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Zendero Tulum

4.0 star property
Hotel with free parking, near Tulum Mayan Ruins

Choose dates to view prices

Photo gallery for Zendero Tulum

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Property grounds
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Property grounds
Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle Venus Oriente Super Manzana 27, Lote 2 Entre av. Coba y Escorpion Sur, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪13 min walk‬
  • Place, Dos Aguas Park
    ‪14 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Junior Room, 1 King Bed with Sofa bed, Non Smoking

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Junior Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(3 reviews)
  • 129 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

  • 108 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Tulum

Located in Tulum City Center, Zendero Tulum is a leisurely stroll from sights such as Hunab Lifestyle Center and Dos Aguas Park. This 17-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Jaguar Park - 13 min walk - 0.7 miles
  • Dos Aguas Park - 14 min walk - 0.8 miles
  • Cenote Calavera - 2 min drive - 1.4 miles
  • Tulum National Park - 4 min drive - 2.5 miles
  • Hospital de Tulum - 6 min drive - 1.1 miles

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪La Coqueta - ‬4 min walk
  • ‪La Regia Tulum - ‬2 min walk
  • ‪Pacha Tulum - ‬4 min walk
  • ‪El Capitán - ‬3 min walk

About this property

Zendero Tulum

Hotel with free parking, near Tulum Mayan Ruins
Guests staying at Zendero Tulum enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking and an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with concierge services and luggage storage.
45-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Climb into the Select Comfort bed for a pleasant night's sleep. Safes are also included.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • A damage deposit of MXN 500 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Zendero Tulum Hotel
Zendero Hotel
Zendero Tulum Hotel
Zendero Tulum Tulum
Zendero Tulum Hotel Tulum

Frequently asked questions

Are free cancellation options available at Zendero Tulum?

Zendero Tulum provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Zendero Tulum?

This hotel is situated in Tulum City Center within a short 13-minute walk of Dos Aguas Park and also 12 minutes on foot from Hunab Lifestyle Center. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is parking available on site at Zendero Tulum?

Yes, self parking is offered for free at the hotel.

Does Zendero Tulum have a casino?

No, Zendero Tulum doesn't have a casino.

Is there an indoor pool at Zendero Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

Is Zendero Tulum a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a comfy mattress as well as an outdoor pool and a nature reserve.

Are there hot tubs at Zendero Tulum?

No, this hotel doesn't have a spa tub.

Does Zendero Tulum feature a restaurant that includes a breakfast menu?

No, Zendero Tulum doesn't have a restaurant that serves breakfast.

Does Zendero Tulum allow pets to stay free of charge?

No, pets and service animals aren't allowed at Zendero Tulum.

Are there connecting rooms at Zendero Tulum?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Zendero Tulum?

The closest major airport to Zendero Tulum is Tulum Intl. Airport (TQO), which is 25.6 mi away (48 minutes by car).

Are there rooms with balconies at Zendero Tulum?

No, there aren't any guestrooms with balconies at Zendero Tulum.

Zendero Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 162 out of 275 reviews
Rating 8 - Good. 58 out of 275 reviews
Rating 6 - Okay. 30 out of 275 reviews
Rating 4 - Poor. 15 out of 275 reviews
Rating 2 - Terrible. 10 out of 275 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gustavo, el paso

Traveled with family
Liked: Staff & service
Very dirty outside
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!
Stayed 2 nights in Jul 2024

2/10 Terrible

Fraida

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel did not appear like the photos
Stayed 1 night in Jun 2024

8/10 Good

gunvir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall okay experience
Stayed 2 nights in Jun 2024

10/10 Excellent

Phyo Thin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and location
Stayed 1 night in May 2024

10/10 Excellent

Israel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Since the city was too hot, the proper operation of the AC, was fantastic. Everything was clean, close the main avenue. The staff great. I have no complains.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristy E

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, good staff, good location
Stayed 4 nights in Apr 2024

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small quiet hotel walking distance from downtown shopping and dining. Beach and ruins too far for walking.
Stayed 2 nights in Apr 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there!
Stayed 2 nights in Mar 2024

6/10 Okay

Arturo

Liked: Staff & service
Disliked: Property conditions & facilities
Ac didn’t work bad experience
Stayed 2 nights in Mar 2024

6/10 Okay

Rashedul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel.
Stayed 1 night in Feb 2024

6/10 Okay

Elaine

It smelled like mold, but otherwise, it was clean. The rooftop pool was nice, and the atrium gardens were alive and well-maintained.
Stayed 1 night in Feb 2024

8/10 Good

Suha

Traveled with partner
Liked: Cleanliness, staff & service
Nice staff, central location
Stayed 1 night in Feb 2024

2/10 Terrible

Chelsea

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places.

4/10 Poor

Dustin, Lake Elsinore

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Shilin

Traveled with family
Liked: Staff & service
The staff is very friendly and helpful. It's close to the center of downtown Tulum. The room is acceptable as a small hotel. The free breakfast is just toasts and coffee, but I liked it. The road in front of the hotel is unpaved and pooled with water.
Stayed 1 night in Dec 2023

10/10 Excellent

Mariam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall. Only stayed for a few days but enjoyed the amenities.
Stayed 2 nights in Dec 2023

10/10 Excellent

MIGUEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm.
Stayed 3 nights in Nov 2023

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Shaynel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is cozy with njce decor however my bathroom could have been clesner but overall a cute hotel
Stayed 1 night in Jul 2023

2/10 Terrible

Anne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked it for the general Location and it had a rooftop pool. The pool was so very dirty It was absolutely disgusting. Staff saw us up there so they skimmed the pool water to try to clean it. It was filthy throughout that took photos as it was so bad. The front desk staff was courteous. The breakfast staff was not very helpful and the first day they said they ran out of food even through we were up at 7:30 am. We saw others served a little later so we were very confused? The patio area in the room faced a cement wall. They were approximately 3’x6’ in size Hardly anyone was in the hotel, why didn’t they give us a patio room? We didn’t bother asking because we were just so disappointed. Staff kept parking bicycles right in front of our room area at the door in the hallway so we had to keep moving them and asking them not to do that as we would bump into them going in or out of our room. They kept parking them there. I felt like we were staying in the closet/storage area?
Stayed 3 nights in Feb 2023

6/10 Okay

Curtis

Traveled with group, Traveled with partner
Liked: Cleanliness
The pool was gross, water was green don’t think it was ever clean. It had a scum on it. Wifi was very weak. It says free breakfast first day they had nothing to cook us second day we got fruit and the third day we finally got eggs and toast and coffee hot water was hit and miss in shower. The only good thing was the beds we’re comfortable and ac worked. I would not recommend the Zendero
Stayed 3 nights in Feb 2023

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