See all properties

City Hotel Shanghai

3.5 star property

Choose dates to view prices

Photo gallery for City Hotel Shanghai

Indoor pool
Gym
3 restaurants; breakfast, lunch, and dinner served
Property entrance
Executive Suite | Minibar, in-room safe, desk, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No.5-7 Shaanxi Rd(S)., 5-7, Shanghai, PVG, 200020
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, Shanghai Exhibition Center
    ‪6 min walk‬
  • Place, Huai Hai Road Shopping District
    ‪9 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪60 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

You may also like

Ad
Lobby

Hotel Shanghai Hongqiao - Handwritten Collection

Changning
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 388 reviews
$59 nightly
The price is $64
Jun 15 - Jun 16
Total with taxes and fees
Hotel Shanghai Hongqiao - Handwritten Collection

About the neighborhood

Shanghai

Located in Huangpu, City Hotel Shanghai is within a mile (2 km) of popular sights such as West Nanjing Road and Jing'an Temple. This 272-room, 3.5-star hotel welcomes guests with 3 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Former French Concession - 1 min walk - 0.0 miles
  • Shanghai Exhibition Center - 6 min walk - 0.3 miles
  • Huai Hai Road Shopping District - 9 min walk - 0.5 miles
  • West Nanjing Road - 13 min walk - 0.7 miles
  • Jing'an Temple - 20 min walk - 1.1 miles

Getting around

  • Middle Huaihai Road Station - 4 min walk
  • Shanghai South Railway Station - 11 min drive
  • Hongqiao International Airport (SHA) - 35 min drive

Restaurants

  • ‪滴水洞 | Di Shui Dong - ‬2 min walk
  • ‪Rose Café - ‬2 min walk
  • ‪pho vie thin - ‬3 min walk
  • ‪Bi Feng Tang 避风塘 - ‬1 min walk
  • ‪Zingerhouse Craft Beer 筝歌啤酒屋 - ‬2 min walk

About this property

City Hotel Shanghai

At City Hotel Shanghai, guests enjoy a full-service spa, an indoor pool, and a gym. For transportation, you can make use of a shuttle from the airport to the hotel (available 24 hours) for CNY 600 per person, as well as limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, coffee makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Similar properties

Lobby
Jin Jiang Tower
Downtown Shanghai
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 957 reviews
$90 nightly
The price is $97
Jun 18 - Jun 19
Total with taxes and fees
Jin Jiang Tower

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 80 for adults and CNY 80 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • City Restaurant
  • Misato
  • Pinnacle Peak Steak House

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 26 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 300 per day (for stays between 1 January - 31 December)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 80 for adults and CNY 80 for children
  • Airport shuttle fee: CNY 600 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

City Hotel Shanghai
City Shanghai
Shanghai City Hotel
City Hotel Shanghai Hotel
City Hotel Shanghai Shanghai
City Hotel Shanghai Hotel Shanghai

Frequently asked questions

Is a free cancellation option available at City Hotel Shanghai?

City Hotel Shanghai offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do near City Hotel Shanghai?

This hotel is situated in Huangpu within a short 16-minute walk of West Nanjing Road and also 20 minutes on foot from People's Square. You'll also find The Bund and Shanghai Centre within a short drive.

Is there parking available at City Hotel Shanghai?

No, this hotel doesn't offer parking.

Is there a spa available at City Hotel Shanghai?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does City Hotel Shanghai include a casino?

No, City Hotel Shanghai doesn't have a casino.

Will I find an indoor pool at City Hotel Shanghai?

Yes, this hotel has an indoor pool.

Is City Hotel Shanghai a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 3 restaurants and an indoor pool.

Are there hot tubs at City Hotel Shanghai?

No, but this hotel does have a steam room.

Does City Hotel Shanghai have a restaurant with a breakfast menu?

Yes, City Hotel Shanghai has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will City Hotel Shanghai allow pets to stay for free?

No, pets aren't allowed at City Hotel Shanghai.

Are there connecting rooms at City Hotel Shanghai?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from City Hotel Shanghai?

The closest major airport to City Hotel Shanghai is Hongqiao International Airport (SHA), which is 10.7 mi away (35 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is around 21.2 mi away.

Are there rooms with balconies at City Hotel Shanghai?

No, you won't find guestrooms with balconies at City Hotel Shanghai.

Does City Hotel Shanghai have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at City Hotel Shanghai.

