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Recent guest reviews

Staff very good. Quick check-in. Good hotel car service to airport at same rate as city cab. Hotel has low ceilings and older layout, but it has good lobby and is clean.

Centrally located. Enjoyed our stay. Great pisco sours at the bar.

The location is very good, close to everything. The room is very clean and comfortable. The staff is very friendly and helpful. We asked for a quiet room, and we got a free upgrade. The staff gave us a lot of tips about what to do and where to eat, and their suggestions were so helpful. We strongly recommend the hotel.

Central location with hotel staff doing their best to keep everyone happy. Claudio is reception at night, Camila in fitness club and Carlos (manager) are a few folks to mention. The dining experience is best for travelers from US. We loved the food and the chef. Instead of eating out with family, it's a great option to just eat in the hotel at night. Breakfast buffet is healthy sand keeps you full.

Personal very friendly and helpful, outside a Little bit dangerous in the night, like everywhere in South America. ist eine OASE

Great hotel. I am a frequent traveler and I have been in many hotels and I can tell this has been one of the best.

The hotel was nice for a night long stay in the city. It was an easily cab-able location though a little outside of downtown action. The rooms were clean and comfy. The staff was accommodating to our needs and allowed is to check-in early.

We stayed at Hotel Plaza San Francisco after our cruise that ended in Valparaiso. It is a lovely property with lots of staff, always offering to help. The buffet breakfast was nice also, fresh fruit, cereals, hot items, breads, cheeses, pastries. It has a great downtown location, very walkable and convenient to rail and buses. I would stay there again when in Santiago.

The hotel was fine. Did not have a good experience with prepaid private car to airport. They would not honor my prepaid voucher. The hotel made on the spot arrangement at a lower cost.

We were very pleased with the hotel less two items. The toilet was very poor in flushing. We reported but it was not fixed. The hot water required 10 minutes or more to reach the faucet.

The front desk let us have a room early for a nap as our flight arrived in Santiago at 6am. Later, when we checked into our official room, we were overwhelmed by smoke smell even though our room was non-smoking (shared ventilation with smoking rooms), the front desk was happy to relocate us, again. Walking distance to the downtown attractions.

We enjoyed this hotel very much. There were only two disappointing things: there was a wedding in the adjoining plaza one night and the music ran loud late into the night (fortunately we were exhausted), and the maid service was a little bit negligent -- no extra roll of TP, no shampoo the second day. Other than that, it was an excellent hotel -- great location within easy walking distance of lots of museums and restaurants, an excellent restaurant off the lobby, a great breakfast in the morning, and wonderfully attentive staff.

Great location. My son is a world traveler and he found the location to be ideal. Defiantly within walking distance to so many sites. Breakfast was fantastic compared to other hotels. Beds were comfortable.

The hotel is old and my room was along the main street and above the Metro. They moved me since the noise was too loud for me to sleep. The next room was much nicer and I enjoyed my four nights here. The hotel is always full so be sure to book the total number of nights you want at check inor before. I wanted to extend my stay but they had no room but they checked some nearby hotels for me and got the rates. The buffet breakfast is very good,especially the fresh fruit. I will stay here next time I visit Santiago because it's centrally located and you can walk to a lot of downtown sights. The Wi-Fi in the room was very weak at times.

We enjoyed our stay in this Hotel which is conviently located and is a very good value for money.

Located immediately to El Centro and close to virtually all of Santiago's main attractions, the Hotel Plaza San Francisco has excellent amenities and a helpful professional staff.

If you are only going to be in Santiago for a couple days, this is a great location. Near the main sites and on the main subway line. The only downside is that it's not advised to walk in the area after dark. The staff was extremely helpful and friendly. The breakfast buffet was outstanding with fresh fruits, cheeses, smoked salmon, cold meats and a delicious variety of breads and pastries. Rooms are comfortable, nicely decorated and quiet.

This is my second time staying at Hotel Plaza San Francisco and I can say that there was not any other alternative with its location, cleanliness and the price competitation. Definetely I will be staying this hotel for my next visits to Chile. Thanks for the management team and other persons who make this hotel fantastic for all of the visitors.

