Grids Premium Hotel Otaru

4.0 star property

Choose dates to view prices

Photo gallery for Grids Premium Hotel Otaru

Sauna, steam room
Lobby
Restaurant
In-room safe, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032
  • Place, Otaru Canal
    ‪5 min walk‬
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Place, Otaru Music Box Museum
    ‪15 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪56 min drive‬

Room options

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 164 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Compact Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

Maisonnette Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Futon
  • Free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 188 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Comfort Twin Room (3 guests)

  • City view
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

English: Superior Twin Room (3 guests)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Comfort Twin Room (2 guests)

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

English: Superior Twin Room (2 guests)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Compact Hollywood Twin Room - Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Comfort Twin Room

  • Sleeps 3
  • Free WiFi

Superior Twin Room

  • Sleeps 3
  • Free WiFi

Maisonnette Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • Free WiFi

Compact Twin Room

  • Sleeps 2
  • Free WiFi

Deluxe Family Room

  • Sleeps 4
  • Free WiFi

Universal Double Room

  • Sleeps 2
  • Free WiFi

Standard Twin Room

  • Sleeps 2
  • Free WiFi

Standard Double Room

  • Sleeps 2
  • Free WiFi

Compact Hollywood Twin Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Otaru

Grids Premium Hotel Otaru places you next to Bank of Japan Museum and within a 5-minute walk of other popular sights like Sakaimachi Street. This 4-star hotel has 142 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Otaru Canal - 5 min walk - 0.3 miles
  • Sakaimachi Street - 5 min walk - 0.3 miles
  • Otaru City General Museum Ungakan - 6 min walk - 0.4 miles
  • Suitengu - 8 min walk - 0.4 miles
  • Otaru Music Box Museum - 15 min walk - 0.8 miles

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 49 min drive

Restaurants

  • ‪あまとう - ‬2 min walk
  • ‪ニュー三幸 小樽本店 - ‬2 min walk
  • ‪鮨 まるやま - ‬3 min walk
  • ‪中華食堂 桂苑 - ‬3 min walk
  • ‪日本橋 - ‬3 min walk

About this property

Grids Premium Hotel Otaru

Guests of Grids Premium Hotel Otaru enjoy features like a full-service spa, free WiFi in public areas, and spa services. Self parking is offered for JPY 1500 per night. The front desk is staffed 24 hours a day to help with securing valuables and concierge services. Other amenities at this spa hotel include laundry facilities and a vending machine.
43-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and toothbrushes and toothpaste. Electric kettles, safes, and wardrobes or closets are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1,500 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
  • A restaurant

Restaurants on site

  • ご朝食会場「NOSHH」

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1300 for children
  • Uncovered self parking fee: JPY 1500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.

Property is also known as

Grids Premium Otaru Otaru

Frequently asked questions

Are free cancellation options available at Grids Premium Hotel Otaru?

Grids Premium Hotel Otaru offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Grids Premium Hotel Otaru?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Grids Premium Hotel Otaru on May 27, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Grids Premium Hotel Otaru?

This hotel is located in Otaru, just steps from Bank of Japan Museum and Otaru City Art Museum, and within a short walk of Sakaimachi Street. You'll also find Otaru Music Box Museum and Suitengu less than a mile away.

Will I be able to park at Grids Premium Hotel Otaru?

Yes, uncovered parking is offered for JPY 1,500 per night. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa available at Grids Premium Hotel Otaru?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Grids Premium Hotel Otaru have a casino on the premises?

No, Grids Premium Hotel Otaru doesn't have a casino.

Will I find an indoor pool at Grids Premium Hotel Otaru?

No, there is no indoor pool at this hotel.

Is Grids Premium Hotel Otaru good for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a steam room.

Are there hot tubs at Grids Premium Hotel Otaru?

No, but guests can enjoy a steam room at this hotel.

Does Grids Premium Hotel Otaru have a restaurant that serves breakfast?

Yes, Grids Premium Hotel Otaru serves buffet breakfast for a surcharge each morning at ご朝食会場「NOSHH」.

Will Grids Premium Hotel Otaru allow pets to stay free of charge?

No, pets aren't allowed at Grids Premium Hotel Otaru.

