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Aparthotel

Oaks Townsville Hotel

4.5 star property
Luxury aparthotel with a fitness center and an outdoor pool

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Meeting facility
Two Bedroom Dual Key | Desk, iron/ironing board, cribs/infant beds, free WiFi
Lunch, dinner served; local and international cuisine, ocean views
Property amenity
Lunch, dinner served; local and international cuisine, ocean views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
81 Palmer Street, South Townsville, QLD, 4810
  • Place, Museum of Tropical Queensland
    ‪7 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Place, Castle Hill
    ‪20 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

Mount Stuart Studio Apartment

  • Sleeps 2

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View from room

Two Bedroom Dual Key

  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Studio Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Apartment

  • Sleeps 2

View all photos for Studio

Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Mt Stuart Studio

Mt Stuart Studio | View from room

Mt Stuart Studio

  • 506 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for City Studio

View from room

City Studio

8.6 out of 10
Excellent
(4 reviews)
  • 506 sq ft
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Mt Stuart Studio-No Housekeeping

  • Sleeps 2

View all photos for City Scape Studio Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

City Scape Studio Apartment

  • Sleeps 2

View all photos for Two-Bedroom Dual Key Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two-Bedroom Dual Key Apartment

  • Sleeps 4

About the neighborhood

Townsville

Located in South Townsville, Oaks Townsville Hotel is within a 5-minute walk of Maritime Museum of Townsville and within 15 minutes of other popular attractions like Perc Tucker Regional Gallery. This 104-room, 4.5-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Museum of Tropical Queensland - 7 min walk - 0.4 miles
  • Magnetic Island Ferry Terminal - 8 min walk - 0.5 miles
  • The Strand Beach - 13 min walk - 0.7 miles
  • Townsville Entertainment & Convention Centre - 13 min walk - 0.7 miles
  • Castle Hill - 20 min walk - 1.1 miles

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Commonwealth Hotel - ‬11 min walk
  • ‪Padoka Cafe - ‬4 min walk
  • ‪Grill'd - ‬8 min walk
  • ‪Madcow - ‬15 min walk
  • ‪Simply Tops Seafood Bar - ‬5 min walk

About this property

Oaks Townsville Hotel

Luxury aparthotel with a fitness center and an outdoor pool
Guests staying at Oaks Townsville Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury aparthotel include a meeting room, an arcade/game room, and laundry facilities.
Each apartment is air-conditioned and features a kitchenette and a balcony. A TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, an electric kettle, and a phone.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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8.6 out of 10, Excellent, 1,001 reviews
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Total with taxes and fees
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-9:30 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Frequently asked questions

Is free cancellation available at Oaks Townsville Hotel?

Oaks Townsville Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Oaks Townsville Hotel?

This aparthotel is situated in South Townsville, just steps from Maritime Museum of Townsville. You'll also find Museum of Tropical Queensland and Cultural Centre Townsville less than a mile away.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Does Oaks Townsville Hotel have a casino?

No, Oaks Townsville Hotel doesn't have a casino.

Is there an indoor pool at Oaks Townsville Hotel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Oaks Townsville Hotel a good place to stay for couples?

There are plenty of amenities for couples at this aparthotel, including an outdoor pool, an ocean-view restaurant, and a restaurant bar.

Does Oaks Townsville Hotel have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Oaks Townsville Hotel have a restaurant that serves breakfast?

No, Oaks Townsville Hotel doesn't have a restaurant that serves breakfast.

Does Oaks Townsville Hotel allow pets to stay free of charge?

No, pets aren't allowed at Oaks Townsville Hotel though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Oaks Townsville Hotel?

The closest major airport to Oaks Townsville Hotel is Townsville, QLD (TSV), which is 5.4 mi away (21 minutes by car).

Are there rooms with balconies at Oaks Townsville Hotel?

Yes, every apartment at Oaks Townsville Hotel comes with a balcony with some featuring mountain or city views.

Oaks Townsville Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 820 out of 1569 reviews
Rating 8 - Good. 537 out of 1569 reviews
Rating 6 - Okay. 133 out of 1569 reviews
Rating 4 - Poor. 52 out of 1569 reviews
Rating 2 - Terrible. 27 out of 1569 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pool definitely was lacking in atmosphere, was just tucked in a corner. Quiet but no atmosphere. Facilities in the room great and staff very obliging. It was a great place to stay and the hotel below a bonus. Location great. Enjoyed our 7 night stay.
Stayed 7 nights in Sep 2025

10/10 Excellent

Shelby

Liked: Cleanliness, room comfort

Very accommodating

Caitlin at front desk reception was so accommodating . We needed an early check in and she made it happen with a smile. We were so grateful. We will be back for sure.
Stayed 1 night in Sep 2025

8/10 Good

Beth

Liked: Cleanliness, property conditions & facilities
a good stay with many amenities...pleasantly surprised @ no. of whitegoods in the room. clean & presentable.
Stayed 1 night in Sep 2025

8/10 Good

Susan

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Comfortable friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice relaxing accommodation meals are good
Stayed 1 night in Sep 2025

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Check in staff very welcoming
Stayed 1 night in Aug 2025

6/10 Okay

Vicky

Liked: Room comfort
Once checked in which went smooth we went to our room and the room had a disgusting smell, I would describe as rotten BO. We went out to dinner and only slept there with balcony door open for fresh air
Stayed 1 night in Aug 2025

10/10 Excellent

Angelo

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, room comfort

Enjoyed my stay

I was very impressed with the hotel and its location. I hadn't been to that area of Townsville before and found it the ideal location as was situated near the water and a short walk to the city. The hotel itself had many amenities that I hadn't expected. I was a bit disappointed that I was only there for one night,
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Stayed 1 night in Aug 2025

8/10 Good

Martin

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Mohammed

Business traveler
Liked: Room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Farhana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Shelby

Liked: Cleanliness, room comfort

Only one issue

Early check in was arranged very easily for my partner coming off night shift. Consistently reasonably priced. Only complaint was that cleaner entered the room early and before we had checked out. My partner was still sleeping. She then got angry and stated slamming doors and making lots jot noise in the hallway when told that there was still 1.5 hours until check out. Otherwise the stay was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Always good to return to a favourite hotel which is accessible, quiet, familiar and safe.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dragan

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Angelo

Liked: Cleanliness, room comfort

Not working later

Could not access any online programs kept saying try again later.
Stayed 1 night in Jul 2025

8/10 Good

Jordan, Seattle

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities
I was very happy with everything about the place I will be back for another stay very soon
Stayed 1 night in Aug 2025

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities
Great place, good value.
Stayed 1 night in Jul 2025

8/10 Good

Jordan, Seattle

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

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