safe issues sorted immediately. Breakfast Amazing and also offer a takeout one but you order in advance. Room awful not value for money tho clean smaller than we expected for a Executive room. 9th floor in a corner where the drainpipes were! so continual noise from the rain water even after rain had stopped. Would be better not to put people through the stress of being in this room when it is a 60th birthday celebration and the paying guest needs to sleep for health reasons and early travel we slept one night out of three nights stay. On complaining we were ignored and found staff rude after three complaints,and a room visit to record the noise which the gentleman agreed was noisy It would of been better customer service to move us for the last two nights. I wrote a email to hotel whilst travelling to Laguna for the day I had no reply. On returning to our room a token of bubbly and fruit which I thought was too little to late. We were so tired we drank one glass each the rest was left to go flat unfortunately with no apologies made . Excellent location and most staff very obliging . Aurora especially in the Rooftop terrace."

"Good central location, decent breakfast too. Issues with lifts and some minor room issues, also breakfast room was very crowded at peak times."

"The staff was very friendly and courteous. The breakfast buffet was excellent."