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Queen's Hotel Chitose

3.0 star property

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Photo gallery for Queen's Hotel Chitose

A modern hotel lobby with marble flooring, a glass elevator, and a reception desk.
A traditional Japanese-style room with tatami flooring, low wooden tables, and a view of the city through large windows.
A tall hotel building with "Queen's Hotel" signage at the top.
Dining
A reception area with a counter, a wall-mounted sign, and a door.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
5-6-1, Saiwai-cho, Chitose, Hokkaido, 066-0063
  • Place, Aoba Park
    ‪11 min walk‬
  • Place, Chitose Salmon Aquarium
    ‪16 min walk‬
  • Place, Chitose Inter Golf Club
    ‪4 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪11 min drive‬

Room options

View all photos for Twin Room for 2 people, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room for 2 people, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room, Smoking

A hotel room with a bed, a desk with a chair, a television, and a door leading to another room.

Single Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a door leading to another room.

Single Room, Non Smoking

9.6 out of 10
Exceptional
(28 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Small Double Room for Double Occupancy, Non-Smoking

A hotel room with a bed, a desk with a chair, a television, and a door leading to another room.

Small Double Room for Double Occupancy, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Small Double Room for Double Occupancy, Smoking

A hotel room with a bed, a desk with a chair, a television, and a door leading to another room.

Small Double Room for Double Occupancy, Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Double Room for 2 people, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Double Room for 2 people, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Queen Double Room for 2 people , Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Queen Double Room for 2 people , Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room for 2 people, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room for 2 people, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Chitose

Within a short walk of Aoba Park, Queen's Hotel Chitose is within a mile (2 km) of Chitose Salmon Aquarium. This 153-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Aoba Park - 11 min walk - 0.6 miles
  • Chitose Salmon Aquarium - 16 min walk - 0.9 miles
  • Chitose Inter Golf Club - 4 min drive - 1.7 miles
  • Lake Shikotsu - 25 min drive - 19.6 miles
  • Odori Park - 58 min drive - 30.2 miles

Getting around

  • Osatsu Station - 4 min drive
  • Chitose Station - 7 min walk
  • New Chitose Intl. Airport (CTS) - 11 min drive

Restaurants

  • ‪海老天 - ‬2 min walk
  • ‪サイゼリヤ - ‬5 min walk
  • ‪もりもと千歳本店 - ‬5 min walk
  • ‪餃子の王将 - ‬6 min walk
  • ‪丸亀製麺 - ‬5 min walk

About this property

Queen's Hotel Chitose

At Queen's Hotel Chitose, guests have access to a sauna, free WiFi in public areas, and free newspapers. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include laundry facilities, a vending machine, and a water dispenser.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Electric kettles, phones, and desks are also standard.
Recreational amenities at the hotel include a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children
  • A restaurant

Restaurants on site

  • Kitchen Gorilla

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 1100 for adults and JPY 1100 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Queen's Chitose
Queen's
Queen's Hotel Chitose Hotel
Queen's Hotel Chitose Chitose
Queen's Hotel Chitose Hotel Chitose

Frequently asked questions

Is free cancellation available at Queen's Hotel Chitose?

Queen's Hotel Chitose offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Queen's Hotel Chitose?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Queen's Hotel Chitose on Jun 29, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Queen's Hotel Chitose?

This hotel is located in Chitose, a short 15-minute walk from Aoba Park and also 16 minutes on foot from Chitose Salmon Aquarium. You'll also find Chitose Inter Golf Club and New Chitose Airport Onsen within a short drive.

Will I be able to park at Queen's Hotel Chitose?

Yes, self parking is offered for free at the hotel.

Does Queen's Hotel Chitose include a casino on the premises?

No, Queen's Hotel Chitose doesn't have a casino.

Is there an indoor pool at Queen's Hotel Chitose?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Queen's Hotel Chitose?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a sauna.

Does Queen's Hotel Chitose have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Queen's Hotel Chitose feature a restaurant that includes a breakfast menu?

Yes, Queen's Hotel Chitose serves a full breakfast for a surcharge each morning at Kitchen Gorilla.

Does Queen's Hotel Chitose allow pets to stay for free?

No, pets aren't allowed at Queen's Hotel Chitose though service animals are welcome.

Does Queen's Hotel Chitose have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Queen's Hotel Chitose?

The closest major airport to Queen's Hotel Chitose is New Chitose Intl. Airport (CTS), which is 3.5 mi away (11 minutes by car). Another top airport is Sapporo Okadama Airport (OKD), which is located 28.3 mi away (51-minute drive).

Can I book a room with a balcony at Queen's Hotel Chitose?

No, there aren't any guestrooms at Queen's Hotel Chitose that offer a balcony.

Queen's Hotel Chitose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 658 reviews
Rating 8 - Good. 264 out of 658 reviews
Rating 6 - Okay. 47 out of 658 reviews
Rating 4 - Poor. 10 out of 658 reviews
Rating 2 - Terrible. 5 out of 658 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Great stay for a stop over in chitose.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shisanupong

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, not far from train station and airport!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Room as advertised and nice. Everyone helpful. Great to have an onsen in the hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and kind. They spoke English well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, property conditions & facilities
Staff are very polite and helpful. Very nice hotel, Hard walk in snow with luggage from Chitose train station to the hotel but that’s winter in Japan. Room is small but adequate. Hotel Onsen is also small but clean and refreshing. Not bad place to stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is very good.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Toshiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff spoke excellent English and breakfast was absolutely delicious!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport, good price, comfortable bed, polite staff.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, staff were helpful and room was very clean. Good onsen and breakfast too, perfect for a stay near the airport
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great value

Great hotel with a nice Izakaya restaurant downstairs
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Orlean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the hotel and its amenities.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real nice place.
Stayed 1 night in May 2024
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the onsen and free airport shuttle service
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Daanish

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well however the room was a bit too hot due to central air conditioning.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel came with a welcome drink at the restaurant attaching to the hotel. Small room but all amenities are available to stay comfortable. I enjoyed the hot spring.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Yu-Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice they offer free ride to the airport with prior booking
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Sammy

Liked: Cleanliness
It's convenient and the room is clean. However less choices on meal around the hotel area
Stayed 1 night in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The Room was in excellent condition. The staff were all very friendly. I did not have the breakfast. No problems with the AC.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and train station. Helpful staff.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and good service
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Mario

Yes
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, shut bust to airport directly, very convenient to catch airline,
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The staff members were extremely professional and polite. The location was close to the airport and the train station. The facility was clean and comfortable.
Stayed 3 nights in Jun 2024

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