Hotels in Schuyler

"We were locked out of our room from 11:30pm-12:45am because the batteries died on the door keypad and there was no one on site to help us. I called the provided customer service number, and they were unable to get in touch with a manager or maintenance tech for over an hour. They offered us $15 in compensation, which is absolutely ridiculous and not at all reflective of the inconvenience, nor does it show that management values us at all as customers. We also talked to another hotel guest in the elevator who had the same issue with his door keypad earlier in the day, so unfortunately this was not an isolated incident. Additionally, our hotel room was not very clean - dirty tiles and grout in our bathroom, and the coffee maker was too dirty to use. Our friends staying in a different room had a balcony with a door that did not lock or latch, and their heat could not keep up. Overall we were very disappointed, we will not be returning, and we would definitely not recommend this hotel to anyone."

"The room was clean and beautiful The staff was amazing Barry in the Valet parking area was so helpful Sean at the Front Desk was always friendly and courteous Tim who I think usually works at the coffee bar , but he was working at the bar on 2nd floor on 2/6 was so friendly and very helpful when I left the motel , helped me use the ticket to exit the parking deck and how to find the elevator to deck"

"Nice room and good breakfast"