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Shangri-La Shenzhen

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Photo gallery for Shangri-La Shenzhen

A spacious lobby with a grand staircase, multiple seating areas, and a large, ornate carpet.
A dining area with a panoramic mountain view, a modern chandelier, and a patterned carpet.
A modern hotel with a prominent tower, a spacious lobby, and a well-lit parking area.
A modern bar area with a curved counter, seating with red and white chairs, and large windows with city views.
A modern gym with treadmills, weight machines, and dumbbells.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Luohu Commercial City
    ‪12 min walk‬
  • Place, Luohu Port
    ‪14 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪19 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of the countryside.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of a city and mountains.

Deluxe Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club, Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.

Horizon Club, Room, 1 King Bed

  • Hill view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a television, and a large window offering a city view.

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Hill view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a desk, chair, bed, and a large window offering a view of greenery and buildings.

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a sofa, a small table, and a lamp.

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(20 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a desk, a TV, and a view of mountains.

Executive Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 2 Twin Beds

A modern hotel room with a large window offering a mountain view, a flat-screen TV, a sofa, a coffee table, and a dining table.

Executive Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

DOUBLE CLUB

  • Sleeps 4
  • Free WiFi

View all photos for Horizon Club Room - 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon Club Room - 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for DOUBLE DELUXE

Minibar, in-room safe, desk, laptop workspace

DOUBLE DELUXE

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Shenzhen

Located in Luohu within a mile (2 km) of Dongmen Pedestrian Street, Shangri-La Shenzhen is within a few miles (5 km) of other popular sights such as Huaqiangbei. This 522-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Shenzhen, and a short drive from Luohu Port and Shenzhen Convention and Exhibition Center.

What's nearby

  • Luohu Commercial City - 12 min walk - 0.7 miles
  • Luohu Port - 14 min walk - 0.7 miles
  • The MixC Shopping Mall - 17 min walk - 0.9 miles
  • International Foreign Trade Center - 17 min walk - 0.9 miles
  • Dongmen Pedestrian Street - 19 min walk - 1.0 mile

Getting around

  • Luohu Station - 6 min walk
  • Shenzhen Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 54 min drive

Restaurants

  • ‪合悦真牛潮汕牛肉火锅(大中华茂业天地店) - ‬6 min walk
  • ‪彩蝶轩 Choi Dip Hin Restaurant - ‬12 min walk
  • ‪山水时尚酒店 Shanshui Trends Hotel - ‬6 min walk
  • ‪鱼家王·脆肉鲩火锅(罗湖大中华店) - ‬6 min walk
  • ‪Xianhou Barbecue - ‬4 min walk

About this property

Shangri-La Shenzhen

Shangri-La Shenzhen features a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for CNY 600 per vehicle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.

Similar properties

Outdoor pool, sun loungers
Grand Hyatt Shenzhen
Luohu
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 630 reviews
$139 nightly
The price is $150
Aug 16 - Aug 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Is free cancellation available at Shangri-La Shenzhen?

Shangri-La Shenzhen provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Shenzhen?

As of Aug 11, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on Aug 30, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Shangri-La Shenzhen?

This hotel is situated in Luohu within a short 13-minute walk of Luohu Port and also 18 minutes on foot from Dongmen Pedestrian Street. You'll also find Luohu Commercial City and The MixC Shopping Mall less than a mile away.

Will I be able to park at Shangri-La Shenzhen?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Shangri-La Shenzhen?

There is a full-service spa available for guests to enjoy and services include massages.

Does Shangri-La Shenzhen have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 4 restaurants, and a poolside bar at this hotel.

Does Shangri-La Shenzhen feature a casino?

No, Shangri-La Shenzhen doesn't have a casino.

Will I find an indoor pool at Shangri-La Shenzhen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Shangri-La Shenzhen good for couples?

There are plenty of amenities for couples at this hotel, including 4 restaurants, an outdoor pool, and a poolside bar.

Are there hot tubs at Shangri-La Shenzhen?

No, but guests can enjoy a steam room at this hotel.

Does Shangri-La Shenzhen feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Shenzhen has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Shenzhen allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Shenzhen.

Are there connecting rooms at Shangri-La Shenzhen?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Shangri-La Shenzhen?

The closest major airport to Shangri-La Shenzhen is Shenzhen Intl. Airport (SZX), which is 28.9 mi away (54 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 19 mi away.

Can I book a room with a balcony at Shangri-La Shenzhen?

No, there aren't any guestrooms with balconies at Shangri-La Shenzhen.

Does Shangri-La Shenzhen have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Shangri-La Shenzhen.

Shangri-La Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1012 reviews
Rating 8 - Good. 348 out of 1012 reviews
Rating 6 - Okay. 87 out of 1012 reviews
Rating 4 - Poor. 33 out of 1012 reviews
Rating 2 - Terrible. 32 out of 1012 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Wai-Keung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are helpful, great location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Luiz Carlos

Liked: Cleanliness, staff & service, amenities
Very nice hotel
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

loni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the border. Staff are friendly and polite. Very clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Fancy

Liked: Cleanliness, staff & service, amenities
Huge clean room, friendly and accommodative Staff, close to restaurants and shopping
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Alnoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Renard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay at Shangrila hotels, and especially at the Louhu location. Enjoyed the Horizon Club upgrade - well worth the price out opinion.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY good
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Kwai Sum

Liked: Cleanliness, staff & service, property conditions & facilities
Good service with free upgrade, extra bottles of water and slippers
Stayed 1 night in May 2026
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Clean room and helpful staffs
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities
I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gary or Kimmie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, patient, and helpful in directions
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Excellent place to stay. We had a suite and the amenities are fabulous, free breakfast as well as lounge access that had wonderful food. Room was very clean, staff very nice.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

douglas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel rooms are very dated...also needs to be cleaned
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideally located in the Lo Wu district of Shenzhen, public transport is within walking distance. The train station to Gaungzhou is literally across the road. There are many shopping areas nearby and you are also spoilt for choice when it comes to restaurants too. The hotel is dated but still offers great value. The staff were very helpful and informative. I would have no hesitation recommending this establishment.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

WAI LING

Liked: Staff & service, room comfort
Good location , room clean, all the staff shows their hospitality and professional.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Li Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Shops nearby , walking distance to Luohu shopping complex
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Aleicia

Liked: Cleanliness, staff & service, amenities
Clean room, very convenient location, staff friendly.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Andrew On Tat

Liked: Cleanliness, staff & service, amenities
Good attentive service, room showed aging, but clean, justified by location & price!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

teck hong

Liked: Cleanliness, staff & service, amenities
good hotel, good location, good ambience, clean quiet, functional.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this hotel. Wish there’s a pedestrian crossing with escalators to reach hotel from the railway & metro stations. The street in front of hotel is always busy & chaotic. Pedestrian walk in front of hotel is broken, busy & not even. Very convenient walk from back of hotel to restaurants & shops. Staff was friendly; room is clean & smells fresh. We had a room high enough to see the big square leading to metro & rail station. We enjoyed the stay.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Sazali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is near to the train and metro station.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, location
Stayed 2 nights in Nov 2025