Santiago Marriott Hotel4.5 out of 5.0
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Recent guest reviews
The Marriott Santiago has outstanding services and facilities, and a very attentive, smart and flexible staff at all levels and in all roles. My wife and I had a a wonderful overall experience!
We stayed here before a cruise and to recover from our overnight flight. It was ideal with very helpful staff and fabulous location.
Friendly staff. Excellent location. Excellent buffet breakfast. Highly recommended.
Th best hotel in santiago. Great choice
My flights to/fm Santiago, Chile on Delta were nightmares of turbulence and uncaring attendants. Upon arriving at the hotel, well before check-in hours, my room was not ready so they sent me to the Concierge Lounge to unwind until my room was ready. They did everything right and the memories of the horrible flight vanished in minutes. I was in the Concierge Lounge perhaps 20-30 minutes when a bellman delivered me my room assignment and keys with the apologies of the Hotel for the delay. The room was pristine and exactly like shown on the website. Minutes later my bags were delivered. The Staff never missed a beat from my arrival until my departure. The breakfast buffet option I added was not bad. The plethora of fruits and options was enough for the most picky eaters to find what they want. The only minor issue was that the scrambled eggs were very runny, but like I said it was very minor. The serving staff and cooking staff all treated me like I was an old family friend not as just another guest. They remembered my prefered tea and other small things that really made me feel comfortable. I know they have to handle so many hundreds if not thousands of people regularly, but to remember such minor things really shows the quality and skill levels. The beds when I was finally done with my meetings were perfect. Everything smelled fresh and even the rugs passed my test. I walk on the carpets in white socks to see how well the staff clean and I was quite impressed. The Concierge Desk and Front Desk Staff were outstanding in helping me with any questions I had from what was the best Tour to take, to locations of grocery stores that had english speakers to assit me since my spanish was not up to snuff. Even the check out procedure was painless and easy. My time in Santiago was such a positive experience, in part thanks to the Hotel's Outstanding Staff, that I am planning to return there with my wife for vacation next year. In short I HIGHLY recommend the Santaigo Marriott Hotel in Chile.
excellente location (next major shopping center in the city, there are also several good restaurants and even a theater at the mall) and amazing view of the Andes mountain and the city skyline.
The hotel is first class. Great professionals, excellent location, great variety of restaurants and extremelly well located
Have stayed at this hotel numerous times over the past 8 years and find suddenly that the service is now diminishing fast. This time we were given an extremely noisy room (next to a service exit) after specifically asking for a quiet room, also they did not want to honour the fact that our reservation included breakfast. Took a lot of arguing to convince them that breakfast was in fact included with our booking. With our previous reservation of 2 days which was paid in advance, we arrived at the hotel only to find they had given our room to someone else and had no further rooms available at that time. After a long flight we had to go and find alternative accommdation.
Awesome hotel. Besides being away from the city center, is a walking distance from Santiago´s best shopping place. They didn´t want to honor Orbitz free internet and breakfest as it was offer. I had to talk to the manager twice about it so they would accept it.
- Free WiFi in public areas
- Onsite dining
- Outdoor pool
- Health club
Located in Apoquindo within a short walk of Parque Arauco Mall, Santiago Marriott Hotel is within a mile (2 km) of KidZania Santiago. This 4.5-star hotel welcomes guests with 280 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and a spa tub. Clinica Alemana and Ralli Museum are also close to this Santiago hotel.
Enjoy dining at Cafe Med Restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.
Santiago Marriott Hotel's 280 rooms are soundproofed and provide iPod docks, minibars, and coffee makers. Guests can expect WiFi, wired Internet, and LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Free newspapers, laptop-compatible safes, and phones are other standard amenities.
At Santiago Marriott Hotel, guests enjoy an outdoor pool, a health club, and a spa tub. Parking is available for USD 30 per day (USD 30 per day for valet parking), and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 6 meeting rooms.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 1397 reviews