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Inn at the Quay

4.0 star property
Waterfront hotel with a restaurant, 6-minute walk to Douglas College
VIP Access

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Photo gallery for Inn at the Quay

Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Place, River Market
    ‪2 min walk‬
  • Place, Douglas College
    ‪4 min walk‬
  • Place, Columbia Square Plaza
    ‪6 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 1 King Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(30 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(37 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(40 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Westminster

Located in Quayside within a short stroll of Douglas College, Inn at the Quay is within a 15-minute drive of Holland Park. This 126-room hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Landmark Cinemas New Westminster - 1 min walk - 0.1 miles
  • River Market - 2 min walk - 0.1 miles
  • Douglas College - 4 min walk - 0.3 miles
  • Columbia Square Plaza - 6 min walk - 0.3 miles
  • Queens Park - 19 min walk - 1.0 mile

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver Intl. Airport (YVR) - 35 min drive

Restaurants

  • ‪Big Way Hot Pot 大味·锅物料理 - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪A&W Restaurant - ‬5 min walk
  • ‪Quesada Burritos & Tacos - ‬4 min walk

About this property

Inn at the Quay

Waterfront hotel with a restaurant, 6-minute walk to Douglas College
Guests staying at Inn at the Quay enjoy a gym, a sauna, and free WiFi in public areas. Self parking is offered for CAD 17.00 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies, refrigerators, and coffee makers.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 17 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 17.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

Is a free cancellation option available at Inn at the Quay?

Inn at the Quay offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Inn at the Quay?

As of Feb 13, 2026, prices found for a 1-night stay for 2 adults at Inn at the Quay on Feb 15, 2026 start from $153.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Inn at the Quay?

This hotel is situated in Quayside, close to Metropolis at Metrotown, Great Canadian Casino Vancouver, and Starlight Casino. You'll also find Lougheed Town Centre and Deer Lake within a short drive.

Will I be able to park at Inn at the Quay?

Yes, parking is offered for CAD 17.00 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Inn at the Quay include a casino?

No, Inn at the Quay doesn't have a casino.

Is there an indoor pool at Inn at the Quay?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Inn at the Quay?

This waterfront hotel offers plenty of amenities for couples including a bar, a restaurant with al fresco dining, and proposal/romance packages.

Are there hot tubs at Inn at the Quay?

No, but this hotel does have a sauna.

Does Inn at the Quay have a restaurant that serves breakfast?

Yes, Inn at the Quay serves a cooked-to-order breakfast for a surcharge each morning at The Boathouse.

Does Inn at the Quay allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Inn at the Quay for a fee of CAD 50 per accommodation, per stay.

Does Inn at the Quay have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Inn at the Quay?

The closest major airport to Inn at the Quay is Pitt Meadows, BC (YPK), which is 14.5 mi away (31 minutes by car). Another top airport is Vancouver Harbour Flight Centre (CXH), which is located 16.9 mi away (51-minute drive).

Are there rooms with balconies that I can book at Inn at the Quay?

Yes, every guestroom at Inn at the Quay comes with a balcony with some featuring river views.

Does Inn at the Quay have a wedding venue?

Take advantage of the wedding venue at Inn at the Quay if you plan to say "I do" during your trip.

Inn at the Quay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 651 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my trip there. We don’t live very far away, but the view out my window was insane. We stayed on the Quay side and had a balcony, and it’s quite surreal to be lying in your bed and watch a boat go by. I will 100% be back… I didn’t really give a rating for the free breakfast because there wasn’t one and the picture of the room has my blanket blankets on the bed. But it was very clean, right beside the market, convenient parking at a really cheap rate for the area, and the staff was amazing and we had a great time
Stayed 2 nights in Oct 2025

6/10 Okay

Lorraine

Traveled with family
Liked: Cleanliness
Disliked: Amenities
No microwave was available to in the lobby, and the stairmaster in the fitness center did not work properly (selecting a program did not work; had to manually increase the level), but what was really disappointing was going to the restaurant next door, The Boathouse, after the hotel clerk handed me a card that stated a 20% discount if we eat at there. My companion and I relied on the card and ordered food that totaled over $200. We were handed the bill, however, that showed a $20 deduction, not 20%. When I questioned the bill, the manager was called who explained that the card is good for up to $20. I asked why it was not mentioned on the card and she said to talk to the hotel clerk, so I did. The hotel clerk said that she never heard of the $20 limit. I went back to the manager and she stormed to the front desk to tell the clerk about the limit. Not getting the discount was ok with me; it was the restaurant manager's rude behavior that bothered me. She made no apology whatsoever and just gave me this 'too bad' attitude. We had favorite restaurants to go to in New Westminster. We tried The Boathouse only because of the offer that turned out to be misleading.
Stayed 7 nights in Oct 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary Ellen

Liked: Cleanliness
Great hotel staff and service. Perfect location and river views. Balcony and room were really comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lindsay

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, fairly new, great views
Stayed 3 nights in Oct 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Maryanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view of the river, clean room, friendly and kind staff, shopping and restaurants, dos and esthetics all in a few steps!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Nassim

Stayed 7 nights in Oct 2025

6/10 Okay

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

Ron D

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, loved the view of the Fraser River, clean, helpful staff, near all amenities.
Stayed 3 nights in Oct 2025

8/10 Good

Sarah-Maude

Stayed 3 nights in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
The room was clean, the bathroom had a large vanity & the view of the Fraser River was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leanne

Stayed 2 nights in Oct 2025

6/10 Okay

Billy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Ok
Stayed 1 night in Oct 2025

10/10 Excellent

Shella Marie

Liked: Cleanliness, property conditions & facilities
Has a nice beautiful view of Quay. The room was tastefully decorated, cozy, and clean. Perfect for a romantic weekend getaway.
Stayed 1 night in Oct 2025

8/10 Good

Christine

Business traveler
Liked: Cleanliness, staff & service
Bathrooms could use an upgrade same with the whirlpool
Stayed 2 nights in Oct 2025

10/10 Excellent

Janis

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room faces the river.
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Winlock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to B.C. a couple of times a year and i wouldn't stay anywhere else. The accommodations are wonderful and the sevice is always, friendly and professional. The rooms are always kept to the highest standards and there is ample on-site parking for a nominal fee. There is shopping on the boardwalk, as well as good dining options. The Boathouse restaurant has a gret choice of delicious seafood and friendly bartenders if you do the adult beverage thing. The view of the Quay is beautiful with backed by the cityscape which is stunning at night. You should go for a peaceful, enjoyable stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

carmelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The survey asks about the free breakfast. I was not given a free breakfast
Stayed 4 nights in Oct 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful stay. The rooms are bright and the view was beautiful. All the staff we met whether at the front desk or throughout the hotel in passing are friendly
Stayed 3 nights in Oct 2025

8/10 Good

Charlene, Kelowna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Garine

Stayed 3 nights in Oct 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

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