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Best Western Plus Burnaby Hotel

Property class: 2.5

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Photo gallery for Best Western Plus Burnaby Hotel

A neatly made bed with white linens, two bedside tables with lamps, a large mirror, and a window with a view of greenery.
A spacious lobby with sofas, a coffee table, a flat-screen TV, and a dining area with chairs.
A modern hotel room with a bed, a dining area, a kitchen, and a TV.
A modern reception area with a counter, seating, and large windows.
A spacious lobby with a sofa, chairs, a coffee table, a fireplace, and a TV mounted on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly

Explore the area

View in a map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Place, Deer Lake
    ‪8 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A modern apartment with a dining area, kitchen, and a large window offering a view of trees.

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A modern hotel room with a bed, a dining area, a kitchen, and a TV.

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A neatly made bed with white linens, two bedside tables with lamps, a large mirror, and a window with a view of greenery.

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

A hotel room with a bed, sofa, coffee table, and a desk with a chair.

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a wooden headboard.

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a window, and a wall-mounted heater.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(84 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A neatly made bed with a white bedspread, two bedside lamps, a framed picture on the wall, and a window with a view of the outside.

Standard Room, 1 Queen Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Burnaby

Best Western Plus Burnaby Hotel places you within a short walk of Metropolis at Metrotown and within a mile (2 km) of Crystal Mall. This hotel has 132 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.5 miles
  • Deer Lake Park - 12 min walk - 0.7 miles
  • Crystal Mall - 19 min walk - 1.0 mile
  • Central Park - 5 min drive - 1.4 miles
  • Deer Lake - 8 min drive - 1.0 mile

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • ‪The Meat Up Bbq Burnaby - ‬6 min walk
  • ‪Kiku Sushi - ‬9 min walk
  • ‪Denny's - ‬4 min walk
  • ‪GAON - ‬4 min walk
  • ‪Great Bear Pub - ‬5 min walk

About this property

Best Western Plus Burnaby Hotel

At Best Western Plus Burnaby Hotel, guests have access to a gym, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a seasonal outdoor pool, a computer station, and express check-out.
50-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 25
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per accommodation, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 15 to September 15.
  • Pool access available from 10:00 AM to 8:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

What's there to see within easy reach of Best Western Plus Burnaby Hotel?

Guests enjoy the hotel's walkable location in Burnaby based on their ratings, and it's a short 11-minute walk from Metropolis at Metrotown and also 20 minutes on foot from Crystal Mall. You'll also find Grand Villa Casino Hotel and Conference Centre and Deer Lake within a short drive.

How much does it cost to stay at Best Western Plus Burnaby Hotel?

As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Burnaby Hotel on Nov 8, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Burnaby Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited parking spaces, an electric car charging station is also available. You'll find a max of 1 space per unit.

Does Best Western Plus Burnaby Hotel feature a casino at the property?

No, Best Western Plus Burnaby Hotel doesn't have a casino.

Is there an indoor pool at Best Western Plus Burnaby Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool will be open from May 15 until September 15.

Is Best Western Plus Burnaby Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a kitchen and free WiFi.

Are there hot tubs at Best Western Plus Burnaby Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Burnaby Hotel have a restaurant that serves breakfast?

Yes, Best Western Plus Burnaby Hotel serves free buffet breakfast at Jin Jiang Shanghai each morning.

Does Best Western Plus Burnaby Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Plus Burnaby Hotel for a fee of CAD 20 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Best Western Plus Burnaby Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western Plus Burnaby Hotel?

The closest major airport to Best Western Plus Burnaby Hotel is Vancouver Harbour Flight Centre (CXH), which is 10.6 mi away (37 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 10.8 mi away (33-minute drive).

Can I book a room with a balcony at Best Western Plus Burnaby Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Burnaby Hotel.

Best Western Plus Burnaby Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 747 out of 1428 reviews
Rating 8 - Good. 397 out of 1428 reviews
Rating 6 - Okay. 188 out of 1428 reviews
Rating 4 - Poor. 51 out of 1428 reviews
Rating 2 - Terrible. 45 out of 1428 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good breakfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, compassionate and accommodating!!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, staff helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff, breakfast.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, staff were kind, located minutes from the transit station and metro mall. Would definitely stay again in the future.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Hotel
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were extremely helpful and friendly. The location of the hotel was excellent and close to the points of interest.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a concert at Roger’s. Decent breakfast, rooms were clean. Staff was friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super place, very clean and comfy!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast, both in terms of the choices/options and how logically it was laid out, with a huge dining room so it never felt over-crowded.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Good breakfast room was dirty but other then that was good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the room - just the right size and clean with all I needed. The breakfasts and staff were awesome.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and central, great for a work trip
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Staff was courteous and helpful. Breakfast included was good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great offered an early check in at a very reasonable price. Very helpful! Lots of amenities near by in walking distance.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast included has multiple options and the staff are awesome in there as well as at the front desk. Room was clean and some nice renos recently. We always stay here when we're in town for a concert...the location is great to walk to the sky train and have free parking and an affordable hotel.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know it was motel style when booking but was clean and great breakfast.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location central easy to drive around Vancouver lots of parking and very friendly stady
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Was nice a big able to move around with crutches , breakfast was ok
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at Breakfast
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of the hotel are good but in reality it is a very low quality motel. Sounds good on paper and checks all the boxes but is not a very nice hotel.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Breakfast was good. Newly renovated room much better than the old dated room last time. A bit pricey for location. Staff lovely
Stayed 1 night in Jul 2026

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