Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

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6 bars/lounges
Executive Garden Suite MUSOU-AN,  Non Smoking | Bathroom | Combined shower/tub, deep soaking tub, designer toiletries, hair dryer
Executive lounge
6 bars/lounges
6 bars/lounges

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
4-1 Kioi-Cho, Chiyoda, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪1 min walk‬
  • Place, Tokyo Imperial Palace
    ‪16 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪7 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

EXECUTIVE HOUSE ZEN Standard Double Room, Club Lounge Access, Non Smoking (36sqm)

10.0 out of 10
Exceptional
(1 review)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

EXECUTIVE HOUSE ZEN Deluxe Double Room, Club Lounge Access, Non Smoking (45sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

EXECUTIVE HOUSE ZEN Premium Deluxe Double Room, Club Lounge Access, Non Smoking (50sqm)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm)

10.0 out of 10
Exceptional
(1 review)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Executive Garden Suite, Non Smoking

  • 1097 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm)

9.0 out of 10
Wonderful
(2 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

EXECUTIVE HOUSE ZEN Deluxe Twin Room, Club Lounge Access, Non Smoking (45sqm)

8.6 out of 10
Excellent
(4 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Executive Garden Suite MUSOU-AN, Non Smoking

  • 1237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Executive Deluxe King, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Executive Deluxe Twin, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

EXECUTIVE HOUSE ZEN Premium Deluxe Twin Room, Club Lounge Access, Non Smoking (50sqm)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

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About the neighborhood

Tokyo

Located in Chiyoda within a mile (2 km) of Tokyo Imperial Palace, Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN is within a few miles (5 km) of other popular sights such as Tokyo Tower. This 87-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free self parking. It's connected to a shopping center in central Tokyo and also close to Tokyo Dome and Shibuya Crossing.

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.0 miles
  • Tokyo Imperial Palace - 16 min walk - 0.9 miles
  • Chidorigafuchi Park - 16 min walk - 0.9 miles
  • Meiji Jingu Stadium - 4 min drive - 1.5 miles
  • Shinjuku Gyoen National Garden - 7 min drive - 2.3 miles

Getting around

  • Kojimachi Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Narita Intl. Airport (NRT) - 78 min drive

Restaurants

  • ‪フレッシュネスバーガー - ‬8 min walk
  • ‪SATSUKI - ‬1 min walk
  • ‪View & Dining The Sky - ‬1 min walk
  • ‪ガーデンラウンジ - ‬4 min walk
  • ‪Trader Vic's - ‬4 min walk

About this property

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

Guests of Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN enjoy a full-service spa, an indoor pool, and a gym. There's free parking, and an airport shuttle during limited hours for JPY 3600 per person one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free wired internet and 32-inch flat-screen TVs with satellite channels. Beds sport Frette Italian sheets and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Sitting areas, refrigerators, and minibars are also available.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 10 coffee shops/cafes
  • 20 restaurants
  • 6 bars/lounges

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 11 2027 to January 11 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 10 to September 23.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Otani Tokyo Executive House ZEN Hotel

New Otani Executive House ZEN Hotel

New Otani Tokyo Executive House ZEN

New Otani Executive House ZEN

New Otani Tokyo Executive House ZEN

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Tokyo

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN on Jul 1, 2026 start from $570, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

This hotel is situated in Chiyoda within a short 18-minute walk of Tokyo Imperial Palace and also 1 minutes on foot from Hotel New Otani Tokyo. You'll also find Tokyo Tower and Tokyo Dome within a short drive.

Is there parking available at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

There is a full-service spa available for guests to enjoy and services include reflexology, massages, and body treatments.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 20 restaurants, and a full-service spa at this hotel.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN include a casino on the premises?

No, Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool will be open from July 10 until September 23.

Is Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 20 restaurants, an indoor pool, and a full-service spa.

Are there hot tubs at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

No, but this hotel does have a sauna.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN have a restaurant that serves breakfast?

Yes, Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN has 20 restaurants, and serves free buffet breakfast each morning.

Will Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN allow pets to stay for free?

No, pets aren't allowed at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN.

Are there connecting rooms at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

The closest major airport to Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN is Haneda Airport (HND), which is 15.2 mi away (43 minutes by car).

Are there rooms with balconies at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

No, there aren't any guestrooms with balconies at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN.

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 308 out of 368 reviews
Rating 8 - Good. 47 out of 368 reviews
Rating 6 - Okay. 7 out of 368 reviews
Rating 4 - Poor. 5 out of 368 reviews
Rating 2 - Terrible. 1 out of 368 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Angela Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay service was excellent
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

CHENG-CHUN

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great food/drink options in the lounge. With also access to spa
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the property and room.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were terrific, location and view was perfect. We had access to four restaurants for breakfast… had any of them been good I would have given a Five Star rating. The breakfast was simply not too the standard of other five star hotels we’ve been all over the world. Hotel was wonderful.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

KAI CHING PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Grand hotel
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room and service.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel within a hotel. Beautiful gardens, wonderful staff, comfortable rooms with outstanding amenities, and free snacks and drinks in the Executive lounge
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Randel

Liked: Amenities, property conditions & facilities
Everything was perfect!!!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Randel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Tokyo hotel, great food, great service! I will book this again next time and recommend it to my friends!
Stayed 4 nights in Sep 2025
Verified

8/10 Good

ZIHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Makimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service and foods were excellent. More than 5 stars!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, amenities, property conditions & facilities
The staff and executive lounge was excellent!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible Hotel with incredible luxury and attentive service. Highly recommended
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Marianna

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff courteous. .
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Elina

Liked: Cleanliness, property conditions & facilities
Exceptional service overall. The grounds and garden were amazing. The restaurant options are all fantastic and plentiful. Response time for guest services was so quick! We will definitely return.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an elegant hotel with amazing staff and great service. The rooms and hotel are designed so professionally which catches your eyes on the first look.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and the Zen House experience was fantastic!
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Bahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, amazing service and amenities.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

PIK YU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with classic Japanese Garden.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very helpful staff who took care of all my requests and needs. We enjoyed our stay and are glad that we had decided to return in a few days to again enjoy the service. Great management and staff! Look forward to our next visit 😃
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Masaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. Great food and beverages at the Zen lounge. Excellent stay indeed.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

KAZUHISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet Breakfast is Excellent
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, executive lounge amenities, friendly and enthusiastic staff, and beautiful views.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high quality
Stayed 4 nights in Sep 2025