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Holiday Inn Parramatta by IHG

4.0 star property

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Photo gallery for Holiday Inn Parramatta by IHG

Exterior
Lobby lounge
Meeting facility
Standard Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
18-40 Anderson Street, Parramatta, NSW, 2150
  • Place, Westfield Parramatta Shopping Centre
    ‪3 min walk‬
  • Place, Parramatta Park
    ‪12 min walk‬
  • Place, CommBank Stadium
    ‪5 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Sydney

Located in Parramatta, Holiday Inn Parramatta by IHG is within a 5-minute walk of Westfield Parramatta Shopping Centre and within 15 minutes of other popular attractions like Parramatta Park. This 4-star hotel welcomes guests with 181 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Westfield Parramatta Shopping Centre - 3 min walk - 0.2 miles
  • Queens Wharf Reserve - 10 min walk - 0.6 miles
  • Parramatta Park - 12 min walk - 0.7 miles
  • Riverside Theatres - 16 min walk - 0.9 miles
  • CommBank Stadium - 5 min drive - 1.5 miles

Getting around

  • Sydney Harris Park Station - 6 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 30 min drive

Restaurants

  • ‪The Commercial Hotel - ‬6 min walk
  • ‪Social House Bar And Dining - ‬3 min walk
  • ‪Circa Espresso - ‬3 min walk
  • ‪Sun Ming BBQ Restaurant - ‬5 min walk
  • ‪Tantra Bar - ‬3 min walk

About this property

Holiday Inn Parramatta by IHG

Holiday Inn Parramatta by IHG features an outdoor pool, a children's pool, and a gym. Self parking is offered for AUD 20 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. IPod docks, coffee makers, and free newspapers are also standard.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Exterior
Novotel Sydney Parramatta
Parramatta
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
7.6 out of 10, Good, 1,000 reviews
$107 nightly
The price is $118
Jun 26 - Jun 27
Total with taxes and fees
Novotel Sydney Parramatta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lobby Bar
  • Twenty One Fifty

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Art supplies
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4,327 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Parramatta
Holiday Inn Parramatta
Parramatta Holiday Inn
Holiday Inn Parramatta Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Parramatta by IHG?

Holiday Inn Parramatta by IHG offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Parramatta by IHG?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Parramatta by IHG on Jun 21, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Holiday Inn Parramatta by IHG?

This hotel is situated in Parramatta within a short 4-minute walk of Westfield Parramatta Shopping Centre and also 14 minutes on foot from Parramatta Park. You'll also find Accor Stadium and Qudos Bank Arena within a short drive.

Will I be able to park at Holiday Inn Parramatta by IHG?

Yes, secured parking is offered for AUD 20 per night with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Holiday Inn Parramatta by IHG include a casino on the premises?

No, Holiday Inn Parramatta by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Parramatta by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Holiday Inn Parramatta by IHG?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private hot tub.

Does Holiday Inn Parramatta by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Parramatta by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Parramatta by IHG serves buffet breakfast for a surcharge each morning at Twenty One Fifty.

Will Holiday Inn Parramatta by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Parramatta by IHG though service animals are welcome.

Does Holiday Inn Parramatta by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Parramatta by IHG?

The closest major airport to Holiday Inn Parramatta by IHG is Sydney Airport (SYD), which is 15.4 mi away (30 minutes by car). Another top airport is Western Sydney Intl. Airport (WSI), which is located 28.7 mi away (43-minute drive).

Can I book a room with a balcony at Holiday Inn Parramatta by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Parramatta by IHG.

Does Holiday Inn Parramatta by IHG offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Parramatta by IHG.

Holiday Inn Parramatta by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 1008 reviews
Rating 8 - Good. 379 out of 1008 reviews
Rating 6 - Okay. 93 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Generous rooms and very clean - Great Bed and Pillows
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotlessly clean, staff friendly and approachable. Overall very happy with our stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sera

Liked: Cleanliness, property conditions & facilities
Customer Service was wonderful-the rooms were comfortable clean and loved every minute of our stay
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Lucie

Liked: Cleanliness, amenities, property conditions & facilities
Good size room and very clean
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sarokhan

Great stay, great location
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Rushdi

Liked: Cleanliness, staff & service
Room and breakfast
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Rahbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Price is cheap compared with others.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location near Parramatta train station
Stayed 1 night in Dec 2025
Verified

6/10 Okay

anthony

Liked: Cleanliness
staff good,
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful stayed in a newly renovated room which was great.
Stayed 1 night in Oct 2025
Verified

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed, front staff very polite.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and amazing food
Stayed 1 night in Sep 2025
Verified

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Spacious, clean and tidy room. Excellent service from reception staff. Great buffet breakfast with lots of variety. Highly recommend.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Attractive decor. Housekeeping staff made up need without request. Great layout
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Sowmya

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean and in good condition, however, would have been better if they provided some drinks or atleast water bottles in the room with additional charge
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed overnight. Very friendly staff, room was clean and what we needed
Stayed 1 night in Nov 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, amenities
Welcoming foyer and staff..buffet breakfast great however air con is old and needs updating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Q
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Friendly efficient staff from the minute you enter the building, till when you leave. Excellent service and cleaning was first class. We will be back
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for public transport and shopping/ dining nearby. Friendly staff and clean rooms, nice pool and spa. The only grievance was outside of the hotel's control - namely, on 2 nights out the 6 we stayed, the noise from the bar across the road was rather loud (probably can't hear it if the room is not facing the front of the hotel).
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were amazing. We needed to extend our stay each day and they were very accommodating. Helping us to get the best rate and even let us have the same room when possible. We were very appreciative of them going the extra mile to help us.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, safe and clean
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Sunil

Liked: Staff & service
Disliked: Cleanliness, amenities
Very old property with dirty bathrooms, dirty curtains, clogged washbasin. It was surprising to see a Holiday Inn hotel being in this state. Bathroom fittings were archaic... One expects Holiday Inn brand to have hotels that are decent
see the dirt
bathroom fittings are from another generation
floors are dirty
dirty floors
Stayed 3 nights in Feb 2026