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Aparthotel

The Secret Garden

5.0 star property
Luxury aparthotel with spa services and an outdoor pool

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Photo gallery for The Secret Garden

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Reviews

8.2 out of 10
Very good

Apart-hotel

1 bathroomSleeps 6

Popular amenities

  • Pool
  • Barbecue grill
  • Laundry
  • Outdoor Space
  • Parking included
  • Air conditioning

Explore the area

View in a map
295 Calle 12 Sur, La Veleta, Tulum, QROO, 77760
  • Place, Hospital de Tulum
    ‪14 min walk‬
  • Place, Holistika Art Walk
    ‪16 min walk‬
  • Place, Dos Aguas Park
    ‪19 min walk‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

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About the neighborhood

Tulum

Located in La Veleta, The Secret Garden is within a few miles (5 km) of popular sights such as Cenote Cristal and Cenote Escondido. This 6-room, 5-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Hospital de Tulum - 14 min walk - 0.8 miles
  • Holistika Art Walk - 16 min walk - 0.9 miles
  • Dos Aguas Park - 19 min walk - 1.0 mile
  • Tulum Beach - 13 min drive - 5.0 miles
  • Tulum Mayan Ruins - 16 min drive - 4.8 miles

Getting around

  • Tulum Intl. Airport (TQO) - 37 min drive

Restaurants

  • ‪Delicia - ‬7 min walk
  • ‪El Agavero - ‬5 min walk
  • ‪Guacamole Club - ‬7 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬6 min walk
  • ‪Los Aguachiles - ‬7 min walk

About this property

The Secret Garden

Luxury aparthotel with spa services and an outdoor pool
Guests of The Secret Garden enjoy an outdoor pool, free WiFi in public areas, and spa services. You can put free parking to good use if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury aparthotel include express check-in, express check-out, and a terrace.
Each apartment is individually decorated and affords space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi. Other standard amenities include a fenced private yard, a coffee maker, and free bottled water. Housekeeping is available on request.
Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

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Property amenities

Pool/Spa

  • 24-hour pool access
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool toys
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Beach toys
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • Pool toys

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Champagne service
  • Chef service
  • Couples/private dining
  • Dining table
  • Private picnics
  • Wet bar

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Outdoor areas

  • Barbecue grill
  • Fenced yard
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundromat nearby

Work spaces

  • Computer monitor
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Mobile key entry
  • Multilingual staff
  • Proposal/romance packages
  • Restaurant dining guides
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near the airport
  • Near the bay
  • Near the ocean

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 6 units
  • Access via exterior corridors
  • Connecting units available
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • This property doesn't allow pets

Smoking

Smoking allowed: in designated areas

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: USD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping fee: USD 15 per day
  • Credit card charges are subject to a surcharge of 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and PayPal.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Secret Garden Tulum
The Secret Garden Aparthotel
The Secret Garden Aparthotel Tulum

Frequently asked questions

What is there to do close to The Secret Garden?

This aparthotel is situated in La Veleta within a short 18-minute walk of Dos Aguas Park and also 14 minutes on foot from Holistika Art Walk. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Will I be able to park at this aparthotel?

Yes, uncovered self parking is offered for free at the aparthotel.

Is there a spa available at The Secret Garden?

Spa services at the aparthotel include deep-tissue massages, Swedish massages, aromatherapy, and hydrotherapy.

Does The Secret Garden have a casino at the property?

No, The Secret Garden doesn't have a casino.

Will I find an indoor pool at The Secret Garden?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

What amenities will couples enjoy at The Secret Garden?

There are many amenities for couples at this aparthotel, including Champagne service, in-room massages, and access to a chef.

Are there hot tubs at The Secret Garden?

No, this aparthotel doesn't have a spa tub.

Does The Secret Garden have a restaurant that serves breakfast?

No, The Secret Garden doesn't have a restaurant that serves breakfast.

Will The Secret Garden allow pets to stay free of charge?

No, pets aren't allowed at The Secret Garden.

Does this aparthotel have connecting rooms?

Yes, this aparthotel features connecting guestrooms to accommodate your group or family vacation.

How far is the airport from The Secret Garden?

The closest major airport to The Secret Garden is Tulum Intl. Airport (TQO), which is 25 mi away (37 minutes by car).

Are there rooms with balconies that I can book at The Secret Garden?

Yes, some apartments at this aparthotel offer either a furnished lanai or a deck where guests can enjoy garden or pool views.

The Secret Garden Reviews