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Solace Hotel Santiago

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Photo gallery for Solace Hotel Santiago

Terrace/patio
Porch
Lobby sitting area
Bar (on property)
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

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Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Place, Sculpture Park
    ‪4 min walk‬
  • Place, Clínica Indisa
    ‪10 min walk‬
  • Place, Costanera Center
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Double Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double Room

  • 312 sq ft
  • Sleeps 3

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Twin Room

  • 312 sq ft
  • Sleeps 2

View all photos for Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite

  • 452 sq ft
  • Sleeps 3

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(103 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite

Premium Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite

9.6 out of 10
Exceptional
(34 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santiago

Located in Providencia within 2 miles (3 km) of Clinica Santa Maria, Solace Hotel Santiago is within a few miles (5 km) of other popular sights such as San Cristobal Hill. This 4-star hotel has 108 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Sculpture Park - 4 min walk - 0.3 miles
  • Drugstore - 5 min walk - 0.3 miles
  • Clínica Indisa - 10 min walk - 0.6 miles
  • Costanera Center - 12 min walk - 0.7 miles
  • Santiago Metropolitan Park - 15 min walk - 0.8 miles

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Hospitales Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

  • ‪Lomit's - ‬8 min walk
  • ‪Cora Bistró - ‬8 min walk
  • ‪La Bifería - ‬7 min walk
  • ‪Schopdog - ‬9 min walk
  • ‪Starlight Coffee - ‬8 min walk

About this property

Solace Hotel Santiago

Guests staying at Solace Hotel Santiago enjoy a 24-hour gym, a rooftop terrace, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 75 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this ski hotel include a conference center, a business center, and a seasonal outdoor pool.
Guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, espresso makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

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Lobby sitting area
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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 20 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from November to April.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Are free cancellation options available at Solace Hotel Santiago?

Solace Hotel Santiago provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Solace Hotel Santiago?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Solace Hotel Santiago on May 23, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Solace Hotel Santiago?

This hotel is situated in Providencia within a short 15-minute walk of Costanera Center and also 18 minutes on foot from Santiago Metropolitan Park. You'll also find Parque Arauco Mall and Julio Martinez Pradanos National Stadium within a short drive.

Will I be able to park at Solace Hotel Santiago?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, wheelchair-accessible van parking is also available.

Is there a spa available at Solace Hotel Santiago?

Spa services at the hotel include deep-tissue massages.

Does Solace Hotel Santiago have a casino at the property?

No, Solace Hotel Santiago doesn't have a casino.

Is there an indoor pool at Solace Hotel Santiago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from November until April.

Is Solace Hotel Santiago good for couples?

There are many amenities for couples at this hotel, including champagne service and in-room massages as well as a restaurant.

Does Solace Hotel Santiago have a hot tub?

No, this hotel doesn't have a spa tub.

Does Solace Hotel Santiago have a restaurant with a breakfast menu?

Yes, Solace Hotel Santiago has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Does Solace Hotel Santiago allow pets to stay for free?

No, pets aren't allowed at Solace Hotel Santiago though service animals are welcome.

Does Solace Hotel Santiago have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Solace Hotel Santiago?

The closest major airport to Solace Hotel Santiago is Santiago Intl. Airport (SCL), which is 13.5 mi away (22 minutes by car).

Can I book a room with a balcony at Solace Hotel Santiago?

No, there aren't any guestrooms with balconies at Solace Hotel Santiago.

Solace Hotel Santiago Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 796 out of 1001 reviews
Rating 8 - Good. 146 out of 1001 reviews
Rating 6 - Okay. 35 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anna Carolina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Only the restaurant is not prepared for high volume of visitors.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Rooftop bar with a view and pool
Stayed 2 nights in Feb 2026

10/10 Excellent

nancy or michael

Traveled with partner
Liked: Cleanliness
yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Trev

Liked: Cleanliness, staff & service, amenities
Welcome from staff great, assisted with bags, early check in allowed. Good A/C, in room fridges, great view, safe which was handy. Excellt breakfast lots of choices and fresh. Rooftop bar is the best in town, amazing views snd giid vibes.
Stayed 2 nights in Feb 2026

10/10 Excellent

huho

Liked: Cleanliness, staff & service, amenities
Sensacional
Stayed 6 nights in Feb 2026

10/10 Excellent

Douglass

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great beds and pillows, great food.
Stayed 1 night in Feb 2026

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Checkin quick and good. Breakfast excellent. Room was very large and clean, bed comfortable. Staff very helpful in situation needing help
Stayed 1 night in Feb 2026

10/10 Excellent

Tom Arild

Liked: Cleanliness, staff & service, amenities
Great hotel in Providencia Area, which is clean and safe. Huge room with comfortable bed. Nice little pool area, with amazing views of cerro Sant Cristobal and snow covered Andean mountains. Minor negatives: When we tried the rooftop restaurant, they were out of half the options on the menu, so not great. Also grumpy husband complained about lukewarm tea water in the breakfast buffet! All in all would definitely come back.
Stayed 2 nights in Feb 2026

