We stayed at this property for a family Christmas gathering. While the home had some great features, there were several issues that impacted our experience.Pros:• The house was large, comfortable, and perfect for accommodating our family, including kids.• The beds were very comfortable.• The kitchen was well-stocked, and the neighborhood was quiet and peaceful.Cons:• The pool and hot tub didn’t heat properly, which was disappointing since the main reason we chose this house was for these amenities. The house book stated the pool would be cleaned and checked twice a week, but we didn’t see anyone clean it during our 9-day stay.• The thermostat couldn’t be adjusted, and the front room dropped to 62 degrees, making it uncomfortable on colder nights. The thermostat was locked so you could not switch it from cool to heat.• Water pressure in the bathrooms was very low, and getting hot water required turning on a tub on the opposite side of the house, which was inconvenient, especially near sleeping kids.• The kitchen lights flickered due to improper dimmers or lightbulbs, which was distracting.• Cleanliness was lacking. There was noticeable dust on vents, fans, and light fixtures, and crusted food on the patio, suggesting a lack of deep cleaning between guest.The management company did reach out after our stay and we were refunded some of our money for the issues with the pool and spa.