See all properties

Hotel Arco Iris Tulum

3.0 star property
Hotel with a rooftop terrace, steps from Hospital de Tulum

Choose dates to view prices

Photo gallery for Hotel Arco Iris Tulum

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, individually decorated, individually furnished
1 bedroom, in-room safe, individually decorated, individually furnished
Terrace/patio
Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Av. Tulum entre calle Jupiter y Acuario, Tulum, QROO, 77760
  • Place, Hospital de Tulum
    ‪2 min walk‬
  • Place, Dos Aguas Park
    ‪3 min walk‬
  • Place, Cenote Calavera
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 527 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Studio, 1 King Bed, Kitchen

Exclusive Studio, 1 King Bed, Kitchen | 1 bedroom, in-room safe, individually decorated, individually furnished

Exclusive Studio, 1 King Bed, Kitchen

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Multiple Beds, Kitchen

Superior Apartment, Multiple Beds, Kitchen | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Apartment, Multiple Beds, Kitchen

  • 743 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

You may also like

Ad
Luxury Villa, All Inclusive | Living area | 55-inch LED TV with cable channels

Trobbu Boutique Collection Tulum - All Inclusive

Tulum City Center
  • Pool
  • All inclusive
  • Pet friendly
  • Free WiFi
10.0 out of 10, Exceptional, 4 reviews
$752 nightly
The price is $912
Dec 3 - Dec 4
Total with taxes and fees
Trobbu Boutique Collection Tulum - All Inclusive

About the neighborhood

Tulum

Located in Tulum City Center, Hotel Arco Iris Tulum is adjacent to Hospital de Tulum with other popular attractions like Tulum National Park within a within a few miles (5 km). This 18-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Hospital de Tulum - 2 min walk - 0.1 miles
  • Dos Aguas Park - 3 min walk - 0.2 miles
  • Cenote Calavera - 5 min drive - 1.4 miles
  • Hunab Lifestyle Center - 6 min drive - 1.6 miles
  • Jaguar Park - 7 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 97 min drive

Restaurants

  • ‪Burrito Amor - ‬2 min walk
  • ‪Antojitos La Chiapaneca - ‬1 min walk
  • ‪Campanella Cremerie - ‬2 min walk
  • ‪Las Margaritas - ‬2 min walk
  • ‪Crazy Fish Tacos - ‬2 min walk

About this property

Hotel Arco Iris Tulum

Hotel with a rooftop terrace, steps from Hospital de Tulum
Guests of Hotel Arco Iris Tulum have access to an outdoor pool, a gym, and a rooftop terrace. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas and a terrace.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include ceiling fans, safes, and ironing boards.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Reception
Kanté Hotel - Downtown Tulum
  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
8.4 out of 10, Very Good, 25 reviews
Kanté Hotel - Downtown Tulum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.05 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Electricity fee: USD 0.25 per stay for use over 16 kWh.
  • A damage deposit of USD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 8315

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Arco Iris Tulum Hotel
Hotel Arco Iris Tulum Tulum
Hotel Arco Iris Tulum Hotel Tulum

Frequently asked questions

Is free cancellation available at Hotel Arco Iris Tulum?

Hotel Arco Iris Tulum offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do within easy reach of Hotel Arco Iris Tulum?

This hotel is situated in Tulum City Center within a short 5-minute walk of Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Will I be able to park at Hotel Arco Iris Tulum?

No, there isn't parking available at the hotel.

Does Hotel Arco Iris Tulum include a casino?

No, Hotel Arco Iris Tulum doesn't have a casino.

Will I find an indoor pool at Hotel Arco Iris Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

Is Hotel Arco Iris Tulum a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as an outdoor pool and a restaurant.

Are there hot tubs at Hotel Arco Iris Tulum?

No, this hotel doesn't have a spa tub.

Does Hotel Arco Iris Tulum have a restaurant with a breakfast menu?

No, Hotel Arco Iris Tulum doesn't have a restaurant that serves breakfast.

Does Hotel Arco Iris Tulum allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Arco Iris Tulum.

Does Hotel Arco Iris Tulum have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Arco Iris Tulum?

The closest major airport to Hotel Arco Iris Tulum is Tulum Intl. Airport (TQO), which is 25.2 mi away (46 minutes by car).

Are there rooms with balconies that I can book at Hotel Arco Iris Tulum?

Yes, some guestrooms at Hotel Arco Iris Tulum offer a furnished balcony and may feature city views.

