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Aparthotel

Oaks Townsville Hotel

4.5 star property

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Photo gallery for Oaks Townsville Hotel

Lunch and dinner served
Property amenity
View from room
Desk, iron/ironing board, cribs/infant beds, free WiFi
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
81 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪3 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪18 min walk‬
  • Place, Castle Hill
    ‪20 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪12 min drive‬

Room options

Mount Stuart Studio Apartment

  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Dual Key

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Dual Key

  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Studio Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Apartment

  • Sleeps 2
  • Free WiFi

View all photos for Studio

Room amenity

Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Mt Stuart Studio

Room amenity

Mt Stuart Studio

  • Mountain view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for City Studio

View from room

City Studio

8.6 out of 10
Excellent
(4 reviews)
  • Water view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Mt Stuart Studio-No Housekeeping

  • Sleeps 2
  • Free WiFi

View all photos for City Scape Studio Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

City Scape Studio Apartment

  • Sleeps 2
  • Free WiFi

View all photos for Two-Bedroom Dual Key Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two-Bedroom Dual Key Apartment

  • Sleeps 4
  • Free WiFi

About the neighborhood

Townsville

Located in South Townsville, Oaks Townsville Hotel is within a 5-minute walk of Maritime Museum of Townsville and within 15 minutes of other popular attractions like Perc Tucker Regional Gallery. This 104-room, 4.5-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Maritime Museum of Townsville - 3 min walk - 0.2 miles
  • Museum of Tropical Queensland - 15 min walk - 0.8 miles
  • Queensland Country Bank Stadium - 18 min walk - 1.0 mile
  • The Strand Beach - 20 min walk - 1.1 miles
  • Castle Hill - 20 min walk - 1.1 miles

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Commonwealth Hotel - ‬11 min walk
  • ‪The Pier - ‬3 min drive
  • ‪Flinders Street Wharves - ‬15 min walk
  • ‪Grill'd - ‬8 min walk
  • ‪Hooch and Fellow - ‬14 min walk

About this property

Oaks Townsville Hotel

Guests staying at Oaks Townsville Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury aparthotel include a meeting room, an arcade/game room, and laundry facilities.
Each apartment is air-conditioned and features a kitchenette and a balcony. A TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, an electric kettle, and a phone.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pool
  • Parking included
  • Free WiFi
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8.4 out of 10, Very Good, 831 reviews
$86 nightly
The price is $95
Jun 10 - Jun 11
Total with taxes and fees
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments

The front desk is open daily from 7:00 AM - 9:30 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-9:30 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M

Oaks M Palmer

Oaks M Palmer Hotel

Oaks M Palmer Hotel South Townsville

Oaks M Palmer South Townsville

Oaks M Palmer Apartment South Townsville

Oaks M Palmer Apartment

Oaks Metropole Hotel South Townsville

Oaks Metropole South Townsville

Oaks Metropole

Oaks Metropole Townsville

Oaks Metropole Hotel

Oaks Townsville Metropole

Oaks Townsville Metropole Hotel Aparthotel

Oaks Townsville Metropole Hotel South Townsville

Oaks Townsville Metropole Hotel Aparthotel South Townsville

Frequently asked questions

Is free cancellation available at Oaks Townsville Hotel?

Oaks Townsville Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Oaks Townsville Hotel?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Oaks Townsville Hotel on May 31, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Oaks Townsville Hotel?

This aparthotel is situated in South Townsville, just steps from Maritime Museum of Townsville. You'll also find Museum of Tropical Queensland and Perc Tucker Regional Gallery less than a mile away.

Will I be able to park at Oaks Townsville Hotel?

Yes, self parking is offered for free at the aparthotel. Wheelchair-accessible parking is also available for guests.

Does Oaks Townsville Hotel have luxury amenities?

Yes, some luxury features of this aparthotel include an outdoor pool, an ocean-view restaurant, and dry cleaning/laundry service.

Does Oaks Townsville Hotel have a casino?

No, Oaks Townsville Hotel doesn't have a casino.

Is there an indoor pool at Oaks Townsville Hotel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Oaks Townsville Hotel good for couples?

There are plenty of amenities for couples at this aparthotel, including an ocean-view restaurant, an outdoor pool, and a bar.

Are there hot tubs at Oaks Townsville Hotel?

No, there isn't a spa tub at this aparthotel.

Does Oaks Townsville Hotel have a restaurant that serves breakfast?

No, Oaks Townsville Hotel doesn't have a restaurant that serves breakfast.

Does Oaks Townsville Hotel allow pets to stay free of charge?

No, pets aren't allowed at Oaks Townsville Hotel though service animals are welcome.

Are there connecting rooms at Oaks Townsville Hotel?

No, there aren't connecting guestrooms at this aparthotel.

Where is the closest airport to Oaks Townsville Hotel?

