Best Western Plus The Charles Hotel

3.0 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Reception
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
1425 South 5th Street, St. Charles, MO, 63301
  • Historic Main Street
    ‪9 min walk‬
  • Ameristar Casino St. Charles
    ‪10 min walk‬
  • St Charles Convention Center
    ‪11 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

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Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(52 reviews)
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.6 out of 10
Good
(4 reviews)
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(45 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

St. Charles

Best Western Plus The Charles Hotel is a short stroll from Ameristar Casino St. Charles and Historic Main Street. This 133-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Historic Main Street - 9 min walk - 0.5 miles
  • Ameristar Casino St. Charles - 10 min walk - 0.5 miles
  • St Charles Convention Center - 11 min walk - 0.6 miles
  • Hollywood Casino Amphitheatre - 4 min drive - 3.3 miles
  • Hollywood Casino - 7 min drive - 4.8 miles

Getting around

  • Kirkwood Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 11 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Amerisports Bar & Grill - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

Suburban hotel with free breakfast and a fitness center
At Best Western Plus The Charles Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

What's there to do around Best Western Plus The Charles Hotel?

This hotel is located in St. Charles, a short 10-minute walk from Ameristar Casino St. Charles and also 11 minutes on foot from Historic Main Street. You'll also find St Charles Convention Center and Lewis & Clark Boathouse and Nature Center less than a mile away.

How much does it cost to stay at Best Western Plus The Charles Hotel?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus The Charles Hotel on Jul 17, 2025 start from $104.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus The Charles Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Plus The Charles Hotel feature a casino at the property?

No, Best Western Plus The Charles Hotel doesn't have a casino.

Is there an indoor pool at Best Western Plus The Charles Hotel?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Best Western Plus The Charles Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Are there hot tubs at Best Western Plus The Charles Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus The Charles Hotel have a restaurant with a breakfast menu?

Yes, Best Western Plus The Charles Hotel serves free buffet breakfast at Dennys each morning.

Does Best Western Plus The Charles Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus The Charles Hotel for a fee of USD 25 per pet, per night.

Are there connecting rooms at Best Western Plus The Charles Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Plus The Charles Hotel?

The closest major airport to Best Western Plus The Charles Hotel is St. Louis Lambert Intl. Airport (STL), which is 7.9 mi away (11 minutes by car). Another top airport is St. Louis, MO (SUS-Spirit of St. Louis), which is located 17 mi away (21-minute drive).

Can I book a room with a balcony at Best Western Plus The Charles Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus The Charles Hotel.

Best Western Plus The Charles Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 446 out of 1011 reviews
Rating 8 - Good. 285 out of 1011 reviews
Rating 6 - Okay. 147 out of 1011 reviews
Rating 4 - Poor. 73 out of 1011 reviews
Rating 2 - Terrible. 60 out of 1011 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

TRUNG, KIRKWOOD

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2025

6/10 Okay

Jan

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I didn’t think the room looked as nice as the pictures on site. The remodeling detracted from the experience. People were painting and baseboards were off
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

howard

Business traveler
Disliked: Room comfort

Not very clean

Room wasn't very clean. Bed sheets looked dirty.
Stayed 1 night in Apr 2025

6/10 Okay

Norma

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We got there about 11pm and the desk clerk was kinda rude and the weed smell in the motel was awful
Stayed 2 nights in Apr 2025

2/10 Terrible

Duane, Farmington

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze, staff very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

brian

Stayed 1 night in Mar 2025

6/10 Okay

Krystal

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is going through a remodel so there is a bit of the mess but the staff did a wonderful job making our stay delightful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Liza, Herriman

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Apr 2025

10/10 Excellent

Martez

Stayed 1 night in Mar 2025

8/10 Good

Bobbi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly. Parking lot was dark and hard to maneuver.
Stayed 1 night in Feb 2025

8/10 Good

Lindsay

Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Meagan

Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were offered was nothing like what was listed in the pictures. Very old, mildew smell, stains on the carpet. Not impressed at all
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Traveled with family
Thank you for all that you do. You’ll have good attitude. The breakfast was great. The staff was great. The hotel was clean and when you come in, they give you a lot of information about the hotel or what you can do there. I love the fact that the prices are great there and you all do not ask for a deposit and just a card down that is wonderful. Me and my family didn’t have any money for real, but we only had enough to pay for the hotel but we didn’t have enough for a deposit and it was good to know that you all do not recommend a deposit we was affected by the tornado storm so we did not have any lights. Thank you so much.
Stayed 1 night in Mar 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Busy area
Stayed 1 night in Mar 2025

10/10 Excellent

Linda J.

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and they have a good breakfast with gluten free options We were also traveling with a small dog and the facility is pet friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

SHANTA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Experience!
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Service great bed and shower sucked

The service was really great when I checked in and the lobby looks really nice. Just like the pictures on the bed. Looks nothing like the beds on the pictures. You could still see the Springs. That's how thinned out and overused the mattresses. They look fluffy and soft on the pictures.But it was sunk in in the middle and not a bed.That I would like to spend a hundred and fifty dollars on just to sleep in.
Stayed 1 night in Feb 2025

10/10 Excellent

Trevion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well
Stayed 1 night in Feb 2025