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Comfort Inn Shelby

2.5 star property

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Photo gallery for Comfort Inn Shelby

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Coffee service
Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
2012 E Marion St, Shelby, NC, 28150
  • Place, Moss Lake
    ‪3 min drive‬
  • Place, Don Gibson Theater
    ‪6 min drive‬
  • Place, Cleveland County Arts Council
    ‪6 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard King Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard King Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Shelby

Comfort Inn Shelby is located 1.8 mi (2.9 km) from Moss Lake and within a 10-minute drive of Don Gibson Theater. This 76-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Moss Lake - 3 min drive - 1.9 miles
  • Don Gibson Theater - 6 min drive - 4.6 miles
  • Cleveland County Arts Council - 6 min drive - 4.8 miles
  • Cleveland County Historical Museum - 7 min drive - 5.0 miles
  • Shelby City Park - 7 min drive - 6.3 miles

Getting around

  • Gastonia Station - 24 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 42 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪Ingles Markets - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬2 min drive
  • ‪7-Eleven - ‬2 min drive

About this property

Comfort Inn Shelby

Guests of Comfort Inn Shelby enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a microwave in a common area, a computer station, and express check-out.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.

Similar properties

Lobby
Country Inn & Suites by Radisson, Shelby, NC
Shelby
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 962 reviews
$102 nightly
The price is $114
May 31 - Jun 1
Total with taxes and fees
Country Inn & Suites by Radisson, Shelby, NC

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Frequently asked questions

Is a free cancellation option available at Comfort Inn Shelby?

Comfort Inn Shelby provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn Shelby?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Shelby on May 31, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Comfort Inn Shelby?

This hotel is located in Shelby, close to Moss Lake, Cleveland County Arts Council, and Shelby City Park. You'll also find Don Gibson Theater and Cleveland County Historical Museum within a short drive.

Will I be able to park at Comfort Inn Shelby?

Yes, self parking is offered for free at the hotel. An electric car charging station, free RV/bus/truck parking, and wheelchair-accessible van parking are also available.

Does Comfort Inn Shelby feature a casino?

No, Comfort Inn Shelby doesn't have a casino.

Will I find an indoor pool at Comfort Inn Shelby?

No, there is no indoor pool at this hotel.

Is Comfort Inn Shelby good for couples?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and a pillow menu as well as a free daily breakfast.

Does Comfort Inn Shelby have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn Shelby have a restaurant with a breakfast menu?

Comfort Inn Shelby offers free continental breakfast each morning though there is no restaurant.

Will Comfort Inn Shelby allow pets to stay for free?

No, pets aren't allowed at Comfort Inn Shelby though service animals are welcome.

Does Comfort Inn Shelby have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at Comfort Inn Shelby?

No, there aren't any guestrooms with balconies at Comfort Inn Shelby.

Comfort Inn Shelby Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 334 out of 690 reviews
Rating 8 - Good. 222 out of 690 reviews
Rating 6 - Okay. 73 out of 690 reviews
Rating 4 - Poor. 27 out of 690 reviews
Rating 2 - Terrible. 34 out of 690 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronald

Stayed 2 nights in Jan 2026

4/10 Poor

Yasmine

Liked: Staff & service
Disliked: Amenities
Renovations going on, which was not stated anywhere on the website. No elevator. No blow dryer. Carpets in the halls are disgusting as well; the only good thing were the front desk agents.
Stayed 4 nights in Jan 2026

6/10 Okay

Cindy

The room was not great. The staff was friendly.
Stayed 2 nights in Nov 2025

6/10 Okay

Eugenia

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water and tub drainage issues other than that our stay was ok.
Stayed 1 night in Jan 2026

6/10 Okay

Eugenia

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Although they are renovating the reason for the 3 star is bc there was no hot water for a shower and the tub had a drainage problem. Other than that the stay was okay.
Stayed 1 night in Jan 2026

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel under renovation but definitely still needs to be cleaned at some point.
Stayed 1 night in Dec 2025

6/10 Okay

Tabatha

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
All of the glooring was torn up in the hallways and things were mess. It did not mention this on the website
Stayed 1 night in Jan 2026

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator didn’t work. The place was falling apart and there were a lot of gross smells coming from various areas.
Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Stayed 1 night in Nov 2025

10/10 Excellent

Latrell

Stayed 1 night in Nov 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities
Rooms and staff
Stayed 2 nights in Nov 2025

8/10 Good

john

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Hotel really needs to be remodeled mold in bathroom around shower room was clean with the exception of no towels when I checked in not a big deal definitely needs a total remodel
Stayed 3 nights in Nov 2025

4/10 Poor

Marlene, Bel Air

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We sent a message through Expedia that we needed to check in by 1:30 pm because we needed to get dressed for a 3 pm wedding. At first they told us it was impossible and after a few minutes of persuading that we could wait till they got one room cleaned she worked it out.
Stayed 1 night in Nov 2025

10/10 Excellent

Clyde B.

Stayed 1 night in Nov 2025

10/10 Excellent

Taylor

Stayed 2 nights in Oct 2025

10/10 Excellent

Raymond

Liked: Cleanliness
Fresh and hot
Stayed 2 nights in Nov 2025

2/10 Terrible

ROBERT, Fresno

Disliked: Cleanliness, property conditions & facilities
👎
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Staff & service
Breakfast was normal eggs, sausage, waffles and fruit. Coffee was ok. Floor in room was very dirty. Don’t walk barefoot.
Stayed 1 night in Oct 2025

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Stayed 1 night in Oct 2025

8/10 Good

Camden

Stayed 2 nights in Oct 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, not stellar, but clean.
Stayed 2 nights in Oct 2025

6/10 Okay

Carltia

Traveled with family
Liked: Staff & service
Staff was amazing. Very friendly, professional and polite!
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close to Kings Mountain park
Stayed 2 nights in Oct 2025

10/10 Excellent

david, west columbia

Stayed 1 night in Oct 2025

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