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Recent guest reviews

the room, hotel, food and especially the staff (esp. the front desk people),the only name I can remember is Christian,but they were all GREAT. Enjoyed our stay in your city very much. Hope to return someday. Kindest regards, Dr. Tobin Boyd.

The Marriott Santiago has outstanding services and facilities, and a very attentive, smart and flexible staff at all levels and in all roles. My wife and I had a a wonderful overall experience!

We stayed here before a cruise and to recover from our overnight flight. It was ideal with very helpful staff and fabulous location.

Friendly staff. Excellent location. Excellent buffet breakfast. Highly recommended.

Th best hotel in santiago. Great choice

My flights to/fm Santiago, Chile on Delta were nightmares of turbulence and uncaring attendants. Upon arriving at the hotel, well before check-in hours, my room was not ready so they sent me to the Concierge Lounge to unwind until my room was ready. They did everything right and the memories of the horrible flight vanished in minutes. I was in the Concierge Lounge perhaps 20-30 minutes when a bellman delivered me my room assignment and keys with the apologies of the Hotel for the delay. The room was pristine and exactly like shown on the website. Minutes later my bags were delivered. The Staff never missed a beat from my arrival until my departure. The breakfast buffet option I added was not bad. The plethora of fruits and options was enough for the most picky eaters to find what they want. The only minor issue was that the scrambled eggs were very runny, but like I said it was very minor. The serving staff and cooking staff all treated me like I was an old family friend not as just another guest. They remembered my prefered tea and other small things that really made me feel comfortable. I know they have to handle so many hundreds if not thousands of people regularly, but to remember such minor things really shows the quality and skill levels. The beds when I was finally done with my meetings were perfect. Everything smelled fresh and even the rugs passed my test. I walk on the carpets in white socks to see how well the staff clean and I was quite impressed. The Concierge Desk and Front Desk Staff were outstanding in helping me with any questions I had from what was the best Tour to take, to locations of grocery stores that had english speakers to assit me since my spanish was not up to snuff. Even the check out procedure was painless and easy. My time in Santiago was such a positive experience, in part thanks to the Hotel's Outstanding Staff, that I am planning to return there with my wife for vacation next year. In short I HIGHLY recommend the Santaigo Marriott Hotel in Chile.

excellente location (next major shopping center in the city, there are also several good restaurants and even a theater at the mall) and amazing view of the Andes mountain and the city skyline.

The hotel is first class. Great professionals, excellent location, great variety of restaurants and extremelly well located

Have stayed at this hotel numerous times over the past 8 years and find suddenly that the service is now diminishing fast. This time we were given an extremely noisy room (next to a service exit) after specifically asking for a quiet room, also they did not want to honour the fact that our reservation included breakfast. Took a lot of arguing to convince them that breakfast was in fact included with our booking. With our previous reservation of 2 days which was paid in advance, we arrived at the hotel only to find they had given our room to someone else and had no further rooms available at that time. After a long flight we had to go and find alternative accommdation.

Awesome hotel. Besides being away from the city center, is a walking distance from Santiago´s best shopping place. They didn´t want to honor Orbitz free internet and breakfest as it was offer. I had to talk to the manager twice about it so they would accept it.

Av Presidente Kennedy 5741 Santiago Region Metropolitana

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Santiago Marriott Hotel places you within a 10-minute stroll of Parque Arauco Mall and KidZania Santiago. This 280-room, 4.5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.


Dining

Enjoy dining at Cafe Med Restaurant, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

Santiago Marriott Hotel's 280 soundproofed rooms provide iPod docks, minibars, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bathrobes. Other amenities include free newspapers, laptop-compatible safes, and phones.