City Hotel Shanghai Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 149 out of 844 reviews
Rating 8 - Good. 406 out of 844 reviews
Rating 6 - Okay. 214 out of 844 reviews
Rating 4 - Poor. 52 out of 844 reviews
Rating 2 - Terrible. 23 out of 844 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fenghua

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, cozy stays.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sang Jae

Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service

Bot suitable for international guest

The stay was alright but I would not recommend it for international users due to the lack of ability to speak in English, at reception, via call and irresponsive via Hotels.com chat.
Stayed 2 nights in May 2025

8/10 Good

Skyler

Traveled with group
Liked: Cleanliness, staff & service, amenities
solid hotel, but gym facilities were under renovation without notification to customers that it was unavailable
Stayed 4 nights in Jan 2025

10/10 Excellent

SHENG-MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A super fancy hotel in 90 era, all excellent staff

So I booked for a classic room (lowest) but got upgraded to executed because the gym was underconstruction. The upgraded room was on 22nd floor and it was updated and clean, not huge but I was by myself and king size bed was more than enough. The staff are all super friendly and helpful, and they are all super eager to help whenever I have some questions. My breakfast experience however could have been improved as both of my day there consisted of some loud arguments either between staff and staff or staff and customers while we were eating. Now I supposed I went during a low season so it might seem casual but I would like my breakfast to have less commotion and so was another guest there
Stayed 2 nights in Jan 2025

10/10 Excellent

ken

Stayed 1 night in Dec 2024

8/10 Good

Qin

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience and view
Stayed 1 night in Jul 2024

10/10 Excellent

Martin Joseph Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For one night for sorting some family issues in Shanghai, it was okay. I did not like the distance from the nearest metro stop though.
Stayed 1 night in May 2021

2/10 Terrible

Laura

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful, won’t return.

Room smelled like smoke. Had to pay extra to use the swimming pool that’s advertised as part of the hotel which I think is outrageous to be frank. Bed was rock hard. Just not a nice hotel at all compared to others in Shanghai for the same price.
Stayed 1 night in Sep 2020

10/10 Excellent

LIMING

Stayed 4 nights in Dec 2019

8/10 Good

Yap, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location & friendly staff.
Stayed 2 nights in Nov 2019

6/10 Okay

Amitabh

Business traveler
Liked: Cleanliness
Stayed 2 nights in Nov 2019

8/10 Good

Lin, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access, good price, friendly staff.
Stayed 13 nights in Oct 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price and good service

Very well located
Stayed 4 nights in Apr 2019

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service and price

Very well located
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I originally booked this Hotel through Expedia as it ticked most of the boxes; free breakfast with room rate, swimming pool, fitness centre, and for the affordable room rate, not far from Metro stations: South Shaanxi Road (10 minutes) Huaihai Middle Road (7 mins) and Nanjing West Road (12 minutes) Pros: Nice location in a nice district of Shanghai with fashion shops, cafes, restaurants and craft beer bars plentiful. At least 3 metro stations on different lines in walking distance. Strong, Hot shower. Cons: Very disappointing buffet breakfast, not many choices, terrible coffee. If you want a real freshly ground espresso it's an extra 40 RMB! The beds are your typical Chinese rock-hard standard and do not cater for the feeble Western spine. Especially if you have chiropractic problems and not a side-sleeper. Something that the Hotel do not advertise is that if you want to use the pool and fitness center, they are not included in the standard room rate! it's actually 100 RMB extra to use the pool and fitness centre per use! They encourage you to upgrade to a deluxe room for 100 RMB extra per day for unlimited use if the pool and fitness center. Swimming caps in the pool are also mandatory! if you haven't brought your own, they will happily supply you one for an extra 100 RMB! Furnishing, cupboards, shelving and carpet in room is all dated and in dire need of renovation. I could go on, but when you only have a 1500 character limit!?
Stayed 11 nights in May 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 11 nights in May 2019

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hygiene condition and cleaning is not thorough. Used tissues were found under the quilt on the bed at return to room at night.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I like everything else except inside the furniture and the base room area because the furniture are poor and the base tub water can’t go through it at same time.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and walkable distance to metro station. Price is reasonable as compared to similar hotels in city centre.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to stay in this hotel everytime I come to Shanghai for business reason. Price is reasonable though the hotel is located in the city centre. Metro is within walkable distance.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to us embassy, clean and tidy, professional service.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the property.It is very convenient for me visit my friends and family.
Stayed 9 nights in Jan 2019