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Casa Gitano

3.5 star property
Beachfront hotel with spa services
VIP Access

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OCEANFRONT VILLA WITH PRIVATE POOL | Terrace/patio
OCEANFRONT SUITE WITH TERRACE | Terrace/patio
Restaurant
OCEANFRONT VILLA WITH PRIVATE POOL | 1 bedroom, premium bedding, down comforters, memory foam beds
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Housekeeping
  • Pet friendly

Explore the area

Map
Carretera Tulum-Bocapaila KM 9.5, Tulum, QROO, 77760
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪3 min drive‬
  • Playa Paraiso
    ‪14 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪62 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for OCEANFRONT VILLA WITH PRIVATE POOL

OCEANFRONT VILLA WITH PRIVATE POOL | 1 bedroom, premium bedding, down comforters, memory foam beds

OCEANFRONT VILLA WITH PRIVATE POOL

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANVIEW SUITE WITH TERRACE

1 bedroom, premium bedding, down comforters, memory foam beds

OCEANVIEW SUITE WITH TERRACE

  • 377 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for JUNGLE SUITE WITH TERRACE

JUNGLE SUITE WITH TERRACE | 1 bedroom, premium bedding, down comforters, memory foam beds

JUNGLE SUITE WITH TERRACE

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for JUNGLE LOFT KING WITH TERRACE

JUNGLE LOFT KING WITH TERRACE | 1 bedroom, premium bedding, down comforters, memory foam beds

JUNGLE LOFT KING WITH TERRACE

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for JUNGLE LOFT DOUBLE KING

JUNGLE LOFT DOUBLE KING | 1 bedroom, premium bedding, down comforters, memory foam beds

JUNGLE LOFT DOUBLE KING

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for OCEANFRONT SUITE WITH TERRACE

OCEANFRONT SUITE WITH TERRACE | 1 bedroom, premium bedding, down comforters, memory foam beds

OCEANFRONT SUITE WITH TERRACE

  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Casa Gitano is adjacent to Tulum Beach and within a 10-minute walk of other popular attractions like Sian Ka'an Biosphere Reserve. This 17-room, 3.5-star hotel has a restaurant, a private beach, and free self parking.

What's nearby

  • Tulum Beach - 1 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 3 min drive - 2.0 miles
  • Las Palmas Public Beach - 12 min drive - 6.6 miles
  • Playa Paraiso - 14 min drive - 7.1 miles
  • Tulum Mayan Ruins - 19 min drive - 9.9 miles

Getting around

  • Tulum Intl. Airport (TQO) - 74 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬2 min drive
  • ‪Hartwood - ‬2 min drive
  • ‪La Taqueria - ‬9 min walk
  • ‪Arca - ‬2 min drive
  • ‪Wild - ‬4 min walk

About this property

Casa Gitano

Beachfront hotel with spa services
Guests of Casa Gitano enjoy features like a private beach, free WiFi in public areas, and spa services. There's free parking if you drive. The front desk has multilingual staff that can help with securing valuables and concierge services. Other amenities at this beach hotel include express check-in, express check-out, and a terrace.
Memory foam beds with premium bedding and down comforters ensure a restful night, and bathrooms offer rainfall showers and hair dryers. IPod docks, minibars, and coffee makers are also available.
Recreational amenities at the hotel include a private beach.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 30 to 60 for adults and USD 30 to 60 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Free beach club

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • 2 total (33 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • Service fee: 5 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 60 for adults, and USD 30 to 60 for children
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Casa Gitano Hotel
Casa Gitano tulum
Casa Gitano Hotel tulum

Frequently asked questions

Is a free cancellation option available at Casa Gitano?

Casa Gitano offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What can I see within easy reach of Casa Gitano?

This hotel is situated in Zona Hotelera within a 10-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. You'll also find Tulum National Park and Ven a la Luz Sculpture within a short drive.

Is there parking available at Casa Gitano?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Casa Gitano?

Spa services at the hotel include massages.

Does Casa Gitano include a casino?

No, Casa Gitano doesn't have a casino.

Is there an indoor pool at Casa Gitano?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Casa Gitano?

This beachfront hotel offers many amenities for couples, including in-room massages as well as a private beach and a beach bar.

Does Casa Gitano have a hot tub?

No, this hotel doesn't have a spa tub.

Does Casa Gitano have a restaurant that serves breakfast?

Yes, Casa Gitano serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Casa Gitano allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Casa Gitano for a fee of USD 100 per accommodation, per stay.

