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Best Western Plus The Charles Hotel

3.0 star property
Suburban hotel with free parking, near Ameristar Casino St. Charles

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Photo gallery for Best Western Plus The Charles Hotel

Lobby sitting area
Lobby sitting area
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1425 South 5th Street, St. Charles, MO, 63301
  • Place, St Charles Convention Center
    ‪8 min walk‬
  • Place, Ameristar Casino St. Charles
    ‪11 min walk‬
  • Place, Historic Main Street
    ‪12 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(67 reviews)
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(57 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 4

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About the neighborhood

St. Charles

Best Western Plus The Charles Hotel is a short stroll from Ameristar Casino St. Charles and St Charles Convention Center. This 133-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • St Charles Convention Center - 8 min walk - 0.5 miles
  • Ameristar Casino St. Charles - 11 min walk - 0.6 miles
  • Historic Main Street - 12 min walk - 0.7 miles
  • SSM Health St. Joseph Hospital - 20 min walk - 1.1 miles
  • Lindenwood University - 2 min drive - 1.8 miles

Getting around

  • Kirkwood Station - 23 min drive
  • St. Louis Lambert Intl. Airport (STL) - 12 min drive

Restaurants

  • ‪Star Club Lounge @ Ameristar Casino - ‬12 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬8 min walk

About this property

Best Western Plus The Charles Hotel

Suburban hotel with free parking, near Ameristar Casino St. Charles
At Best Western Plus The Charles Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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  • Breakfast included
  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

What's there to do around Best Western Plus The Charles Hotel?

This hotel is located in St. Charles, a short 12-minute walk from Ameristar Casino St. Charles and also 13 minutes on foot from St Charles Convention Center. You'll also find Historic Main Street and Lewis & Clark Boathouse and Nature Center less than a mile away.

How much does it cost to stay at Best Western Plus The Charles Hotel?

As of Jan 30, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus The Charles Hotel on Feb 4, 2026 start from $88.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus The Charles Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Plus The Charles Hotel feature a casino at the property?

No, Best Western Plus The Charles Hotel doesn't have a casino.

Is there an indoor pool at Best Western Plus The Charles Hotel?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Best Western Plus The Charles Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Does Best Western Plus The Charles Hotel have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Plus The Charles Hotel have a restaurant with a breakfast menu?

Yes, Best Western Plus The Charles Hotel serves free buffet breakfast at Dennys each morning.

Does Best Western Plus The Charles Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus The Charles Hotel for a fee of USD 25 per pet, per night.

Are there connecting rooms at Best Western Plus The Charles Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Plus The Charles Hotel?

The closest major airport to Best Western Plus The Charles Hotel is St. Louis Lambert Intl. Airport (STL), which is 8 mi away (12 minutes by car). Another top airport is St. Louis, MO (SUS-Spirit of St. Louis), which is located 17.1 mi away (24-minute drive).

Can I book a room with a balcony at Best Western Plus The Charles Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus The Charles Hotel.

Best Western Plus The Charles Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 457 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent, the room was clean, and it was a great place to stay for a very reasonable price. Will book again
Stayed 2 nights in Nov 2025

10/10 Excellent

Corinne

Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff, room and breakfast great
Stayed 1 night in Oct 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Prompt, Courteous check in. Long hours access to pool
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hallways smelled good, our room was very clean, the staff were kind and welcoming, the lobby coffee was exceptional, the breakfast area and offerings were wonderful, and the area around the hotel offered many conveniences! Absolutely no complaints about this stay! (We didn’t use the pool, so we can’t comment on that.)
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Very nice room and staff friendly and
Stayed 1 night in Oct 2025

10/10 Excellent

Renee

Stayed 1 night in Oct 2025

4/10 Poor

Claudia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Couples trip to concert

The room was damp, musty smell, like smoking in the room had occurred. Halls smelt like someone smoking in them. Entrance and parking lot in very poor shape. We did not eat breakfast, wine to look for banana and was not one. Apples and unripe oranges. Other food looked decent.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff we interfaced with were very friendly and helpful. Check in went smoothly and our room was clean and spacious. The free breakfast that was offered was probably the best we’ve ever had in any hotel we’ve ever stayed in. The food was excellent and the variety was perfect. We plan to stay at this best Western plus hotel each time we travel through St. Louis on our way to New York.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly
Stayed 1 night in Oct 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The rug in our room was disgusting…dirty, sticky, damp. The toilet was TOO low. The table was sticky in our room
Stayed 3 nights in Oct 2025

6/10 Okay

edward

Liked: Staff & service
Disliked: Property conditions & facilities

not staying there again.

shower dripped all night and would not turn on. so we took no shower. sad. but the faucet of shower dripped all night. so weird. bed was hard. clean but hard.
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice stay
Stayed 1 night in Oct 2025

6/10 Okay

C

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Meredith

Liked: Staff & service
The people were very kind and accommodating, but the area around the hotel wasn't very clean and there were limited amenities-Could just be growing pains but appreciated the ability to check in early!
Stayed 2 nights in Oct 2025

4/10 Poor

Kim

Disliked: Cleanliness, property conditions & facilities, room comfort

Rooms need remodeling!!!

Our room needs remodeling fast! Carpet has stretched and no longer fits the floor. The room smelled moldy and was very dark. Not inviting at all.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Clean, quiet and great breakfast. Great location for us too.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve never encountered this before but the only thing that was a bit of an issue for me was the amount of water in the toilet tank. It does not seem enough to flush the toilet just the one time. Quite often I had to flush two or three times (even for just the toilet paper) for a full emptying of the bowl.
Stayed 1 night in Oct 2025

6/10 Okay

Cynthia, Bolivar

Stayed 2 nights in Oct 2025

6/10 Okay

Thomas

Traveled with family
Nothing to special. One night breakfast was ok. Nothing amazing but all eatable. Room was clean but dated. Air conditioner was super loud in the room.
Stayed 1 night in Oct 2025

2/10 Terrible

Krista

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled moldy and musky.. everything felt wet. And the beds were old and hard.. ask to move rooms and was told they couldnt move us because we booked thru Hotels.com and they were allowed to change the room type... not happy at all!!
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Nice room. Great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for an amazing, quiet and relaxing stay! Stay awesome team!
Stayed 1 night in Oct 2025

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