Best Western Troy Hotel

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Troy Hotel

Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby
Business center

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
2020 Formosa Drive, Troy, IL, 62294
  • Place, Bella Vista Winery
    ‪5 min drive‬
  • Place, Villa Marie Winery & Banquet Center
    ‪6 min drive‬
  • Place, Gateway Conference Center
    ‪9 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪36 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

King Room - Non-Smoking

  • Sleeps 2

King Room - Non-Smoking/Ground Floor

  • Sleeps 2

King Suite - Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Communication Assistance, Microwave and Refrigerator, Sofabed

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pillow Top Mattress, Microwave and Refrigerator, Wet Bar, High Speed Internet Access

  • Sleeps 4

Queen Room with Two Queen Beds - Non-Smoking/Ground Floor

  • Sleeps 4

2 Queen Beds, Non-Smoking, Communication Assistance, Microwave and Refrigerator

  • Sleeps 4

King Room with Communication Assistance

  • Sleeps 2

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About the neighborhood

Troy

Best Western Troy Hotel places you within a 15-minute drive of popular attractions such as World's Largest Catsup Bottle and Gateway Conference Center. This 65-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Bella Vista Winery - 5 min drive - 4.1 miles
  • Villa Marie Winery & Banquet Center - 6 min drive - 4.4 miles
  • Goshen Golf Driving Range - 7 min drive - 4.8 miles
  • Miner Bark Park - 7 min drive - 5.9 miles
  • Gateway Conference Center - 9 min drive - 9.4 miles

Getting around

  • St. Louis Gateway Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Casey's - ‬5 min drive
  • ‪Taco Bell - ‬4 min walk
  • ‪Dunkin' - ‬10 min walk
  • ‪Circle K - ‬2 min drive

About this property

Best Western Troy Hotel

At Best Western Troy Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, a meeting room, and laundry facilities.
Guests can expect free WiFi and LED TVs with cable channels. Microwaves, coffee makers, and phones are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Frequently asked questions

What can I see close to Best Western Troy Hotel?

This hotel is located in Troy, close to Edwardsville Arts Center, Villa Marie Winery & Banquet Center, and Edwardsville Children's Museum. You'll also find Bella Vista Winery and Goshen Golf Driving Range within a short drive.

How much does it cost to stay at Best Western Troy Hotel?

As of Apr 18, 2026, prices found for a 1-night stay for 2 adults at Best Western Troy Hotel on Apr 20, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Troy Hotel feature a casino on the premises?

No, Best Western Troy Hotel doesn't have a casino.

Is there an indoor pool at Best Western Troy Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Does Best Western Troy Hotel have a restaurant that serves breakfast?

Best Western Troy Hotel offers free continental breakfast each morning though there is no restaurant.

Does Best Western Troy Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Troy Hotel though service animals are welcome.

What is the closest airport to Best Western Troy Hotel?

The closest major airport to Best Western Troy Hotel is St. Louis Lambert Intl. Airport (STL), which is about 24.4 mi away.

Best Western Troy Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 403 out of 953 reviews
Rating 8 - Good. 308 out of 953 reviews
Rating 6 - Okay. 129 out of 953 reviews
Rating 4 - Poor. 64 out of 953 reviews
Rating 2 - Terrible. 49 out of 953 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

FANNIE

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Trash in all trash cans. Slow draining in tub, sink and toilet. The room was cleaned once during our stay. We had to request that cleaning. Manager was unavailable. We were told different stories from staff members.
Stayed 5 nights in Dec 2025

10/10 Excellent

Gilberto

Stayed 1 night in Jan 2026

2/10 Terrible

Ryan

Stayed 1 night in Jan 2026

10/10 Excellent

Adrienne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were as expected and clean.
Stayed 1 night in Nov 2025

8/10 Good

Adriana

Stayed 1 night in Jan 2026

6/10 Okay

Nicole

Stayed 5 nights in Dec 2025

2/10 Terrible

Leah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The reviews looked amazing, so that's why we booked to stay in the first place. The hotel itself is pretty run down; the room we stayed in didn't feel clean (floor wasn't vacuumed, table/desk wasn't wiped down fully-crumbs from previous guests), the toilet seat was broken (shifting to one side or the other/falling off when you tried to sit on it), and we didn't receive room cleaning any day we were there-arrived on a Friday, left Tuesday (trash was never taken out, we asked for a vacuum to do the floors, brought dirty towels back and asked for clean ones, asked for more TP, sheets were never changed/bed never made). Pool area was dirty (actual dirt/mud from shoes around the pool as well as some trash and broken fake nails laying around). A huge safety concern is the locking mechanism for the entrance/exit door of the pool: it's taped over so that anyone can freely open it without their key card. This is scary for anyone with little kids/kids who cannot swim. Good things: the staff was nice when we asked for what we needed. Will 100% never have a return stay.
Stayed 4 nights in Dec 2025

6/10 Okay

Susie

Liked: Cleanliness
Needs to be updated.
Stayed 1 night in Dec 2025

2/10 Terrible

Danielle

Disliked: Cleanliness
The floor we stayed on smelled so bad of weed. We told the front desk and nothing was done at all. I had a migraine the time because of the smell.
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find. Clean, quiet, great staff. Breakfast was ok but it was really the prepep kind like packets of oatmeal, cold cereal, those heating bins of circle eggs, sausage, biscuists and gravy. There was yogurt, milk and juice. Gym was a little weak with older equipment. We were here before and this is a much better place now. I would stay here next time.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Stayed 1 night in Dec 2025

8/10 Good

Katrina

Stayed 1 night in Dec 2025

4/10 Poor

Carol

Disliked: Cleanliness
Room was not clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jameson

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

4/10 Poor

Melvin

Traveled with family
Disliked: Property conditions & facilities
The property was fine. Problem: When I reserved this room either expedia or I got the wrong date for our stay. We arrived at Best Western on October 29th only to discover that the booking was for November 11th. I could do nothing but pay a 2nd time. I was astounded that the attendant was unable to do anything about it. So, I paid twice for one room. You will note that I took out insurance hoping to recue my loss. But the process for making a claim is not worth it. I chose to simple "eat" my losses. Disappointed -Melvin Lehman
Stayed 1 night in Nov 2025

8/10 Good

Angela

Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy

Stayed 1 night in Nov 2025

8/10 Good

Roger

Stayed 1 night in Nov 2025

10/10 Excellent

Lynette

Stayed 1 night in Nov 2025

10/10 Excellent

Travis

Stayed 2 nights in Oct 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Stayed 1 night in Oct 2025