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Shangri-La Shenzhen

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Shenzhen

Choose dates to view prices

Photo gallery for Shangri-La Shenzhen

Enjoy meals in this stylish dining area with a round table and comfortable seating, surrounded by breathtaking mountain views.
Experience the grandeur of our lobby, featuring a stunning chandelier, elegant reception area, and beautiful wall decorations.
Relax in comfort with sofas, armchairs, and a TV, surrounded by a book collection and scenic views.
Located in Shenzhen, the hotel features a prominent cylindrical tower and flat base.
Exterior

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Luohu Port
    ‪9 min walk‬
  • Dongmen Pedestrian Street
    ‪19 min walk‬
  • Huaqiangbei
    ‪2 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

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Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 320 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds

  • 646 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 1 King Bed

  • 320 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Twin Beds

Horizon Club, Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 2 Twin Beds

  • 320 sq ft
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(11 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Shenzhen

Located in Luohu within a mile (2 km) of Dongmen Pedestrian Street, Shangri-La Shenzhen is within a few miles (5 km) of other popular sights such as Huaqiangbei. This 522-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Shenzhen, and a short drive from Luohu Port and Shenzhen Convention and Exhibition Center.

What's nearby

  • Luohu Commercial City - 5 min walk - 0.3 miles
  • The MixC Shopping Mall - 8 min walk - 0.5 miles
  • Luohu Port - 9 min walk - 0.5 miles
  • Dongmen Pedestrian Street - 19 min walk - 1.0 mile
  • Huaqiangbei - 2 min drive - 1.7 miles

Getting around

  • Shenzhen Station - 12 min walk
  • Guomao Station - 15 min walk
  • Shenzhen Intl. Airport (SZX) - 41 min drive

Restaurants

  • ‪麥當勞 - ‬14 min walk
  • ‪大良毋米粥 - ‬1 min drive
  • ‪利苑酒家 - ‬18 min walk
  • ‪意合园 - ‬4 min walk
  • ‪顶楼 - ‬4 min walk

About this property

Shangri-La Shenzhen

Luxury hotel with 4 restaurants connected to a shopping center in Shenzhen
Shangri-La Shenzhen features a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for CNY 600 per vehicle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.

Languages

Chinese (Mandarin), English

Similar properties

Experience the unique curved design and expansive views from the hotel's multiple balconies.

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 743 reviews
$78 nightly
The price is $83
Aug 3 - Aug 4
Total includes taxes and fees
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Is free cancellation available at Shangri-La Shenzhen?

Shangri-La Shenzhen provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Shenzhen?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on Aug 7, 2025 start from $79.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Shangri-La Shenzhen?

This hotel is situated in Luohu within a short 12-minute walk of Luohu Port and also 8 minutes on foot from The MixC Shopping Mall. You'll also find Dongmen Pedestrian Street and Huaqiangbei within a short drive.

Is there parking available at Shangri-La Shenzhen?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Shangri-La Shenzhen?

There is a full-service spa available for guests to enjoy and services include massages.

Does Shangri-La Shenzhen feature a casino?

No, Shangri-La Shenzhen doesn't have a casino.

Will I find an indoor pool at Shangri-La Shenzhen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Shangri-La Shenzhen?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 4 restaurants.

Are there hot tubs at Shangri-La Shenzhen?

No, but this hotel does have a steam room.

Does Shangri-La Shenzhen feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Shenzhen has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Shenzhen allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Shenzhen.

Are there connecting rooms at Shangri-La Shenzhen?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Shangri-La Shenzhen?

The closest major airport to Shangri-La Shenzhen is Shenzhen Intl. Airport (SZX), which is 25.1 mi away (41 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 18.9 mi away.

Are there rooms with balconies that I can book at Shangri-La Shenzhen?

No, there aren't any guestrooms with balconies at Shangri-La Shenzhen.

Does Shangri-La Shenzhen have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Shangri-La Shenzhen.

