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Shangri-La Shenzhen

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Shenzhen

Choose dates to view prices

Photo gallery for Shangri-La Shenzhen

Bar (on property)
Exterior
Gym
Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Luohu Commercial City
    ‪11 min walk‬
  • Place, Luohu Port
    ‪12 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 1 King Bed

  • Hill view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Twin Beds

Horizon Club, Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Hill view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(17 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Shenzhen

Located in Luohu within a mile (2 km) of Dongmen Pedestrian Street, Shangri-La Shenzhen is within a few miles (5 km) of other popular sights such as Huaqiangbei. This 522-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Shenzhen, and a short drive from Luohu Port and International Foreign Trade Center.

What's nearby

  • Luohu Commercial City - 11 min walk - 0.6 miles
  • Luohu Port - 12 min walk - 0.7 miles
  • The MixC Shopping Mall - 12 min walk - 0.7 miles
  • International Foreign Trade Center - 13 min walk - 0.7 miles
  • Dongmen Pedestrian Street - 17 min walk - 0.9 miles

Getting around

  • Luohu Station - 6 min walk
  • Shenzhen Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 54 min drive

Restaurants

  • ‪小桃源酒家 | Arcadia Restaurant - ‬11 min walk
  • ‪梨苑酒家 Lee Yuen Restaurant - ‬10 min walk
  • ‪金运来海鲜酒家 - ‬12 min walk
  • ‪合悦真牛潮汕牛肉火锅(大中华茂业天地店) - ‬6 min walk
  • ‪彩蝶轩 Choi Dip Hin Restaurant - ‬12 min walk

About this property

Shangri-La Shenzhen

Luxury hotel with 4 restaurants connected to a shopping center in Shenzhen
Shangri-La Shenzhen features a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for CNY 600 per vehicle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.

Similar properties

Lobby
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 770 reviews
$75 nightly
The price is $79
Feb 24 - Feb 25
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Is free cancellation available at Shangri-La Shenzhen?

Shangri-La Shenzhen provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Shenzhen?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on Feb 23, 2026 start from $72.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Shangri-La Shenzhen?

This hotel is situated in Luohu within a short 13-minute walk of Luohu Port and also 18 minutes on foot from Dongmen Pedestrian Street. You'll also find Luohu Commercial City and The MixC Shopping Mall less than a mile away.

Is parking available on site at Shangri-La Shenzhen?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Shangri-La Shenzhen?

There is a full-service spa available for guests to enjoy and services include massages.

Does Shangri-La Shenzhen feature a casino?

No, Shangri-La Shenzhen doesn't have a casino.

Will I find an indoor pool at Shangri-La Shenzhen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Shangri-La Shenzhen a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 4 restaurants.

Does Shangri-La Shenzhen have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Shangri-La Shenzhen feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Shenzhen has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Shenzhen allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Shenzhen.

Does Shangri-La Shenzhen have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Shangri-La Shenzhen?

The closest major airport to Shangri-La Shenzhen is Shenzhen Intl. Airport (SZX), which is 28.9 mi away (54 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 19 mi away.

Can I book a room with a balcony at Shangri-La Shenzhen?

No, you won't find guestrooms with balconies at Shangri-La Shenzhen.

Does Shangri-La Shenzhen have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Shangri-La Shenzhen.

Shangri-La Shenzhen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 471 out of 1005 reviews
Rating 8 - Good. 367 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

PO LUN ELVIS, Matawan

Friendly staff, room is clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Philip

Staff were very helpful and curti
Stayed 5 nights in Nov 2025

10/10 Excellent

NATTARIKANAN

Stayed 2 nights in Nov 2025

10/10 Excellent

Seyed Mohammad

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

10/10 Excellent

Kirk

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful especially the manager in the lobby Mr. Henry Wang. He suggested many place for us to visit and the good local restaurants for us to go eat.
Stayed 2 nights in Oct 2025

8/10 Good

Sandy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot to choose from.
Stayed 2 nights in Oct 2025

10/10 Excellent

Henry, Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Clean soave. Nice, polite and courteous staff.
Stayed 6 nights in Oct 2025

8/10 Good

Herbert

Traveled with group
Liked: Cleanliness, staff & service
The front desk was just okay. The clerk at the coffee was lousy. Didn't really want to serve coffee. How ever the floor manager "Henry Wang" at the front lobby was beyond outstanding.
Stayed 2 nights in Oct 2025

4/10 Poor

WJ

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very old, still using shower curtains
Stayed 1 night in Oct 2025

8/10 Good

Wendy

Traveled with partner
Room - end of the corridor
Stayed 1 night in Oct 2025

10/10 Excellent

Rama

Stayed 2 nights in Oct 2025

10/10 Excellent

Henry, Vancouver

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Henry, Vancouver

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyting pretty good. Building is abit old
Stayed 3 nights in Oct 2025

10/10 Excellent

Lai Ming

Stayed 2 nights in Oct 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clwana nd spacious. Staff more than happy to help
Stayed 1 night in Oct 2025

10/10 Excellent

zahir

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff great
Stayed 2 nights in Oct 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was good! Location was close to amenities. Convenient!
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth Wai Lum

Stayed 1 night in Oct 2025

8/10 Good

kim gek

Traveled with partner
Liked: Cleanliness, amenities
The bed was super comfortable for someone who suffers from back pain. I appreciate that. The rest is what we expect of Shangri La.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yung Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Most likely the first 5-star hotel in Shenzhen, Shangri-La has witnessed enormous changes in the neighbour over the past 30 years. But the hotel itself hasn’t changed much, still maintaining its standing as the 5-star hotel in the heart of the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Lee

Stayed 1 night in Oct 2025

8/10 Good

CHI KWONG

Stayed 1 night in Oct 2025

8/10 Good

IRENE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the hotel is very convenient to everything. The restaurant is good too. We stay there three more time.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good solid choice walking distance to HK border w/HK MTR and one of several HSR stations in Shenzhen. Both the brand and the property a bit tired after so many decades. 30 years ago it felt special to walk into a Shang. Now not so much but still fine. There is a 7-11 and ~5 low cost pretty good restaurants 100 feet away.
Stayed 1 night in Oct 2025

10/10 Excellent

Shamila Christina, sheung wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay 1st and returned for additional days. Convenient located near hong Kong border crossing
Stayed 1 night in Oct 2025

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