Does Casa Gitano have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Casa Gitano?

The closest major airport to Casa Gitano is Tulum Intl. Airport (TQO), which is about 12.9 mi away.

Are there rooms with balconies that I can book at Casa Gitano?

No, there aren't any guestrooms with balconies at Casa Gitano.

Does Casa Gitano host weddings?

Take advantage of the wedding venue at Casa Gitano if you plan to say "I do" during your trip.

Casa Gitano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 46 reviews
Rating 8 - Good. 6 out of 46 reviews
Rating 6 - Okay. 3 out of 46 reviews
Rating 4 - Poor. 2 out of 46 reviews
Rating 2 - Terrible. 4 out of 46 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Edward Andres

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, low key, away from the party scene of Tulum. One of the last resorts on the strip with access to quiet beaches.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lloyd G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Gavriel

Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This felt like a hostel....Stay at Malca Instead

This hotel experience might have been one of the worst we have ever had - it felt like a youth hostel - the service is non existent both at the front desk (which isn't 24 hours) - and at the restaurant which takes FOREVER to bring drinks and food - the rooms are in terrible shape, everything is old, the hotel is entirely under construction - there is no security presence and the servers barely spoke English - when we complained, nothing was done and it seemed like they could care less - cough up the extra money and stay at Casa Malca
Stayed 3 nights in Feb 2025

10/10 Excellent

Tosha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure perfection

Casa GITANO is the perfect getaway place for couples. Especially Monday thru Thursday. Very quiet and relaxing. The service was extra friendly and courteous and we always had everything we needed. Our room was just pure perfection- our bed was facing the sea with a small pool on the porch. Waking up with White gauzy curtains blowing in the breeze every morning was quite beautiful. The shower was inside but had an outdoorsy feel with great smelling soap and hair products. I would stay here again and highly recommend it to anyone. Also very short walk to nice restaurants and shopping! Great stay!!
Morning view
Afternoon from the porch
Restaurant on property
Stayed 4 nights in Jan 2025

6/10 Okay

karyn

Traveled with partner
Disliked: Amenities, property conditions & facilities
I have been to mexico many times and several properties. The hotel was overpriced for what it had to offer. The door to the room would not lock, air conditioner blew on your head all night. Shower had to run for 5 minutes to get hot water. The toilet had to be plunged per day to keep flowing. The restaurant food was just ok for the price and the service was not great. Irene at the restaurant was the best. She was tentative and friendly. I was not impressed with this hotel. I feel as if the IG posts have hyped it up.
Stayed 5 nights in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

This property is not ready to welcome guests.

With the exception of a handful of rooms that have been upgraded and offered to influencers, the rest of the property (and especially the "Jungle Suites" is in bad shape and not ready to welcome guests. We had to change rooms three times and each room was worst then the previous - broken locks, shoddy windows and stained windows, clogged showers and leaking sinks. The grounds are not well kept either.
Stayed 5 nights in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service
Best beach club
Stayed 1 night in Jan 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Hamidreza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and very nice staff.
Stayed 3 nights in Dec 2024

2/10 Terrible

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property lists a pool as a amenity, and they do not have a finished pool for guests to use. We specifically booked the hotel because it lists pool and even mentions it in their FAQ. They are being extremely difficult in the refund process. False advertising is illegal, and I would not book with them, or use expedia for any trip booking, as expedia has provided zero support in this matter.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place food and quiet. Clean beach
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Gitano has a great services and very clean room, staffs very friendly. I love the place .
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Quiet, secluded, great food/drinks. A/C worked amazingly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sierra

Stayed 4 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

This place is great, everyone offers a superb customer service treat, from the front desk to the servers at the restaurant. The rooms are lovely and very chick. NO TV's which is a good thing is you are trying to disconnect from the world.
Stayed 3 nights in Sep 2024

10/10 Excellent

Candis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was a dream! All the staff was friendly and super helpful!! We’ll be back!
Stayed 4 nights in Jul 2024

10/10 Excellent

Berly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beach was very clean, they have staff rake out the weeds early in the morning, beautiful beach. Tacos are amazing. Saturday house music vibes are lit. Food and drinks are expensive but so is everything else in Tulum. I would stay again with incentives ;)
Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

No la gran cosa

El hotel está más preocupado por Ser Un bar que un hotel, le falta todos los detalles de un hotel, le falta vegetación y silencio en el área de playa, la música está demasiado alta para mi gusto, tiene mucho potencial pero no está ahí…
Stayed 4 nights in Mar 2025

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025