4/10 Poor
Nadia
Dec 6, 2023
Liked: Cleanliness
Disliked: Room comfort
Good location, some things can improve.
From the get go communication was an issue. Hotels had not sent me a confirmation number, Charlie didn’t have me as a guest.
When everything was clear, I arrived but they had never sent me any codes to enter or apt number, nothing, after 1hr and thanks to the person at the front desk, I was able to get into the apt.
The building is very secured, but they never gave me any kind of keys or code to enter the main entrance. Every time I returned to the building I had to call through intercom, and depending on who was on the other side it could have been an easy name and apt number, or a long list of questions like what’s the stamp the 10th page of your passport, beyond ridiculous.
The apt was ok, as soon as I walked in there was a distinct odor, one of the windows did not have blinds or curtains so it was hard to sleep with the bright lights coming into the room.
Also the airplanes noise, all day and night, every minute or so, very loud and not ideal after arriving from a 12hrs+ trip.
The building is well located, the neighborhood is top neighborhood in São Paulo. Very safe walkable, there are stores, spas, studios, restaurants, supermarkets all within walking distance.
Nadia
Stayed 2 nights in Dec 2023