Property features

Santiago Marriott Hotel features a full-service spa, an outdoor pool, and a health club. If you drive, self parking is USD 30 per day, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Family Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Deluxe Room, 2 Double Beds, Non Smoking, City View

2 Double Beds | Sleeps 3

Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Guest reviews for Santiago Marriott Hotel

Everyone (1) Couples (4) Business (4) Family (1)
5
Partner Couples

the room, hotel, food and especially the staff (esp. the front desk people),the only name I can remember is Christian,but they were all GREAT. Enjoyed our stay in your city very much. Hope to return someday. Kindest regards, Dr. Tobin Boyd.

By , from Alton,Illinois,USA on Mar 23, 2020

5

outstanding service and facilities

Everyone

The Marriott Santiago has outstanding services and facilities, and a very attentive, smart and flexible staff at all levels and in all roles. My wife and I had a a wonderful overall experience!

By , from Manhattan, NY on Jul 13, 2017

5

great location and value

Family

We stayed here before a cruise and to recover from our overnight flight. It was ideal with very helpful staff and fabulous location.

By on Jan 15, 2016

4

excellent location

Couples

Friendly staff. Excellent location. Excellent buffet breakfast. Highly recommended.

By on Jan 18, 2013

5

the best hotel in santiago

Business

Th best hotel in santiago. Great choice

By on Aug 6, 2011

5

feel like a vip

Business

My flights to/fm Santiago, Chile on Delta were nightmares of turbulence and uncaring attendants. Upon arriving at the hotel, well before check-in hours, my room was not ready so they sent me to the Concierge Lounge to unwind until my room was ready. They did everything right and the memories of the horrible flight vanished in minutes. I was in the Concierge Lounge perhaps 20-30 minutes when a bellman delivered me my room assignment and keys with the apologies of the Hotel for the delay. The room was pristine and exactly like shown on the website. Minutes later my bags were delivered. The Staff never missed a beat from my arrival until my departure. The breakfast buffet option I added was not bad. The plethora of fruits and options was enough for the most picky eaters to find what they want. The only minor issue was that the scrambled eggs were very runny, but like I said it was very minor. The serving staff and cooking staff all treated me like I was an old family friend not as just another guest. They remembered my prefered tea and other small things that really made me feel comfortable. I know they have to handle so many hundreds if not thousands of people regularly, but to remember such minor things really shows the quality and skill levels. The beds when I was finally done with my meetings were perfect. Everything smelled fresh and even the rugs passed my test. I walk on the carpets in white socks to see how well the staff clean and I was quite impressed. The Concierge Desk and Front Desk Staff were outstanding in helping me with any questions I had from what was the best Tour to take, to locations of grocery stores that had english speakers to assit me since my spanish was not up to snuff. Even the check out procedure was painless and easy. My time in Santiago was such a positive experience, in part thanks to the Hotel's Outstanding Staff, that I am planning to return there with my wife for vacation next year. In short I HIGHLY recommend the Santaigo Marriott Hotel in Chile.

By on Mar 4, 2011

5

short stay business & leisure

Business

excellente location (next major shopping center in the city, there are also several good restaurants and even a theater at the mall) and amazing view of the Andes mountain and the city skyline.

By on Jun 20, 2010

5

marriott has great service

Business

The hotel is first class. Great professionals, excellent location, great variety of restaurants and extremelly well located

By on Jun 1, 2010

2

failing quickly

Couples

Have stayed at this hotel numerous times over the past 8 years and find suddenly that the service is now diminishing fast. This time we were given an extremely noisy room (next to a service exit) after specifically asking for a quiet room, also they did not want to honour the fact that our reservation included breakfast. Took a lot of arguing to convince them that breakfast was in fact included with our booking. With our previous reservation of 2 days which was paid in advance, we arrived at the hotel only to find they had given our room to someone else and had no further rooms available at that time. After a long flight we had to go and find alternative accommdation.

By on Jan 3, 2010

5

awesome price for the place

Couples

Awesome hotel. Besides being away from the city center, is a walking distance from Santiago´s best shopping place. They didn´t want to honor Orbitz free internet and breakfest as it was offer. I had to talk to the manager twice about it so they would accept it.

By on Oct 16, 2009

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