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Aloft Surabaya Pakuwon City

4.0 star property
Hotel connected to a shopping center in Surabaya with bars

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Photo gallery for Aloft Surabaya Pakuwon City

Property entrance
Lobby
Fitness facility
Deluxe Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
Dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jalan Kejawan Putih Mutiara No 8, Surabaya, East Java, 60112
  • Place, Sepuluh November Institute of Technology
    ‪9 min walk‬
  • Place, Airlangga University
    ‪4 min drive‬
  • Place, Tunjungan Plaza
    ‪11 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed (Savvy Suite)

Suite, 1 King Bed (Savvy Suite) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Savvy Suite)

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban Suite)

Suite, 1 King Bed (Urban Suite) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Urban Suite)

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Surabaya

Aloft Surabaya Pakuwon City places you within 2 miles (3 km) of Sepuluh November Institute of Technology and Airlangga University. This 233-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym. Located centrally in Surabaya, it's connected to a shopping center and also close to Galaxy Mall and Sanggar Agung Temple.

What's nearby

  • Sepuluh November Institute of Technology - 9 min walk - 0.5 miles
  • Airlangga University - 4 min drive - 1.7 miles
  • Grand City Surabaya - 10 min drive - 5.0 miles
  • Tunjungan Plaza - 11 min drive - 6.0 miles
  • Pakuwon Mall - 21 min drive - 11.1 miles

Getting around

  • Surabaya Kota Station - 12 min drive
  • Surabaya Gubeng Station - 25 min drive
  • Surabaya (SUB-Juanda) - 50 min drive

Restaurants

  • ‪Kannely - ‬11 min walk
  • ‪Jack & John - ‬10 min walk
  • ‪House of WOK - ‬11 min walk
  • ‪Avocado Lovers - ‬9 min walk
  • ‪Noodle House and Kitchen - ‬10 min walk

About this property

Aloft Surabaya Pakuwon City

Hotel connected to a shopping center in Surabaya with bars
Built in 2025, the brand new Aloft Surabaya Pakuwon City offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include meeting rooms, a conference center, and a computer station.
55-inch flat-screen TVs come with digital channels. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Electric kettles, safes, and phones are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 350,000 for adults and IDR 175,000 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • re:fuel by Aloft
  • The Echo Lounge
  • Vibe Restaurant
  • WYXZ Bar

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 2025
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 605000.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 350000 for adults and IDR 175000 for children
  • Rollaway bed fee: IDR 605000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Frequently asked questions

What is there to do around Aloft Surabaya Pakuwon City?

This hotel is located in Surabaya, close to Galaxy Mall, New Kenjeran Beach, and Grand City Surabaya. Jembatan Surabaya Bridge is also within a driving distance of 3.9 mi.

Is there parking available at Aloft Surabaya Pakuwon City?

Yes, self parking is offered for free at the hotel.

Does Aloft Surabaya Pakuwon City have a casino at the property?

No, Aloft Surabaya Pakuwon City doesn't have a casino.

Will I find an indoor pool at Aloft Surabaya Pakuwon City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Aloft Surabaya Pakuwon City good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Does Aloft Surabaya Pakuwon City have a hot tub?

No, there isn't a spa tub at this hotel.

Does Aloft Surabaya Pakuwon City feature a restaurant that includes a breakfast menu?

Yes, Aloft Surabaya Pakuwon City serves buffet breakfast for a surcharge each morning at Vibe Restaurant.

Will Aloft Surabaya Pakuwon City allow pets to stay for free?

No, pets and service animals aren't allowed at Aloft Surabaya Pakuwon City.

Are there connecting rooms at Aloft Surabaya Pakuwon City?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Aloft Surabaya Pakuwon City?

The closest major airport to Aloft Surabaya Pakuwon City is Surabaya (SUB-Juanda), which is 14.7 mi away (50 minutes by car).

Are there rooms with balconies that I can book at Aloft Surabaya Pakuwon City?

No, there aren't any guestrooms with balconies at Aloft Surabaya Pakuwon City.

Does Aloft Surabaya Pakuwon City offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Aloft Surabaya Pakuwon City.

Aloft Surabaya Pakuwon City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriella

Stayed 2 nights in Jan 2026

10/10 Excellent

Verified traveler

Liked: Amenities, property conditions & facilities
Good locations
Stayed 1 night in Sep 2025

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel, clean,next to the big shopping mall, good breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem. My friends and I had a wonderful experience staying in this brand new beauty of a Hotel, all staffd are super friendly and welcoming. Recommend for you to come and find out for yourself.
Stayed 1 night in Sep 2025

8/10 Good

hyejeong

Stayed 1 night in Dec 2025