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Hotel Arco Iris Tulum

3.0 star property

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Photo gallery for Hotel Arco Iris Tulum

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Balcony
Fitness facility
Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, individually decorated, individually furnished
Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Housekeeping

Explore the area

View in a map
Av. Tulum entre calle Jupiter y Acuario, Tulum, QROO, 77760
  • Place, Hospital de Tulum
    ‪2 min walk‬
  • Place, Dos Aguas Park
    ‪3 min walk‬
  • Place, Jaguar Park
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 527 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Studio, 1 King Bed, Kitchen

Exclusive Studio, 1 King Bed, Kitchen | 1 bedroom, in-room safe, individually decorated, individually furnished

Exclusive Studio, 1 King Bed, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Apartment, Multiple Beds, Kitchen

Superior Apartment, Multiple Beds, Kitchen | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Apartment, Multiple Beds, Kitchen

  • 743 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

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About the neighborhood

Tulum

Located in Tulum City Center, Hotel Arco Iris Tulum is adjacent to Hospital de Tulum with other popular attractions like Tulum National Park within a within a few miles (5 km). This 18-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Hospital de Tulum - 2 min walk - 0.1 miles
  • Dos Aguas Park - 3 min walk - 0.2 miles
  • Holistika Art Walk - 4 min drive - 1.6 miles
  • Hunab Lifestyle Center - 5 min drive - 1.3 miles
  • Jaguar Park - 5 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 97 min drive

Restaurants

  • ‪Burrito Amor - ‬2 min walk
  • ‪Campanella Cremerie - ‬2 min walk
  • ‪Crazy Fish Tacos - ‬2 min walk
  • ‪Encanto Cantina - ‬3 min walk
  • ‪Charlie's - ‬3 min walk

About this property

Hotel Arco Iris Tulum

Guests of Hotel Arco Iris Tulum have access to an outdoor pool, a gym, and a rooftop terrace. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas and a terrace.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include ceiling fans, safes, and ironing boards.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Electricity fee: USD 0.25 per stay for use over 16 kWh.
  • A damage deposit of USD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 011-025-002741/2026

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Arco Iris Tulum Hotel
Hotel Arco Iris Tulum Tulum
Hotel Arco Iris Tulum Hotel Tulum

Frequently asked questions

Is free cancellation available at Hotel Arco Iris Tulum?

Hotel Arco Iris Tulum offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Arco Iris Tulum?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Arco Iris Tulum on Jun 17, 2026 start from $42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Arco Iris Tulum?

This hotel is situated in Tulum City Center within a short 5-minute walk of Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Will I be able to park at Hotel Arco Iris Tulum?

No, this hotel doesn't offer parking.

Does Hotel Arco Iris Tulum include a casino?

No, Hotel Arco Iris Tulum doesn't have a casino.

Will I find an indoor pool at Hotel Arco Iris Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

Is Hotel Arco Iris Tulum good for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as an outdoor pool and a restaurant.

Does Hotel Arco Iris Tulum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Arco Iris Tulum have a restaurant with a breakfast menu?

No, Hotel Arco Iris Tulum doesn't have a restaurant that serves breakfast.

Does Hotel Arco Iris Tulum allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Arco Iris Tulum.

Does Hotel Arco Iris Tulum have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Arco Iris Tulum?

The closest major airport to Hotel Arco Iris Tulum is Tulum Intl. Airport (TQO), which is 25.2 mi away (46 minutes by car).

Can I book a room with a balcony at Hotel Arco Iris Tulum?

Yes, some guestrooms at Hotel Arco Iris Tulum offer a furnished balcony and may feature city views.

Hotel Arco Iris Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 84 reviews
Rating 8 - Good. 26 out of 84 reviews
Rating 6 - Okay. 6 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 2 out of 84 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aramika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it, great location and good accomodation
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jeanette M

Liked: Cleanliness, amenities, property conditions & facilities
Staff were awesome! Location to bus depot and lots of bars/restaurants was great! Room was huge! Only needed one night, but would be great for a week or longer with all the amenities it had. Roof top pool and seating area was fantastic!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and okay for the price it is on the Main Street a lot of food options
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Perfect location close to the bus station on the Main Street. Pool was clean and staff is friendly.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Cleopatra Nafartiti

Liked: Cleanliness, property conditions & facilities
Ezekiel was very helpful and kind. He made a nice day very pleasant. The room was clean and the area was safe for a solo traveler. And it was right on the strip so getting any necessities or food was very easy.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were simple but so clean. Housekeeping was everyday and the room was always perfect when we returned. Very accommodating and excellent location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Front desk staff Mary y Pepo,🔥! Extremely patient and helpful. Much love and respect to both of them.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arco Iris is situated perfectly next to everything you might need in Tulum food, shopping, ADO Bus, taxis and Collectivos. I loved my hotel rooms efficiency kitchen and roof top pool and the staff were welcoming and friendly.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great staff. Parking can be an issue, but not a big deal considering the place is so nice.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
A simple hotel that was clean and provided a basic place to stay. Staff was extremely helpful and friendly. No elevator so if you on the second floor with bags it’s a bit of effort though the staff does help you. Basic food is available on the street close by but nothing in the hotel itself. If you need a basic place to stay this property is fine and cost effective.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No beach nearby, no kitchen
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So accessible it's unbeatable. Incredible, joy filled and very helpful staff! So grateful for the fun and safety I felt here as a solo female travel. Thank you.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel with a good and affordable restaurant in a perfect location. Even though my room faced the main road, it was well insulated and quiet. The room had every modern amenity, and the staff was very friendly and professional. Overall, a wonderful stay and great value!
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff is friendly and helpful. Clean. Hot water. Make sure not to get a room next to the street, the collectivo drivers start hollering early.
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Susan

Disliked: Cleanliness
Booked , confirmed, show up, no room.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Adam

Disliked: Staff & service
Our booking through Expedia was cancelled and we were not informed by the hotel or Expedia. Thankfully other hotels in area were available . Would not recommend either going forward.
Verified

8/10 Good

Christelle

Liked: Staff & service
Les chambres sont vieilles m
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

María Joaquina

Liked: Cleanliness, staff & service
La habitación con mucha limpieza
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accueil chaleureux, hôtel très propre

Accueil extrêmement chaleureux, service aux petits soins. Chambre propre et spacieuse. Hôtel très propre. Emplacement idéal à 3 min de l'arrêt de Bus ado, pile devant le collectivo.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Uriel Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel básico pero bien en general, en pleno centro de Tulum. Al estar cerca de la central de autobuses y haber un paradero de transporte afuera, puede resultar ruidoso para algunas persona, nada grave.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Fernando

Liked: Amenities
Buenas instalaciones , muy comodas
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

ALBA Alicia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
La atención en la recepción es muy mala
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

UBALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien ubicado, el personal es muy amable, buena relación precio-servicio
Stayed 2 nights in Jan 2025
Verified

8/10 Good

MArtha

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien, el personal muy amable. Solo unos pequeños detalles, el agua no estaba caliente y la televisión no se veian los canales.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness
Bien
Stayed 1 night in Jan 2025

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