Reviews

Hotel Arco Iris Tulum Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 42 out of 75 reviews
Rating 8 - Good. 24 out of 75 reviews
Rating 6 - Okay. 6 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arco Iris is situated perfectly next to everything you might need in Tulum food, shopping, ADO Bus, taxis and Collectivos. I loved my hotel rooms efficiency kitchen and roof top pool and the staff were welcoming and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So accessible it's unbeatable. Incredible, joy filled and very helpful staff! So grateful for the fun and safety I felt here as a solo female travel. Thank you.
Stayed 4 nights in Jul 2025

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and okay for the price it is on the Main Street a lot of food options
Stayed 2 nights in Mar 2025

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff is friendly and helpful. Clean. Hot water. Make sure not to get a room next to the street, the collectivo drivers start hollering early.
Stayed 3 nights in Apr 2025

4/10 Poor

Ross

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Perfect location close to the bus station on the Main Street. Pool was clean and staff is friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Aramika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it, great location and good accomodation
Stayed 1 night in Feb 2025

2/10 Terrible

Susan

Disliked: Cleanliness
Booked , confirmed, show up, no room.
Stayed 1 night in Jan 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great staff. Parking can be an issue, but not a big deal considering the place is so nice.
Stayed 1 night in Dec 2024

2/10 Terrible

Adam

Traveled with partner
Disliked: Staff & service
Our booking through Expedia was cancelled and we were not informed by the hotel or Expedia. Thankfully other hotels in area were available . Would not recommend either going forward.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel with a good and affordable restaurant in a perfect location. Even though my room faced the main road, it was well insulated and quiet. The room had every modern amenity, and the staff was very friendly and professional. Overall, a wonderful stay and great value!
Stayed 4 nights in Nov 2022

10/10 Excellent

Emma

Stayed 8 nights in Jun 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un excelente hotel super limpio con un personal excelente y una piscina increíble. Una sala de pesas en la parte superior derecha en el centro de Tulum. Sin duda me alojaría aquí de nuevo.
Stayed 1 night in May 2022

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, the rooms were really clean. Close by to restaurants, felt safe because there was always an attendant.
Stayed 3 nights in May 2022

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend

It has a great location, fridge in room, ac that you can control, rooftop pool and I had a balcony for my 5-night stay. The only drawback was the lack of hot water which was not a big deal because of the heat.
Stayed 5 nights in Mar 2022

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Super friendly staff
Stayed 4 nights in Dec 2021

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grear price / performance ratio

My stay was great, clean, comfy location, just about 5 mins walking to ADO bus station. All central restaurants and shops in very convenient distance, the only pain was to reach to the beach during night time for party - costs around 600 pesos in taxi one way. Good rooftop terrace - maybe highest point around - so you could watch all the traffic from your safe distance and have a nice swim in the rooftop pool. Maybe the room was too clean! Naftaline tablets from the toilet too strong smelling :). Cleaning ladies really wanted to clean my room daily so that I have the best experience. I loved the staff!!! Especially Fernando (please speak to him, this guys really knows!) and Maggie.
Stayed 3 nights in Nov 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2021

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time staying at the Arco Iris. We came to Tulum on the bus, and the hotel was only a block or so away. We were right on the main strip with plenty of access to restaurants and shopping. Even with that location, however, it was quiet in the room. The room was very small and efficient, but it had everything we needed. The shower was amazing. My son really enjoyed the rooftop pool also! Easy to rent a bike and ride to the ruins or the beach, and the Colectivos parked just outside the hotel. We would highly recommend staying here.
Stayed 2 nights in Aug 2021

8/10 Good

Blaine

Liked: Cleanliness, staff & service, property conditions & facilities

Great Service Okay Hotel Bring Your Own Soap

The staff were very welcoming and friendly. The pool and lounge chairs at the roof top were awesome. The location is centrally located without need of a car if you are doing many of the tours around the area or on street parking if you have a car. The place was clean but very basic. The rooms you get what you paid for, so I can't complain. Very basic college dorm rooms with no TV, shampoo or soap so make sure you bring your own.
Stayed 1 night in Aug 2021

6/10 Okay

jennifer

Traveled with family
Liked: Cleanliness
Basic, bed hard, no washcloths or toiletries, pool small, gym basic.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

It was a nice clean spot with a cool pool and gym on the roof. The staff was friendly. The hotel was pretty quiet when we stayed luckily, but we definitely could hear everything through the walls. It also would have been cool if they had bikes for rent, included breakfast, and if the safe had worked. But overall it was a great spot for the money, we felt very safe and comfortable there. We liked it so much we extended our stay.
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2021

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

I'm neutral about the place

Construction noise starts pretty early and no hot water for the stay were the negative points. Location is good with bars and restaurants nearby.
Stayed 4 nights in Feb 2021

Hotels