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Hilton Vancouver Metrotown

4.0 star property

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Photo gallery for Hilton Vancouver Metrotown

Exterior
Creator video - submitted by Coffee Cup Exec
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Exterior
Room (Parlor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Club Lounge Access

Executive Room, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Club Lounge Access

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Suite, 1 King Bed, Club Lounge Access

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Club Lounge Access

Executive Room, 2 Queen Beds, Club Lounge Access | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds, Club Lounge Access

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(22 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Executive Level

Suite, 1 Bedroom, Executive Level | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Parlor)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for 1 King Mobility Accessible W/ Roll in Shower

1 King Mobility Accessible W/ Roll in Shower | Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Mobility Accessible W/ Roll in Shower

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Hyatt Place Vancouver/Metrotown

Metrotown
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$182 nightly
The price is $211
May 16 - May 17
Total with taxes and fees
Hyatt Place Vancouver/Metrotown

About the neighborhood

Burnaby

Located in Metrotown within a short stroll of Metropolis at Metrotown, Hilton Vancouver Metrotown is within a 15-minute drive of Rogers Arena. This 283-room, 4-star hotel has conveniences like an outdoor pool, a gym, and a hot tub.

What's nearby

  • Crystal Mall - 1 min walk - 0.0 miles
  • Metropolis at Metrotown - 1 min walk - 0.1 miles
  • Central Park - 8 min walk - 0.4 miles
  • Swangard Stadium - 3 min drive - 1.0 mile
  • British Columbia Institute of Technology - 4 min drive - 1.2 miles

Getting around

  • Metrotown Station - 6 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪HEYTEA - ‬3 min walk
  • ‪Shiny Tea - ‬3 min walk
  • ‪Cactus Club Cafe - ‬2 min walk
  • ‪Marble House Eatery - ‬3 min walk
  • ‪Grand Crystal Seafood Restaurant - ‬3 min walk

About this property

Hilton Vancouver Metrotown

Hilton Vancouver Metrotown features an outdoor pool, a children's pool, and a gym. Valet parking is offered for CAD 30.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a hot tub, and a conference center.
55-inch LCD TVs come with digital channels, and guests can stay connected with WiFi and free wired internet. Beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

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Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,486 reviews
$193 nightly
The price is $224
May 18 - May 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 22 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 35.70 for adults and CAD 23.10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (15,419 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 55.00 per accommodation, per stay
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 15.75 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 35.70 for adults and CAD 23.10 for children
  • Covered self parking fee: CAD 22.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.75 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-1:30 AM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Is free cancellation available at Hilton Vancouver Metrotown?

Hilton Vancouver Metrotown offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Vancouver Metrotown?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Hilton Vancouver Metrotown on May 17, 2026 start from $287, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hilton Vancouver Metrotown?

This hotel is situated in Metrotown within a 10-minute walk of Metropolis at Metrotown and Crystal Mall. You'll also find Deer Lake and Commercial Drive within a short drive.

Is parking available on site at Hilton Vancouver Metrotown?

Yes, valet parking is offered for CAD 30 per night with in/out privileges and self parking is available for CAD 22 per night with in/out privileges. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Hilton Vancouver Metrotown have a casino at the property?

No, Hilton Vancouver Metrotown doesn't have a casino.

Is there an indoor pool at Hilton Vancouver Metrotown?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hilton Vancouver Metrotown a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Hilton Vancouver Metrotown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Vancouver Metrotown feature a restaurant that includes a breakfast menu?

Yes, Hilton Vancouver Metrotown serves a full breakfast for a surcharge each morning at Time and Place.

Does Hilton Vancouver Metrotown allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hilton Vancouver Metrotown for a fee of CAD 55.00 per accommodation, per stay.

Does Hilton Vancouver Metrotown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hilton Vancouver Metrotown?

The closest major airport to Hilton Vancouver Metrotown is Vancouver Harbour Flight Centre (CXH), which is 9 mi away (37 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 10 mi away (30-minute drive).

Are there rooms with balconies that I can book at Hilton Vancouver Metrotown?

Yes, some guestrooms at Hilton Vancouver Metrotown offer a balcony.

Does Hilton Vancouver Metrotown have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Vancouver Metrotown.

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Mohtar

Stayed 6 nights in Feb 2026

6/10 Okay

Jodi

Liked: Cleanliness
The room was good. The staff was OK. We could hear the people in the next room, pretty thin walls.
Stayed 2 nights in Feb 2026

10/10 Excellent

CYRUS

Stayed 2 nights in Jan 2026

10/10 Excellent

Celia

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2026

8/10 Good

Julien

Stayed 2 nights in Feb 2026

8/10 Good

Jinhui

Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 2 nights in Jan 2026

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Staff, room, gym
Stayed 2 nights in Jan 2026

8/10 Good

Kyle

Stayed 3 nights in Jan 2026

6/10 Okay

Lindsay

Stayed 3 nights in Jan 2026

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was perfectly situated for our needs. Very clean room. Super comfortable bed. Excellent helpful staff. Breakfast bar was very good.
Stayed 3 nights in Jan 2026

6/10 Okay

Shanice

Stayed 2 nights in Jan 2026

10/10 Excellent

Kalen

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. The staff are very pleasant
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

8/10 Good

LaTonia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms great location
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
We had a good stay and love the location. However the electric car charging is not working and the pool was under maintenance which was a disappointment.
Stayed 1 night in Jan 2026

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness
The front desk and concierge staff reflected what you expect from an older luxury hotel—welcoming, calm, and efficient. Check-in was smooth, and their professionalism made a positive first impression. That said, several aspects of our stay did not meet expectations. Upon arrival, we learned the hotel pool was out of service. This was particularly disappointing, as it was the main amenity my children were looking forward to, and this information was not clearly communicated in advance. Breakfast service was also an issue. I had paid for breakfast to be included with our stay, yet the server repeatedly referred to it as “free,” despite there being an added cost as part of the booking. The service felt rushed and abrupt. I was asked to sign paperwork while actively eating, which was uncomfortable and unnecessary at that moment. We also observed the same server attempting to clear another guest’s plate before he had finished eating, requiring him to stop her. In-room amenities were inconsistent for a booking of three guests. The room was initially stocked with only two towels, requiring me to request additional ones. I also requested cotton swabs for three people and received only one. However, when I asked for toothbrushes, they were provided promptly and without issue, which I appreciated.
Stayed 1 night in Jan 2026

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, nice staff and good location
Stayed 1 night in Jan 2026

8/10 Good

Feng

Very convenient location to the shopping area
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Stayed 1 night in Jan 2026

4/10 Poor

Ishita

Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Stayed 1 night in Dec 2025

10/10 Excellent

DEBRA

Traveled with group
Liked: Cleanliness, staff & service, amenities
Perfectly located close to restaurants, shopping and public transportation. Hotel was clean, room was very nice.
Stayed 1 night in Dec 2025

2/10 Terrible

Joonwoo

Stayed 1 night in Dec 2025