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Fairfield by Marriott Surabaya

3.0 star property

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Photo gallery for Fairfield by Marriott Surabaya

Outdoor pool
Lobby lounge
In-room safe, desk, soundproofing, iron/ironing board
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jalan Mayjend Sungkono No. 178, Surabaya, 60225
  • Place, Ciputra World Mall
    ‪14 min walk‬
  • Place, Al-Akbar Mosque
    ‪15 min walk‬
  • Place, Surabaya Town Square
    ‪3 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom, City View

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 Bedroom, City View

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms

  • City view
  • 1292 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Surabaya

Fairfield by Marriott Surabaya places you within a leisurely stroll of Al-Akbar Mosque and Ciputra World Mall. This 270-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Ciputra World Mall - 14 min walk - 0.7 miles
  • Al-Akbar Mosque - 15 min walk - 0.8 miles
  • Surabaya Town Square - 3 min drive - 1.9 miles
  • Pakuwon Mall - 5 min drive - 3.0 miles
  • Tunjungan Plaza - 9 min drive - 5.6 miles

Getting around

  • Kertomenanggal Station - 8 min drive
  • Tandes Station - 17 min drive
  • Surabaya (SUB-Juanda) - 32 min drive

Restaurants

  • ‪Kava Restaurant - ‬1 min walk
  • ‪Pangsit Mie Palu - ‬3 min walk
  • ‪Sate Babi Bu Merly - ‬1 min walk
  • ‪Wisata Rasa - ‬1 min walk
  • ‪Depot Mie Gang Djangkrik - ‬2 min walk

About this property

Fairfield by Marriott Surabaya

Fairfield by Marriott Surabaya features an outdoor pool, a children's pool, and a gym. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, meeting rooms, and a 24-hour business center.
40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include refrigerators, coffee makers, and hair dryers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include sports massages and massages. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include a yukata (Japanese robe).

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  • Spa
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8.0 out of 10, Very Good, 154 reviews
$28 nightly
The price is $31
Jun 19 - Jun 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Valet parking on site (IDR 50,000 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 130,000 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Sports massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 30 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for IDR 350000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 130000 per person
  • Valet parking fee: IDR 50000 per night
  • Rollaway bed fee: IDR 350000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 55110, 8120019200573

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Fairfield Marriott Surabaya Hotel
Fairfield Marriott Surabaya
Fairfield by Marriott Surabaya Hotel
Fairfield by Marriott Surabaya Surabaya
Fairfield by Marriott Surabaya Hotel Surabaya

Frequently asked questions

Is a free cancellation option available at Fairfield by Marriott Surabaya?

Fairfield by Marriott Surabaya provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Fairfield by Marriott Surabaya?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Fairfield by Marriott Surabaya on Jun 8, 2026 start from $37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Fairfield by Marriott Surabaya?

This hotel is located in Surabaya within a short 12-minute walk of Ciputra World Mall. You'll also find Pakuwon Mall and Tunjungan Plaza within a short drive.

Will I be able to park at Fairfield by Marriott Surabaya?

Yes, self parking is offered for free at the hotel. Valet parking is available for IDR 50,000 per night. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at Fairfield by Marriott Surabaya?

Spa services at the hotel include sports massages, couples treatments, and aromatherapy.

Does Fairfield by Marriott Surabaya include a casino at the property?

No, Fairfield by Marriott Surabaya doesn't have a casino.

Will I find an indoor pool at Fairfield by Marriott Surabaya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Fairfield by Marriott Surabaya?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as an outdoor pool and a restaurant.

Are there hot tubs at Fairfield by Marriott Surabaya?

No, there isn't a spa tub at this hotel.

Does Fairfield by Marriott Surabaya have a restaurant with a breakfast menu?

Yes, Fairfield by Marriott Surabaya serves buffet breakfast each morning for a surcharge from its restaurant.

Will Fairfield by Marriott Surabaya allow pets to stay free of charge?

No, pets aren't allowed at Fairfield by Marriott Surabaya.

Are there connecting rooms at Fairfield by Marriott Surabaya?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Fairfield by Marriott Surabaya?

The closest major airport to Fairfield by Marriott Surabaya is Surabaya (SUB-Juanda), which is 12.2 mi away (32 minutes by car).

Can I book a room with a balcony at Fairfield by Marriott Surabaya?

No, you won't find guestrooms with balconies at Fairfield by Marriott Surabaya.

Does Fairfield by Marriott Surabaya host weddings?

There are wedding services available at Fairfield by Marriott Surabaya if that's in your vacation plans.

Fairfield by Marriott Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 185 reviews
Rating 8 - Good. 71 out of 185 reviews
Rating 6 - Okay. 15 out of 185 reviews
Rating 4 - Poor. 6 out of 185 reviews
Rating 2 - Terrible. 4 out of 185 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Excellent value for money
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jay

Overall a great place to stay for given rate
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bteakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jerome

Clean room, nice pool and delicious restaurant
Stayed 1 night in Jan 2025
Verified

8/10 Good

Kadiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and room is quite decent size
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

MOHD ISKANDAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nice and clean. Near shopping mall. Fantastic hotel to stay with family.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice staff and helpful The room is a bit old, but it is clean and in good condition
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very kind and friendly. The breakfast was delicious and I looked forward to it every day. The location of the pool and bar was great, and the sunset was amazing. I also had a 90-minute beauty treatment, which was very relaxing.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Ancilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my business trip, location wise it is convenient to explore Surabaya west area. Room is clean and spacious, they have a really wide range of variations for breakfast buffet and they all taste good and authentic for the local options. All the staffs are nice, friendly and helpful, from the front office, restaurant even housekeeping.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, friendly staff

Super clean, comfortable and nice hotel. The staff is incredibly friendly and will do anything to make sure you’re comfortable during your stay. This is by far the nicest hotel we’ve been at in Indonesia yet.
Stayed 1 night in May 2023
Verified

8/10 Good

Kadiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining around the hotel
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Murat

Liked: Cleanliness, amenities
Good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, amenities
the staff is very nice. When I was going to the toilet, the toilet was dirty. I immediately asked for help from trainees Faizal and Melinda. They helped me immediately. I really appreciated that. Thank you.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chin Joo

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean. Location convenient.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Yuji

Liked: Staff & service
Nice
Stayed 1 night in Jun 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and clean hotel

The staff made an effort to ensure my stay was good. Well done.
Verified

10/10 Excellent

Liliany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Keng Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best service hotel

Staying there was amazing. Staffs very helpful and polite. I got to say we appreciate staff Ms. Rahil so much for helping us check-in for one of our friends who was not feeling well after landing to Juanda airport. Thank you so much Ms. Rahil.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Kenny Wai Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surabaya best value hotel

Excellent service from the breakfast team. Nice pure juice and latte, delicious omelette. Friendly reception and perfect security guards
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Oded

Liked: Property conditions & facilities
I liked everything that i faced in the hotel. It was a pleasant experience .
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort

Below average

Below average hotel flying the Marriott label. There are nicer options for this price point in Surabaya
Stayed 1 night in Apr 2025
Verified

8/10 Good

jeremy albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good,
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

woojin

Liked: Cleanliness, property conditions & facilities, room comfort
The property is a bit old but maintained well. It is clean and neat. Nothing much near the property, but easy to call grab service, so It would be a problem.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Shahul Hameed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just better than average although could have been much better for their trademark.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Fransiscus

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and I am satisfied
Stayed 2 nights in Aug 2023

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