The closest major airport to Oaks Townsville Hotel is Townsville, QLD (TSV), which is 5.4 mi away (21 minutes by car).

Can I book a room with a balcony at Oaks Townsville Hotel?

Yes, every apartment at Oaks Townsville Hotel comes with a balcony and some offer city and mountain views.

Oaks Townsville Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 833 out of 1592 reviews
Rating 8 - Good. 544 out of 1592 reviews
Rating 6 - Okay. 134 out of 1592 reviews
Rating 4 - Poor. 54 out of 1592 reviews
Rating 2 - Terrible. 27 out of 1592 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Joanna

Liked: Cleanliness, amenities
Hard to believe the furniture inside the room is in such a poor status. Not sure where the pride of the hotel !
Stayed 1 night in Feb 2026

8/10 Good

John

Business traveler
Liked: Cleanliness
Clean
Stayed 1 night in Feb 2026

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, room comfort
Great apartment that had everything we needed. Comfortable bed. Adequate cooking facilities for simple meals. There was also a dishwasher, washing machine and tumble dryer which we really appreciated! Unfortunately it rained for most of our stay so we couldn’t use the pool but the gym was good. We are really thankful to the reception staff who made sure we didn’t miss our bus when we left. We would definitely stay again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
As always great stay. Clean room. Great staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Mariajose, Fort Wayne

Stayed 1 night in Dec 2025

4/10 Poor

Grant, Redcliffe

Traveled with partner
Disliked: Property conditions & facilities
Very tired room. Furniture broken and the room smelt mouldy.
Stayed 1 night in Dec 2025

10/10 Excellent

Roy, Townsville

Liked: Cleanliness, amenities, property conditions & facilities
Love staying at Oaks
Stayed 1 night in Dec 2025

10/10 Excellent

luke

Liked: Cleanliness, amenities, property conditions & facilities
Room was clran and inviting, reception staff were warm and welcoming upon arrival and were happy to assist with any inquiries i had during my stay.
Stayed 2 nights in Dec 2025

2/10 Terrible

Paul

Stayed 2 nights in Nov 2025

8/10 Good

Darren

Business traveler
Liked: Cleanliness, amenities
Very comfortable and spacious room. Quiet away from the hustle of main restaurants and shops, but a short 5 to 10 minute walk to them. Nice pool and great service.
Stayed 1 night in Nov 2025

8/10 Good

Darren

Business traveler
Liked: Cleanliness, room comfort
Wonderful spacious room, great view and easy access to city, restaurants and shopping centre.
Stayed 3 nights in Nov 2025

8/10 Good

Terry

Liked: Room comfort
House keeping & maintenance need improvement
Stayed 6 nights in Nov 2025

8/10 Good

jeeni

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
perfect
Stayed 2 nights in Nov 2025

8/10 Good

Darren, Mount Eliza

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was clean and tidy. Staff were pleasant. Thought the area was average until we went out Friday night and found it was the place to be. Great spot. Toilet flush button got jammed a couple of times but okay. Please could someone get low fat milk; my wife says most people drink it now. Long life is pretty awful but tolerable (just) for an overnighter but anything longer….. The ice tray was broken in half in Room 804A, so should be replaced. Probably for about $3.
Stayed 2 nights in Nov 2025

8/10 Good

Allison

Stayed 2 nights in Nov 2025

10/10 Excellent

Catlin

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness
The room was great, and the staff was wonderful. The internet was not working well at all. It was difficult to connect, and then when we did, it would constantly buffer or kick us off.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria Lourdes

Stayed 1 night in Oct 2025

8/10 Good

Robyn

Liked: Cleanliness, room comfort
East check in. Room well equipped for size of room. Small verandah, but not pleasant on verandah with air con blowing and mostly only rooftop views on 3rd floor. Cooking facilities and washer dryer. Everything clean.
Stayed 1 night in Oct 2025

8/10 Good

Rodney

Business traveler
Liked: Cleanliness, room comfort
Have stayed here before and overall very good. However this time there were issues with communication. I had arrange the night before to allow me to go into an unused clean room early when I arrived so that I could change into work clothes and leave luggage. When I arrived none were available! However they allowed me to use the gym to change. On the second day I returned to the room at about 2.30pm and it hadn't been serviced.
Stayed 2 nights in Oct 2025

10/10 Excellent

Clinton

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Parking was tight but service and accommodation was excellent
Stayed 1 night in Aug 2025

6/10 Okay

Adrian

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well positioned and quiet. Rooms are spacious enough for two and have everything we needed. Staff were friendly and helpful. There’s plenty of dining options nearby. We’d stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Casilda

Liked: Cleanliness, room comfort
Loved that it had a mini stove. The other places I stayed at only had a microwave.
Stayed 2 nights in Sep 2025

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