Solace Hotel Santiago

Mountain ski retreat with restaurant and bar/lounge

VIP Access

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Where to?

Dates

July 2025

August 2025

Relax and unwind by the rooftop pool with panoramic city views.

Enter a sleek lobby with a wide, carpeted walkway leading to the reception area.

Welcome to Solace, a contemporary building with a striking entrance featuring large columns and a flat roof.

Enjoy a sophisticated social experience in our stylish bar area, featuring a sleek counter, comfortable seating, and a city view.

Relax in the lounge area with a round table, flat-screen TV, and comfortable seating.

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000

Costanera Center
‪12 min walk‬
Palacio de la Moneda
‪5 min drive‬
San Cristobal Hill
‪6 min drive‬
Santiago (SCL-Arturo Merino Benitez)
‪19 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Premium Suite

Exceptional

452 sq ft
Sleeps 2
1 King Bed

Superior Room, 2 Twin Beds

Exceptional

290 sq ft
Sleeps 2
2 Twin Beds

Superior Room, 1 King Bed

Exceptional

290 sq ft
Sleeps 2
1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Double Room

Sleeps 3

Twin Room

Sleeps 2

Suite

Sleeps 3

About the neighborhood

Santiago

Located in Providencia within a mile (2 km) of Clinica Santa Maria, Solace Hotel Santiago is within a few miles (5 km) of other popular sights such as Santiago Town Square. This 4-star hotel has 108 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

Costanera Center - 12 min walk - 0.7 miles
Santiago Town Square - 5 min drive - 2.8 miles
Palacio de la Moneda - 5 min drive - 3.0 miles
San Cristobal Hill - 6 min drive - 1.5 miles
Julio Martinez Pradanos National Stadium - 7 min drive - 3.6 miles

Getting around

Pedro de Valdivia Station - 3 min walk
Parque Almagro Station - 7 min drive
Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

‪Lomit's - ‬3 min walk
‪Fuente Chilena Pedro de Valdivia - ‬5 min walk
‪Vapiano - ‬3 min walk
‪Schopdog - ‬3 min walk
‪Starbucks - ‬5 min walk

About this property

Solace Hotel Santiago

Mountain ski retreat with restaurant and bar/lounge

Guests staying at Solace Hotel Santiago enjoy a gym, a rooftop terrace, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 75 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this ski hotel include a conference center, a business center, and a seasonal outdoor pool.

Guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, espresso makers, and free local calls. Housekeeping is available on request.

Recreational amenities at the hotel include a fitness center, a seasonal outdoor pool, and complimentary bicycles.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Languages

English, Portuguese, Spanish

Similar properties

Enjoy meals in our stylish dining area with tables, chairs, and a central counter featuring a coffee machine and display case.

Pool
Free WiFi
Restaurant
Air conditioning

$105 nightly

Aug 18 - Aug 19

All taxes and fees included in total

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Height restrictions apply for onsite parking
Free offsite parking
Street parking available
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Ski shuttle (surcharge)
Onsite parking available only on request
Free secured, covered self parking on site
Limited onsite parking
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage

Food and drink

Daily buffet breakfast available for a fee: USD 15 for adults and USD 15 for children
2 coffee shops/cafes
A bar/lounge
A poolside bar
A restaurant
Free daily manager's reception

Restaurants on site

Zafferano

Things to do

Free bicycle rentals
Gym
Library
Seasonal outdoor pool

Family friendly

Laundry facilities
Seasonal outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service

Business services

Business center
Computer station
Conference center

Outdoors

Rooftop terrace

Spa

Deep-tissue massages
In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

1 building
13 floors
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Comprehensive food waste policy
Designated smoking areas
Living plant wall
Local culture and ecosystem education
Locally-owned and organized tours and activities
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Pillow menu
Pillowtop mattress

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Food and drink

Champagne service
Espresso maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
Airport shuttle fee: USD 75 per vehicle (roundtrip)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

The seasonal pool is open from November to April.
Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
No rollaway or extra beds are available.
Parking has height restrictions.

Property is also known as

Solace Hotel Santiago

Solace Santiago

Solace Hotel Santiago Hotel

Solace Hotel Santiago Santiago

Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Are free cancellation options available at Solace Hotel Santiago?

Solace Hotel Santiago provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Solace Hotel Santiago?

This hotel is situated in Providencia within a 10-minute walk of Municipal Market of Providencia, Drugstore, and Sculpture Park. You'll also find Costanera Center and Plaza de Armas within a short drive.

Is there parking available at Solace Hotel Santiago?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is there a spa available at Solace Hotel Santiago?

Spa services at the hotel include deep-tissue massages.

Does Solace Hotel Santiago have a casino at the property?

No, Solace Hotel Santiago doesn't have a casino.

Is there an indoor pool at Solace Hotel Santiago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from November until April.

Is Solace Hotel Santiago good for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a poolside bar.

Are there hot tubs at Solace Hotel Santiago?

No, there isn't a spa tub at this hotel.

Does Solace Hotel Santiago have a restaurant with a breakfast menu?

Yes, Solace Hotel Santiago has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Does Solace Hotel Santiago allow pets to stay for free?

No, pets aren't allowed at Solace Hotel Santiago though service animals are welcome.

Are there connecting rooms at Solace Hotel Santiago?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Solace Hotel Santiago?

The closest major airport to Solace Hotel Santiago is Santiago Intl. Airport (SCL), which is 13.1 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Solace Hotel Santiago?