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
The room was very good overall. Bed was super comfortable! Brian at reception was incredible as well, making sure we didn't over pay.
Stayed 2 nights in Feb 2026

6/10 Okay

Antonio

Liked: Cleanliness, property conditions & facilities
Good property, staff not always kind. Definitely not had a good welcome although we managed to fix the situation in the end.
Stayed 1 night in Feb 2026

10/10 Excellent

Mervi

Liked: Cleanliness, staff & service, amenities
Great room, stayed cool with air conditioning. Thought little wear and tear. Close to good restaurants and stores. Breakfast amazing.
Stayed 4 nights in Feb 2026

6/10 Okay

paul

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The rooms are showing signs of deterioration - damp and water damage in bathrooms. TV are not smart TV and good in restaurant at top of hotel proved to be of variable quality and warmth. We ordered steaks that took over an hour to arrive and the whole meal was cold when presented. The staff are otherwise lovely and despite these comments this is my favourite place to return to in Santiago
Stayed 4 nights in Feb 2026

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, amenities
Very convenient location. Just a few steps from the Metro. Easy and fast way to get to/from the Airport. Clean and modern. Pool is an amazing plus for relaxing with stunning views. Breakfast buffet is delicious
Stayed 1 night in Feb 2026

10/10 Excellent

james everett

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room layout and wonderful view. Very friendly staff. Food was excellent. Great location,
Stayed 2 nights in Feb 2026

6/10 Okay

David

Liked: Cleanliness, amenities
Hotel is central and clean. Room was good and spacious. The rooftop restaurant has mostly been good. However, the DJ playing loud music from 6pm is not a great idea when trying to have a meal or have conversations . Maybe do it during the day and leave the evening to be more relaxing and chilled. I ordered the Ossobuco and risotto one evening and got a large bulgar lump of tough meat, gristle and fat. Apologies were made by the staff and I ordered something else instead. Another evening I went there and nobody had taken my order after 20 minutes. Not even for drinks. No consistency upstairs. A different experience with some of the front desk staff this time compared to the last time. I had laundry sent out for cleaning. Had already added up the total which was CHL$58,000 and I had written it on the laundry docket. When I went to the front desk to collect it the staff were trying to charge me CHL$79,000 and tried to tell me that it was the US$ exchange rate. I’m not from the US. So this didn’t even make sense in any way at all. Overall the hotel is comfortable and central. The breakfast is decent and the majority of staff are welcoming and friendly. However, the experience over the laundry was odd and left a bad taste in my mouth. Not being able to have the option of a quiet meal in the evening after a long day isn’t appealing either and for this reason it would prevent me from using this hotel in future.
Stayed 4 nights in Feb 2026

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious rooms, and very clean!
Stayed 4 nights in Feb 2026

8/10 Good

Lars

Liked: Cleanliness, amenities
Ja
Stayed 3 nights in Feb 2026

6/10 Okay

Gulay

Traveled with family
Liked: Amenities, property conditions & facilities
Poor service upon check-in. I booked through Expedia, which stated that laundry facilities were available; however, I was advised at check-in that the hotel only offers a laundry service. As a result, I spent over $100 AUD on taxis and using a laundromat. The only compensation offered for this misinformation was two complimentary drink vouchers. The room had an unpleasant foot-odour smell for the entire three nights of my stay. I reported this to reception on several occasions, but nothing was done to address it. Housekeeping standards were also below expectations, with cleanliness not being up to an acceptable level. The only positive aspect of the stay was the staff at breakfast and the rooftop bar, who were friendly and attentive. Overall, I would not recommend this hotel.
Stayed 3 nights in Feb 2026

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel with friendly staff and a good breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Annalise, Miami Beach

Stayed 4 nights in Jan 2026

10/10 Excellent

Pedro

Stayed 5 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place was awesome. I stayed here for three days in a suite on the 12th floor. The view was awesome, the staff was REALLY awesome and helpful/kind, the pool was great and usable, the rooftop bar was affordable and actually delicious. They have an amazing coffee machine in the lobby that you can use at will. Every time I stay in Santiago, I will stay here.
Stayed 3 nights in Jan 2026

10/10 Excellent

Genghis

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 6 nights in Jan 2026

10/10 Excellent

Kengo

Stayed 1 night in Jan 2026

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities
Pleasant staff member during check. Very friendly and helpful. The same for the staff on the roof terrace. A few things about the room though. The safe wasn’t working but a member of maintenance replaced promptly. The air conditoning is good but it’s a bit loud for at night time when trying to sleep. I’m retuning on Tuesday, 03 February for four nights and I’d prefer a room higher up if that’s possible please.
Stayed 2 nights in Jan 2026

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