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Hotel Imperial

3.0 star property

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Photo gallery for Hotel Imperial

A balcony with a patterned floor, a view of a historic building with a tower, and a street with trees and a bench.
An indoor swimming pool with clear water, surrounded by chairs and a stone wall with arches.
A spacious lobby with marble flooring, a grand staircase, and classic furniture.
A street lined with buildings, outdoor seating, and trees.
A grand staircase with a wooden handrail and black balusters, leading to a landing with a chandelier.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Calle Miguel Lerdo #153, Col. Centro, Veracruz, VER, 91700
  • Place, Zócalo
    ‪1 min walk‬
  • Place, Veracruz Cathedral
    ‪2 min walk‬
  • Place, Veracruz Harbour
    ‪5 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪31 min drive‬

Room options

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

Double or Twin DELUXE TWO BEDS

  • Sleeps 6
  • Free WiFi

Double or Twin DELUXE

  • Sleeps 6
  • Free WiFi

JUNIOR SUITE WITH BALCONY

  • Sleeps 5
  • Free WiFi

JUNIOR SUITE STANDARD

  • Sleeps 5
  • Free WiFi

Room TWO BEDS

  • Sleeps 10
  • Free WiFi

Room DELUXE

  • Sleeps 10
  • Free WiFi

STUDIO DELUXE KING BED

  • Sleeps 5
  • Free WiFi

SUITE DELUXE

  • Sleeps 8
  • Free WiFi

SUITE STANDARD

  • Sleeps 8
  • Free WiFi

About the neighborhood

Veracruz

Located in Malecon, Hotel Imperial is adjacent to Zócalo and within a 15-minute walk of popular sights like Veracruz Harbour. This 37-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Zócalo - 1 min walk - 0.1 miles
  • Veracruz Cathedral - 2 min walk - 0.1 miles
  • Veracruz Harbour - 5 min walk - 0.3 miles
  • Malecón de Veracruz - 5 min walk - 0.3 miles
  • Naval Historical Museum - 7 min walk - 0.4 miles

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Los Portales de Veracruz - ‬1 min walk
  • ‪Bar El Estribo - ‬1 min walk
  • ‪Restaurant Bar Regis - ‬1 min walk
  • ‪El Alba Fuente De Sodas - ‬1 min walk
  • ‪Gran Café del Portal - ‬1 min walk

About this property

Hotel Imperial

Guests of Hotel Imperial enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a reception hall and a water dispenser.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Free local calls, desks, and free toiletries are also standard.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Front of property
Hotel Mar y Tierra Veracruz
Malecon
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,009 reviews
$43 nightly
The price is $51
Aug 30 - Aug 31
Total with taxes and fees
Hotel Mar y Tierra Veracruz

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1794
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Imperial Veracruz
Imperial Veracruz
Hotel Imperial Hotel
Hotel Imperial Veracruz
Collection O Hotel Imperial
Hotel Imperial Hotel Veracruz

Frequently asked questions

What can I see within easy reach of Hotel Imperial?

This hotel is situated in Malecon within a short 13-minute walk of Veracruz Harbour and also 1 minutes on foot from Zócalo. You'll also find Malecón de Veracruz and Naval Historical Museum less than a mile away.

Is parking available on site at Hotel Imperial?

Yes, self parking is offered for free at the hotel.

Does Hotel Imperial have a casino on the premises?

No, Hotel Imperial doesn't have a casino.

Is there an indoor pool at Hotel Imperial?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Hotel Imperial?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel Imperial?

No, there isn't a spa tub at this hotel.

Does Hotel Imperial have a restaurant with a breakfast menu?

No, Hotel Imperial doesn't have a restaurant that serves breakfast.

Does Hotel Imperial allow pets to stay free of charge?

No, pets aren't allowed at Hotel Imperial.

Are there connecting rooms at Hotel Imperial?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Imperial?

The closest major airport to Hotel Imperial is General Heriberto Jara Intl. Airport (VER), which is 6.6 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Hotel Imperial?

Yes, some guestrooms at Hotel Imperial offer a balcony and may feature city views.

Hotel Imperial Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 151 out of 415 reviews
Rating 8 - Good. 108 out of 415 reviews
Rating 6 - Okay. 66 out of 415 reviews
Rating 4 - Poor. 37 out of 415 reviews
Rating 2 - Terrible. 53 out of 415 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re nice place will recommend
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

noemi

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jose Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who work there are very polite and kind.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Hector

Liked: Cleanliness
Lovely staff
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Josue

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Rey de jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice but is noise because the ubication, great place high recommended
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Raul Mendoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

CARLOS JOSE

Liked: Cleanliness, amenities
EXCELENTE
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, charming stay

Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Andrew Glenn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water, TVs didn't work, noisy until midnight every night, no internet, elevator didn't work for 3 days and we were on the third floor This is a 330 year old building, and it really needs to be renovated. The staff were nice, and the rooms were clean. The location is excellent---right on the zocalo. It is not comfortable and is lacking in so many ways.
Stayed 10 nights in Jan 2026
Verified review

6/10 Okay

Maria

It is located on the center square of town. I could not get any balcony suites, she said they were not available at the time. The bathroom faucet was loose and ready to fall off. We had to play with it to keep it flowing. The shower door/to wall had mold. The beds were comfy. The staff was friendly. Because it sits next to many restaurants it is loud at night. I can tolerate one night but not more than that.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

JANETT

Cleaning could be better.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was hard to find. I am lucky to speak Spanish because I had to ask around town to find the streets. I recommend to call the front desk upon arrival to ask for the parking address. Please advice people to find the “Registro Civil” building, when I searched the name and number of the street, Google maps and Waze showed 5 different spots.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great foo ok overall i well recommended .
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Jaime

Liked: Cleanliness, property conditions & facilities
We choose a room with balcony according to the web side of expidia with the price expidia show then when try to get the room they say the price was wrong and they gives us a different room
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Yesenia

Disliked: Cleanliness
Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Dionisio

Disliked: Property conditions & facilities
Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities
Verified review

2/10 Terrible

oralia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación está muy hermosa con cama king size
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Suheidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciónes en buen estado, todo se encuentra muy cerca y accesible
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Antonio

Liked: Property conditions & facilities
Disliked: Amenities
La habitacion genial, pero sin internet, ni television por mala señal, personal algo descortes
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

CARLOS JOSE

Liked: Cleanliness, amenities, property conditions & facilities
SERVICIO INTEGRAL EXCELENTE
Stayed 2 nights in Feb 2026