No, there aren't any guestrooms with balconies at Solace Hotel Santiago.

Solace Hotel Santiago Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Guillermo J Perez

Traveled with group

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent customer service experience.

Stayed 8 nights in Apr 2025

10/10 Excellent

Jane

Traveled with group

Apr 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Shane Michael Van

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

10/10 Excellent

Paola

Traveled with family

Apr 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2025

10/10 Excellent

Oscar Machado

Apr 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Apr 2025

8/10 Good

Jose

Apr 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with group

Apr 13, 2025

Liked: Room comfort

Disliked: Property conditions & facilities

Hotel needs updating

The hotel needs updating. Many things in the room weren’t working or was falling apart. Location was good but the hotel didn’t meet expectations.

Stayed 4 nights in Mar 2025

8/10 Good

Alice, richmond

Traveled with partner

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice staff, good service

Stayed 4 nights in Mar 2025

10/10 Excellent

Jaime

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravillosa experiencia

Maravilloso! Qué encanto de hotel, moderno, organizado, las habitaciones cómodas el colchón perfecto. El bar restaurante muy lindo y delicioso con una terraza espectacular. Gimnasio v Con una vista hermosa moddrno en un cubo de vidrio 360. El servicio siempre atento. Volvería indiscutiblemente.

Stayed 3 nights in Apr 2025

10/10 Excellent

Cecilia Maria

Apr 12, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Gustavo

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Apr 2025

6/10 Okay

Alexandre

Apr 7, 2025

Liked: Cleanliness

Very recent property so fun. Nice hotel top restaurant. Owner and GM very nice. We had a misunderstanding with the staff that made us wait 5 hours for something that never came so we were disappointed. Pool was not heated so depending on when you go it is or not unable. Area around hotel not well lit. Close to a metro. So definitely a 8.5 but not 9.4

Stayed 4 nights in Apr 2025

10/10 Excellent

RaMon

Apr 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms - great rooftop views

Stayed 2 nights in Mar 2025

10/10 Excellent

Lambert Marlon

Traveled with partner

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful property in a nice and safe area. The staff are multilingual, friendly, helpful and knowledgeable. Felipe can assist with planning and arranging tours, etc., as good as any travel agent! There is a train station in walking distance, many restaurants, convenience stores, banks and other amenities. The breakfast is extensive with options for every preference. The room is comfortable.

Stayed 6 nights in Mar 2025

4/10 Poor

Setareh

Traveled with group

Apr 2, 2025

Disliked: Staff & service

Not a 4-star and poor management!

Awful customer service, poor AC so the rooms are always hot, low security. We were unable to sleep well since our room never got below 25°C, we made the hotel aware on the first date after which they confirmed a technician had worked on our unit. 2nd night was still the same so we called reception, after being told nothing could be done they eventually agreed to move us to a different room. At midnight we had to pack and change rooms. Worst part is they issued us keys to a room that was already occupied! We walked in on people sleeping!! They were scared, we were startled, overall a terrible experience. We were finally put in a different room which also never got below 25°C!!! This hotel is not a 4 star hotel as advertized, it's dated, breakfast is the same mix of cheeses and meats and pastries every day. This is more like a 3 star hotel with poor management.

Stayed 4 nights in Mar 2025

4/10 Poor

Kay W

Apr 2, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

The food at breakfast is terrible and especially so for folks who are lactose intolerant. There were no down pillows just really uncomfortable synthetic ones. Housekeeper didn't even put toilet paper on the holder. Not a 4 star hotel.

Stayed 3 nights in Mar 2025

6/10 Okay

Alexandra

Traveled with group

Apr 2, 2025

Liked: Cleanliness

The rooms are okay but nothings special. The carpet in the room and hallways was not in very good condition. The shower needed to be recaulked. The springs in one of our beds made a lot of noise when the person moved. The view from the room was of an alley and unappealing. The service at dinner was horrible and the food was mediocre.

Stayed 3 nights in Mar 2025

10/10 Excellent

Bogumila M Olszewska

Traveled with family

Apr 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a problem with the internet time to time.

Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with group

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher, Victoria

Apr 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooftop restaurant had unexpectedly delicious food. The bar tender was talented too. I would definitely stay again.

Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Traveled with family

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellet Hotel

Stayed 4 nights in Mar 2025

8/10 Good

Gregory

Traveled with group

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms, good location !

The hotel is in a good location and the rooms are excellent. My only issues were that the downstairs bar was never open and the restuarant will not win any awards. Good value for money.

Stayed 1 night in Mar 2025

10/10 Excellent

Ariel

Mar 27, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Mar 27, 2025

Noisy construction at one end of the building

Stayed 3 nights in Mar 2025

8/10 Good

Christopher

Traveled with family

Mar 26, 2025

Liked: Cleanliness, staff & service, amenities

Good hotel and reasonably priced.

Stayed 4 nights in Mar 2025

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Solace Hotel Santiago

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Photo gallery for Solace Hotel Santiago

Reviews

Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Premium Suite

Premium Suite

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

View all photos for Double Room

Double Room

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Twin Room

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Suite

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About the neighborhood

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What's nearby

Getting around

Restaurants

About this property

Solace Hotel Santiago

Languages

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Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Solace Hotel Santiago Reviews

Reviews

Exceptional

9.6/10

9.6/10

9.4/10

9.4/10

9.4/10

Reviews

10/10 Excellent

Guillermo J Perez

Guillermo J Perez

10/10 Excellent