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HOSHINOYA Tokyo

5.0 star property
Luxury ryokan with spa services and a 24-hour front desk

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Photo gallery for HOSHINOYA Tokyo

Lobby lounge
Property video
Hot springs
Yuri (Deluxe King) | Minibar, in-room safe, blackout drapes, iron/ironing board
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View in a map
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004
  • Place, Tokyo Imperial Palace
    ‪18 min walk‬
  • Place, Nippon Budokan
    ‪2 min drive‬
  • Place, Tokyo Dome
    ‪2 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Sakura (Deluxe Twin)

Sakura (Deluxe Twin) | Minibar, in-room safe, blackout drapes, iron/ironing board

Sakura (Deluxe Twin)

10.0 out of 10
Exceptional
(11 reviews)
  • 441 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Yuri (Deluxe King)

Yuri (Deluxe King) | Minibar, in-room safe, blackout drapes, iron/ironing board

Yuri (Deluxe King)

10.0 out of 10
Exceptional
(23 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Kiku (Executive Triple)

Kiku (Executive Triple) | Minibar, in-room safe, blackout drapes, iron/ironing board

Kiku (Executive Triple)

9.8 out of 10
Exceptional
(8 reviews)
  • 893 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Tokyo

Located in Chiyoda, HOSHINOYA Tokyo is within a mile (2 km) of popular sights such as Tokyo Imperial Palace and Tokyo International Forum. This 84-room, 5-star ryokan has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Tokyo International Forum - 15 min walk - 0.9 miles
  • Tokyo Imperial Palace - 18 min walk - 1.0 mile
  • Nippon Budokan - 2 min drive - 1.1 miles
  • Tokyo Dome - 2 min drive - 1.7 miles
  • Tokyo Tower - 4 min drive - 2.6 miles

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 9 min walk
  • Haneda Airport (HND) - 29 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪喜多方ラーメン 坂内 - ‬1 min walk
  • ‪フレッシュネスバーガー - ‬3 min walk
  • ‪港屋2 - ‬1 min walk
  • ‪上島珈琲店 - ‬1 min walk

About this property

HOSHINOYA Tokyo

Luxury ryokan with spa services and a 24-hour front desk
HOSHINOYA Tokyo features free WiFi in public areas, spa services, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury ryokan include a library, free newspapers, and a garden.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 97°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 5,500 for adults and JPY 1,760 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 indoor/outdoor hot springs
  • Indoor pool (guest access)
  • Library
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 97 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Renovations and closures

This property is closed from January 11 2026 to January 16 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 5500 for adults and JPY 1760 for children
  • Housekeeping fee: JPY 9680 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

HOSHINOYA Tokyo Inn
HOSHINOYA
HOSHINOYA Tokyo Japan
HOSHINOYA Inn
HOSHINOYA Tokyo Tokyo
HOSHINOYA Tokyo Ryokan
HOSHINOYA Tokyo Ryokan Tokyo

Frequently asked questions

What's there to do within easy reach of HOSHINOYA Tokyo?

This ryokan is situated in Chiyoda within a short 15-minute walk of Tokyo Imperial Palace and also 20 minutes on foot from Hibiya Park. You'll also find Tokyo Dome and Tokyo Tower within a short drive.

How much does it cost to stay at HOSHINOYA Tokyo?

As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at HOSHINOYA Tokyo on Oct 19, 2025 start from $1,154.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at HOSHINOYA Tokyo?

No, there isn't parking at this ryokan.

Does HOSHINOYA Tokyo feature a casino?

No, HOSHINOYA Tokyo doesn't have a casino.

Is there an indoor pool at HOSHINOYA Tokyo?

No, there is no indoor pool at this ryokan.

Is HOSHINOYA Tokyo a good place to stay for couples?

Amenities that appeal to couples at this ryokan include a soaking tub, around-the-clock room service, and a minibar.

Are there hot tubs at HOSHINOYA Tokyo?

No, but this ryokan does have 2 indoor hot springs.

Does HOSHINOYA Tokyo have a restaurant with a breakfast menu?

Yes, HOSHINOYA Tokyo serves a full breakfast each morning for a surcharge from its restaurant.

Does HOSHINOYA Tokyo allow pets to stay for free?

No, pets aren't allowed at HOSHINOYA Tokyo.

Are there connecting rooms at HOSHINOYA Tokyo?

No, this ryokan doesn't feature connecting guestrooms.

Where is the closest airport to HOSHINOYA Tokyo?

