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Hotel HW Express

Property class: 3

Choose dates to view prices

Photo gallery for Hotel HW Express

A hotel reception desk with a modern design, a digital screen, and a sign indicating the hotel name.
A buffet table with various food items, including bread and pastries.
A compact kitchen with a built-in microwave, a sink, and a small refrigerator.
A hotel facade with a prominent sign reading "HOTEL HW".
A hotel room with a large bed, a desk with a laptop, and a chair.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
60 San Antonio, Santiago, Región Metropolitana, 8320259
  • Place, Barrio París-Londres
    ‪3 min walk‬
  • Place, Santa Lucia Hill
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk with a laptop, and a chair.

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, soundproofing, WiFi (free), bed sheets

Standard Twin Room

9.8 out of 10
Exceptional
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, and a window with curtains.

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, and a window with curtains.

Junior Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santiago

Located in Downtown Santiago, Hotel HW Express is next to San Francisco Church and Barrio París-Londres. This 40-room, 3-star hotel welcomes guests with conveniences like free breakfast, a coffee shop/cafe, and free in-room WiFi. It's connected to a rail/subway station in central Santiago and also close to Plaza de Armas and Costanera Center.

What's nearby

  • Barrio París-Londres - 3 min walk - 0.2 miles
  • Santa Lucia Hill - 4 min walk - 0.3 miles
  • University of Chile - 6 min walk - 0.4 miles
  • Plaza de Armas - 7 min walk - 0.4 miles
  • Palacio de la Moneda - 9 min walk - 0.5 miles

Getting around

  • Santa Lucia Station - 4 min walk
  • Santiago Central Station - 11 min drive
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Almacruz Hotel y Centro de Convenciones - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Bar Nacional 3 - ‬4 min walk
  • ‪Dominó Estado - ‬3 min walk
  • ‪Sushi Kay - ‬4 min walk

About this property

Hotel HW Express

Guests of Hotel HW Express enjoy features like free WiFi in public areas. You can take advantage of free offsite parking, along with an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include hair dryers and laptop-compatible safes. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Renovated entire property - April 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel HW Express Hotel

Hotel HW Express Santiago

Hotel HW Express Hotel Santiago

Frequently asked questions

What's there to do close to Hotel HW Express?

This hotel is situated in Downtown Santiago, just steps from Barrio París-Londres and Municipal Theatre of Santiago, and within a short walk of Plaza de Armas. You'll also find Santa Lucia Hill and Palacio de la Moneda less than a mile away.

How much does it cost to stay at Hotel HW Express?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Hotel HW Express on Sep 20, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel HW Express?

Yes, though parking is limited parking.

Does Hotel HW Express feature a casino?

No, Hotel HW Express doesn't have a casino.

Will I find an indoor pool at Hotel HW Express?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel HW Express?

Couples staying at this hotel will appreciate amenities like a coffee shop/cafe and a free daily breakfast plus some guestrooms include a city view.

Does Hotel HW Express have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel HW Express have a restaurant with a breakfast menu?

Yes, Hotel HW Express serves free buffet breakfast each morning from its cafe.

Will Hotel HW Express allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel HW Express.

Does Hotel HW Express have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel HW Express?

The closest major airport to Hotel HW Express is Santiago Intl. Airport (SCL), which is 11.8 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hotel HW Express?

No, there aren't any guestrooms with balconies at Hotel HW Express.

Hotel HW Express Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 158 reviews
Rating 8 - Good. 46 out of 158 reviews
Rating 6 - Okay. 10 out of 158 reviews
Rating 4 - Poor. 6 out of 158 reviews
Rating 2 - Terrible. 3 out of 158 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very comfortable and perfect for a nice rest or catch up with homework if you are a student and are also traveling
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff, decent breakfast
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for all the historic attractions and dteff very friendly and supportive
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was friendly, wifi great, central location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Bernicy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, convenient location in the historical center of Santiago. Breakfast lack variety; it is basic but sufficient. Could be more helpful if the hotel has adaptors to lend.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Terje

Liked: Cleanliness
Good location. Nice and clean hotel and great staff
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and helpful staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Walter Antonio Gonzalez

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect, location, staff, Room.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Zhao

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, staff is helpful
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ronald Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent 5 nights at the hotel. The breakfast buffet had a nice variety of foods which were attractively arranged and replenished as needed. The variety was sufficient for a vegetarian diet. Our room on the 7th floor was super quiet and it was easy to replenish supplies. The front desk was efficient in arranging taxi services as needed. My wife and I have traveled to many South American countries and this hotel is as good as any of them. It was a very nice 5 days.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Chester

Liked: Cleanliness, property conditions & facilities
Everything was great.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Douglas

Liked: Cleanliness
Hears fighting/glass breaking and yelling outside of hotel at night. Room was fine but loud from road outside the window. Many other hotels in the area to stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sarah-Maude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The only complication I had was with the luggage hold, there wasn’t any space at the time, but the hotel in front had some, so it wasn’t so bad.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Location was great. Breakfast was simple but nice.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

sedat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

sedat

Disliked: Staff & service, property conditions & facilities
Room was clean,staf wasn’t helpfull,breakfast was poor,air vconditioning and heating was good.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service, amenities
Good location but small reception with no lobby for guest waiting to check in. Reception are not so friendly, unwelcoming and simply dont care about their guest.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Convenient. Very comfortable bed and bedding.Pleasant staff. Decent breakfast.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Guenter

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Very quiet. Staff is wonderful, always trying to help. I’ll stay there again.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Tashika

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and staff real nice and helpful
Stayed 7 nights in Jun 2025
Verified review

6/10 Okay

Luis A.

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, it worked properly.
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities
Great hotel, excellent rooms and locations if one wants to be in town center. Breakfast is ok. One big negative, they refuse to store luggages.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Torunn

Liked: Cleanliness, amenities
Nice Hotel, very centrally located. Clean, big rooms. Ok Breakfast. Nice people at the reception. Area ok during daytime.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff were nice, not all. Then everything was fine.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Efrain

Heater, tv, were not working properly
Stayed 4 nights in Apr 2026