I stayed at this hotel for five days and everything was great! With Raul in the front of the hotel, he gave me plenty of good advice on where to visit and sightsee in Santiago, as well as arranging TourisTour travel plans to go to Valparaiso/Vina del Mar and the Andes Mountains. The entire staff was very friendly and helpful and took immediate action on anything that I wanted. I booked my flight and hotel through a major internet website and mostly everything was fine except for the two travel excursions that I had signed up for, I never heard from them, so when I asked Raul for help, he was "Johnny on the spot" and I had a great time with TourisTour. The breakfast buffet and the staff in the dining room were excellent; everyday Gabriel was very helpful and friendly. FYI..I am an Executive Chef that has worked in four star hotels and restaurants and I highly recommend The Hotel Plaza San Francisco.

Alameda 816 Santiago Region Metropolitana

Hotel highlights

  • Walking distance to Plaza de Armas
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located in Downtown Santiago within a short walk of Plaza de Armas, Hotel Plaza San Francisco is within 2 miles (3 km) of other popular sights such as Clinica Santa Maria. This 146-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 146 rooms provide minibars, safes, and phones. Guests can expect to find TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. In-room massages are available, and other amenities include desks and wardrobes or closets.


Property features

At Hotel Plaza San Francisco, guests enjoy a full-service spa, an indoor pool, and a health club. There's free parking, and an airport shuttle (available 24 hours) for CLP 35000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Superior Twin Room

2 Twin Beds | Sleeps 3

Junior Suite, 1 King Bed

1 King Bed | Sleeps 3

Superior Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Hotel Plaza San Francisco

Everyone (5) Business (1) Couples (9) Family (3) Other (3) Friends (1)
5
Everyone

By on Jun 24, 2019

4
Everyone

Staff very good. Quick check-in. Good hotel car service to airport at same rate as city cab. Hotel has low ceilings and older layout, but it has good lobby and is clean.

By on Aug 3, 2018

Review comment responded on Aug 3, 2018

Dear Guest: Thank you for your feedback . We are very glad that your experience with us has been totally pleasant and can be enjoyed all our services and quality. Thank you for choosing us, we hope to return again to enjoy our service. Best regards.

4
Everyone

Centrally located. Enjoyed our stay. Great pisco sours at the bar.

By on Apr 4, 2018

Review comment responded on May 30, 2018

Dear guest: We are very happy that your experience with us has been to your liking and we are pleased to know that you have enjoyed all our services. We appreciate your preference and we wait for you again in your early visit to the city. Best regards!

5

awesome stay!

Everyone

The location is very good, close to everything. The room is very clean and comfortable. The staff is very friendly and helpful. We asked for a quiet room, and we got a free upgrade. The staff gave us a lot of tips about what to do and where to eat, and their suggestions were so helpful. We strongly recommend the hotel.

By , from Orange county on Dec 29, 2016

5

best place to stay in santiago !!

Everyone
Best Chef in town

Central location with hotel staff doing their best to keep everyone happy. Claudio is reception at night, Camila in fitness club and Carlos (manager) are a few folks to mention. The dining experience is best for travelers from US. We loved the food and the chef. Instead of eating out with family, it's a great option to just eat in the hotel at night. Breakfast buffet is healthy sand keeps you full.

By on Aug 25, 2016

5

great hotel, just in the middle of scl

Couples

Personal very friendly and helpful, outside a Little bit dangerous in the night, like everywhere in South America. ist eine OASE

By on May 19, 2015

5

great hotel

Other

Great hotel. I am a frequent traveler and I have been in many hotels and I can tell this has been one of the best.

By on Apr 10, 2015

4

pleasant stay

Friends

The hotel was nice for a night long stay in the city. It was an easily cab-able location though a little outside of downtown action. The rooms were clean and comfy. The staff was accommodating to our needs and allowed is to check-in early.

By on Mar 19, 2015

5

lovely hotel

Couples

We stayed at Hotel Plaza San Francisco after our cruise that ended in Valparaiso. It is a lovely property with lots of staff, always offering to help. The buffet breakfast was nice also, fresh fruit, cereals, hot items, breads, cheeses, pastries. It has a great downtown location, very walkable and convenient to rail and buses. I would stay there again when in Santiago.

By on Dec 30, 2014

4

santiago

Couples

The hotel was fine. Did not have a good experience with prepaid private car to airport. They would not honor my prepaid voucher. The hotel made on the spot arrangement at a lower cost.

By on Dec 29, 2014

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