The closest major airport to HOSHINOYA Tokyo is Haneda Airport (HND), which is 14.4 mi away (29 minutes by car).

Are there rooms with balconies that I can book at HOSHINOYA Tokyo?

No, at HOSHINOYA Tokyo, there aren't any accommodations that list a balcony.

HOSHINOYA Tokyo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 565 out of 677 reviews
Rating 8 - Good. 64 out of 677 reviews
Rating 6 - Okay. 16 out of 677 reviews
Rating 4 - Poor. 20 out of 677 reviews
Rating 2 - Terrible. 12 out of 677 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

neena

Traveled with family
Horrible customer service. Booked for wrong day. No service or help resolving the issue. Horrible experience
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern ryokan

Modern Ryokan, with very nice and big rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Kavita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Ryokan like luxury property in the heart of Tokyo! Did not want to leave!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheue Mei Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it’s in a busy business area, the moment you step inside Hoshinoya Tokyo, you're instantly transported to a tranquil and cozy ryokan. We love how comfortable the rooms are, the inviting lounge, and the onsen with the cold milk afterward. The building is just a 2-3 min walk from Otemachi subway or 10-15 mins stroll to Tokyo Station.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Cleinard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr property is simply gorgeous. It is exactly as advertised. The staff were all very helpful and professional.
Stayed 7 nights in Jun 2025

10/10 Excellent

SuJin

Traveled with group
Stayed 2 nights in Jun 2025

4/10 Poor

David

Traveled with family
Disliked: Staff & service, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Alec

Stayed 2 nights in Jun 2025

10/10 Excellent

Serena

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Everything was excellent. The staff was very friendly and polite, even though there was one request the staff refused to help. Yet, I understand. There was one thing really bothered me, however, was the smell of sewage in the bathroom. It was unbearable. So the last day of the trip it got really strong. Half day of our last day we couldn’t use it.
Stayed 4 nights in Jun 2025

10/10 Excellent

dongchan

Stayed 2 nights in Jun 2025

10/10 Excellent

Bulmaro

Stayed 3 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Yu Chang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Martin, Westmount

Liked: Cleanliness, staff & service, property conditions & facilities
Unique experience
Stayed 5 nights in May 2025

10/10 Excellent

Jorge

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and unique property with great service!
Stayed 2 nights in May 2025

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Anthony

Stayed 2 nights in May 2025

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great area and fantastic staff throughout. I would recommend this hotel for those looking for an oasis in the bustling city.
Stayed 1 night in May 2025

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place, exceptional hospitality. Traditional Japanese with modern amenities
Stayed 4 nights in May 2025

10/10 Excellent

ALUN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely phenomenal. Only the limited dining options (inside and in the surrounding area) could be considered dings. We will definitely be returning to this wonderfully calm and serene environment.
Stayed 3 nights in Apr 2025

4/10 Poor

Natalie

Disliked: Staff & service, property conditions & facilities
It had no facilities staff were cold charged for a 1 pm check in. Massage was given but was told straight no relaxation room and told we could not use changing area as cleaning and closed at 11.30am Breakfast was cold and ok if you’re Japanese. Unhelpful staff with very limited English speaking very unwelcoming. Very expensive for what it is!
Stayed 3 nights in May 2025

6/10 Okay

Paulo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel is beautifully designed. Detailed and a peaceful escape into a modern version of a traditional Japanese Ryokan. Having stayed at several traditional Ryokans, we knew this setting well and looked forward to an upscale modern accommodation. I would have given it 5 stars but here is where it broke down for us. At check in, we were asked if we wanted breakfast in the morning and were given a choice of a Japanese style Breakfast or a Western style breakfast. My partner chose the Japanese and I decided to go with the Western style since by this point, I wanted something familiar after delving deep into Japanese cuisine. At breakfast, everything seemed fine until my Western breakfast arrived. It wasn’t western at all. More than half the items were traditional Japanese breakfast foods with only some breads, yogurt and scrambled eggs as a hint to western style breakfast. I didn’t eat most of it, couldn’t, wasn’t in the mood for another Japanese breakfast. When I questioned this at check out and said I didn’t get what was sold, Just an explanation of what the hotel represented and breakfast was their interpretation of Western. I told them, it wasn’t western style breakfast and they should not sell it as such. Still no adjustment to the bill and blank stares of incompetence to resolve the issue. At this level, pricing & hotel of this stature, you should be able to resolve issues when they arise. Service otherwise goes smooth as long as there are no issues.
Stayed 2 nights in May 2025