Shangri-La Shenzhen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 422 out of 1009 reviews
Rating 8 - Good. 394 out of 1009 reviews
Rating 6 - Okay. 111 out of 1009 reviews
Rating 4 - Poor. 49 out of 1009 reviews
Rating 2 - Terrible. 33 out of 1009 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

KAH WEE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service.
Stayed 1 night in Apr 2025

10/10 Excellent

Ely

Stayed 1 night in Apr 2025

10/10 Excellent

Shirley

Stayed 7 nights in Apr 2025

8/10 Good

TAI KWAN

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

MAURICE

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
check in was hell
Stayed 1 night in Apr 2025

10/10 Excellent

KAH WEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with clean rooms. Lobby and rooms are a bit old but of good quality and service. Breakfast is great and best rate if you prepaid the day before if not included in the room. Near LouHu train station which connects well to other parts of China. Nice dim sum restaurants and other food choices at the train station which is a 5 mins walk from hotel thru the tunnel in front. All main attractions in SZ is nearby by train or taxi all within 30 mins of travel. Recommend for first timer to SZ.
Stayed 2 nights in Apr 2025

2/10 Terrible

Icy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is 33 years old and it needs serious renovation. It doesn’t meet a 5 star rating. I was very disappointed.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not a 10

Its well located and highly convenient, on the other side for a Shangri-la the staff should be more helpful, example when I arrive to the hotel no one help me to unload the luggage from my taxi, those small things make a huge difference.
Stayed 1 night in Mar 2025

2/10 Terrible

olasumbo

Stayed 1 night in Apr 2025

2/10 Terrible

RASHID

Stayed 1 night in Apr 2025

8/10 Good

Nadine

Business traveler
Needs a refurb
Stayed 1 night in Apr 2025

8/10 Good

Michael

Stayed 1 night in Apr 2025

8/10 Good

Anny

Stayed 1 night in Feb 2025

2/10 Terrible

Anny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mukesh, Surrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Luoho Hong Kong Crossing.
Stayed 1 night in Apr 2025

10/10 Excellent

Phoebebe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Chin Sung

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient with food and convenient and subway station is just next to the hotel
Stayed 6 nights in Mar 2025

8/10 Good

Coanh

Traveled with family
Liked: Staff & service

Great location, room can do with a update

We had a wonderful family trip of four, for 4 nights in Shenzhen, and the Shangri-La was the perfect choice for our stay. Its close proximity to the Hong Kong transit Louhu border made it convenient for our two planned day trips into Hong Kong for sightseeing. However, the hotel room could use some upgrades, as certain features, such as the carpets, safe, and electrical connectivity, felt a bit dated. Overall, we enjoyed our stay, thanks in large part to the friendly and helpful staff. A special shout-out to Bill, who always greeted us with a warm smile each morning at the lobby/front door. He provided excellent recommendations and genuinely seemed to enjoy his work, which added to our positive experience. We would definitely consider staying here again for a short trip, as the location is incredibly convenient. Thank you!
Stayed 4 nights in Mar 2025

4/10 Poor

Susan

Traveled with family
Disliked: Property conditions & facilities
The pictures that are posted are probably when they first opened. The rooms are so small and outdated. I wanted to stay at a nice hotel and this wasn’t it. I had stayed in more luxury hotels that are not name brand that was better than this hotel. Would not recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

King Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Less than 10min walk from train station. Hotel although slightly dated is still excellent . Definitely value for money for a 5 star Shangri-la hotel.
Stayed 3 nights in Mar 2025

8/10 Good

WAIKIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

WAIKIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a long histoty in Shenzhen and was the best at it's time. But neighborhood area is a little not up to the trend, t il has some old fashion business and
Stayed 1 night in Mar 2025

2/10 Terrible

JOSEPH, orem

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had constructions going on and didn’t alert me to it. Not only but that gave me a room right below where the work was done. So for 4 days, it was constant banging and hammering nonstop. Cleaners kept knocking on my door despite the DND sign. They give you 2 small bottles of water and expect tips for more bottles every single day. The staff don’t speak English which tough for even room service orders or asking for simple amenities. Overall, it really a let down.

4/10 Poor

Julie

Traveled with family
Disliked: Cleanliness
It was a bit of a shock because when you walk into the hotel it’s all renovated clean beautiful big and fancy looking. It’s modern. However, when you walk in your room… it’s not as modern. The floor is all made of rug so it’s very dusty! The bathroom wasn’t that clean, it had some rust near the sink area … I usually feel like hotel with a shower-bath is less modern. Overall it was ok for the price paid. The location was good, it was walkable distance to a shopping and dining areas!
Stayed 2 nights in Feb 2025

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