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Balajú Hotel & Suites

3.0 star property

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Photo gallery for Balajú Hotel & Suites

Outdoor pool, open 7 AM to 10:30 PM, sun loungers
Outdoor pool, open 7 AM to 10:30 PM, sun loungers
Reception
Balcony
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Boulevard Ávila Camacho #1371, Esq. Mina, Col. Ricardo Flores Magon, Veracruz, VER, 91900
  • Place, Veracruz Aquarium
    ‪5 min walk‬
  • Place, Villa del Mar Beach
    ‪10 min walk‬
  • Place, Malecón de Veracruz
    ‪15 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | View from room

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room Standard

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Standard

  • 322 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Double Room Standard

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room Standard

  • 322 sq ft
  • Sleeps 4
  • Free WiFi

About the neighborhood

Veracruz

Located in Malecon within a 5-minute walk of Veracruz Aquarium, Balajú Hotel & Suites is within a mile (2 km) of other popular attractions like Carranza Lighthouse. This 3-star hotel has 63 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Veracruz Wax Museum - 3 min walk - 0.2 miles
  • Veracruz Aquarium - 5 min walk - 0.3 miles
  • Villa del Mar Beach - 10 min walk - 0.6 miles
  • Malecón de Veracruz - 15 min walk - 0.8 miles
  • Carranza Lighthouse - 20 min walk - 1.1 miles

Getting around

  • Veracruz Central Station - 9 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Gran Cafe Del Portal Boulevard - ‬5 min walk
  • ‪Vip's - ‬5 min walk
  • ‪Parrilla Pimentón - ‬6 min walk
  • ‪El Rey Del Ceviche - ‬1 min walk
  • ‪Sirloin Villarrica Acuario - ‬4 min walk

About this property

Balajú Hotel & Suites

Balajú Hotel & Suites features an outdoor pool, free WiFi in public areas, and a business center. There's free valet parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a meeting room, a terrace, and a porter/bellhop.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Exterior
Emporio Veracruz Hotel
Malecon
  • Pool
  • Hot tub
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, 1,843 reviews
$82 nightly
The price is $97
May 31 - Jun 1
Total with taxes and fees
Emporio Veracruz Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 10:30 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Balajú Hotel Veracruz

Balajú Hotel

Balajú Veracruz

Balajú Hotel & Suites Hotel

Balajú Hotel & Suites Veracruz

Balajú Hotel & Suites Hotel Veracruz

Frequently asked questions

Is free cancellation available at Balajú Hotel & Suites?

Balajú Hotel & Suites offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Balajú Hotel & Suites?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Balajú Hotel & Suites on Jun 8, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Balajú Hotel & Suites?

This hotel is situated in Malecon, just steps from Veracruz Wax Museum, and within a 10-minute walk of Veracruz Aquarium and Villa del Mar Beach. You'll also find Veracruz Harbour and Plaza Las Americas Shopping Mall within a short drive.

Is there parking available at Balajú Hotel & Suites?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Balajú Hotel & Suites include a casino at the property?

No, Balajú Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Balajú Hotel & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7 AM and 10:30 PM.

What do couples enjoy most about Balajú Hotel & Suites?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a restaurant plus some guestrooms include free WiFi.

Does Balajú Hotel & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Balajú Hotel & Suites have a restaurant that serves breakfast?

No, Balajú Hotel & Suites doesn't have a restaurant that serves breakfast.

Will Balajú Hotel & Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Balajú Hotel & Suites.

Does Balajú Hotel & Suites have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Balajú Hotel & Suites?

The closest major airport to Balajú Hotel & Suites is General Heriberto Jara Intl. Airport (VER), which is 5.9 mi away (28 minutes by car).

Are there rooms with balconies at Balajú Hotel & Suites?

No, there aren't any guestrooms with balconies at Balajú Hotel & Suites.

Balajú Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 369 out of 714 reviews
Rating 8 - Good. 226 out of 714 reviews
Rating 6 - Okay. 70 out of 714 reviews
Rating 4 - Poor. 36 out of 714 reviews
Rating 2 - Terrible. 13 out of 714 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and excellent customer service.
Stayed 5 nights in Nov 2025

10/10 Excellent

Daniel, Hillsborough

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent hotel in a great location.
Stayed 2 nights in Nov 2025

8/10 Good

Tania

Stayed 1 night in Jul 2025

10/10 Excellent

williams

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Adrian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

We loved our stay very cozy and welcoming pool was clean. We loved it is in the Malecon close to everything we needed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this botel several times. Great location.
Stayed 1 night in Feb 2025

6/10 Okay

Rhona

Liked: Cleanliness, staff & service

Disappointing

The best thing about this hotel was the staff. They were always very helpful and polite However the room itself came up short. The air conditioning was extremely noisy which made it difficult to sleep. The room also smelled moldy I tried opening the screen door to let air circulate but it didn’t really help. The last night I was there I could get no hot water from the shower which was annoying. But my biggest complaint was that the WiFi was very unreliable. It was impossible to stream entertainment as the signal kept cutting off. I would not return to this hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Fernando Erasmo

Stayed 5 nights in Oct 2024

10/10 Excellent

Edgar

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nic place to stay great staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms! Short walk to the aquarium.
Stayed 2 nights in Aug 2024

4/10 Poor

norma borjas

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

norma borjas

Traveled with family and small children
Liked: Staff & service
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
Stayed 3 nights in Jul 2024

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service , convenience location , friendly people
Stayed 1 night in Mar 2024

4/10 Poor

Victor

Stayed 2 nights in Jul 2023

10/10 Excellent

Jose

Stayed 5 nights in Mar 2023

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... exellent location...staff was great too
Stayed 3 nights in Feb 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very clean 100% recommend
Stayed 8 nights in Nov 2022

10/10 Excellent

Yuriel Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jorge Ayuso the porter is absolutely great!!! He goes out of his way to make sure your stay is nothing but the best. Great asset to the lodging.
Stayed 1 night in Mar 2021

8/10 Good

Justo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are neat and clean. Restaurant right downstairs. Decent selection of food on the buffet. They have a pool. Close to many things: malecon, aquarium, restaurants, shops.... Friendly and helpful staff!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun place. Great service. Nice people. We would return.
Stayed 3 nights in Oct 2019