Are there connecting rooms at Grids Premium Hotel Otaru?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Grids Premium Hotel Otaru?

The closest major airport to Grids Premium Hotel Otaru is Sapporo Okadama Airport (OKD), which is 23.1 mi away (49 minutes by car).

Can I book a room with a balcony at Grids Premium Hotel Otaru?

No, you won't find guestrooms with balconies at Grids Premium Hotel Otaru.

Grids Premium Hotel Otaru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 277 out of 443 reviews
Rating 8 - Good. 130 out of 443 reviews
Rating 6 - Okay. 24 out of 443 reviews
Rating 4 - Poor. 9 out of 443 reviews
Rating 2 - Terrible. 3 out of 443 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Aliza

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A stylish hip hotel in the center of town with a great rooftop onsen. Amenities were great and the breakfast was delicious. Staff was kind and attentive as well.
Stayed 1 night in Jan 2026

6/10 Okay

Megan

Stayed 1 night in Feb 2026

10/10 Excellent

Jenni

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice room, clean, great staff, excellent breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Joshua Caleb

Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Stayed 3 nights in Jan 2026

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean. Friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jess

Stayed 1 night in Jan 2026

10/10 Excellent

Shih-Ping

Traveled with family
Liked: Cleanliness, staff & service, amenities
A compact and modern hotel with very pleasant and helpful front desk staff, including an intern. The breakfast is tasty.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services and the room/bath are clean and well-maintained.
Stayed 1 night in Dec 2025

10/10 Excellent

Iris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is pretty new. Very clean. Room is a little small. Booked superior twin room. Was allocated room on 9th floor which had a beautiful view of the sea. Difficult to hve 2 luggages opened. Very good location about 7 mins walk from Otaru station. When we arrived Otaru it was raining hard, so took taxi to hotel which costs 700 yen. Hotel is also within walking distance (10mins) to Sakaimachi street Otaru canal. Lots of eateries near hotel. Behind hotel is Sushi dori (sushi street).. lots o sushi restaurants. Staff are pretty helpful. Maria is wonderful. She speaks good English n assisted me several occasions to do restaurant reservations.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vivian

Stayed 1 night in Nov 2025

10/10 Excellent

Vincci

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the Otaru canal and shopping areas, the room is clean and spacious. The hotel has a public bath that is very good after a day walking
Stayed 1 night in Oct 2025

6/10 Okay

Chee Yeu

Traveled with group
Liked: Cleanliness, property conditions & facilities
The location and breakfast are good but the check-in and out rule is too strict.
Stayed 1 night in Oct 2025

10/10 Excellent

Ludy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Atsuko

Traveled with family
Liked: Amenities
Nice staff
Stayed 1 night in Oct 2025

8/10 Good

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay, very little time spent here other than to sleep and have breakfast. Room was clean and comfortable with great shower pressure. We did find the A/C hard to adjust though. Breakfast was great. Train station is an 8 min walk from the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Miao-Ju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Yu was super nice — friendly, helpful, and very enthusiastic. She even introduced us to the nearby area and shops. This hotel is really great value for money, and we’d definitely love to come back again!
Stayed 1 night in Oct 2025

8/10 Good

LI YANG

Liked: Cleanliness, staff & service, property conditions & facilities
They say on your website
Stayed 3 nights in Oct 2025

8/10 Good

Kinuko

Liked: Cleanliness, staff & service, property conditions & facilities
Location was walkable and convenient to various sightseeing spots. They provide a portable mirror which is convenient to do makeup.
Stayed 1 night in Oct 2025

8/10 Good

Atsuko

Traveled with family
Liked: Amenities, property conditions & facilities
部屋のトイレは床に使っている素材のせいなのか匂いが気になりました。 それ以外は満足出来ました。 露天風呂は風が心地よく気に入りました。
Stayed 1 night in Oct 2025

10/10 Excellent

Chien-Chung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience of staying this hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Gadi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

SEI HEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Sep 2025

10/10 Excellent

Kwo Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best and new hotel in Otaru
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel & Yummy Breakfast with Local Resource

New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore. Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!)
Stayed 2 nights in Jul 2025