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Pensión El Puerto

2.0 star property

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Double Room, 1 Queen Bed | Bathroom | Towels
City Double Room | Free WiFi, bed sheets
City Double Room | Free WiFi, bed sheets
Loft | Free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Portu Kalea 19, San Sebastián, Gipuzkoa, 20003
  • Place, Monte Urgull
    ‪2 min walk‬
  • Place, Plaza de La Constitucion
    ‪3 min walk‬
  • Place, Donostia-San Sebastian Aquarium
    ‪6 min walk‬
  • Airport, San Sebastian (EAS)
    ‪30 min drive‬

Room options

View all photos for Basic Twin Room

Basic Twin Room | Free WiFi, bed sheets

Basic Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Free WiFi, bed sheets

Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Loft

Loft | Free WiFi, bed sheets

Loft

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for City Double Room

City Double Room | Free WiFi, bed sheets

City Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

San Sebastián

Located in Old Town San Sebastián, Pensión El Puerto is within a 10-minute walk of popular sights such as Concha Beach and Donostia-San Sebastian Aquarium. This 4-room pension welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out.
View more Pensions in San SebastiánOpens in a new window

What's nearby

  • Basilica of Saint Mary of the Chorus - 2 min walk - 0.1 miles
  • Monte Urgull - 2 min walk - 0.1 miles
  • Plaza de La Constitucion - 3 min walk - 0.2 miles
  • San Sebastián Turismo - 3 min walk - 0.2 miles
  • Donostia-San Sebastian Aquarium - 6 min walk - 0.4 miles

Getting around

  • Donostia-San Sebastián Station - 15 min walk
  • San Sebastian (EAS) - 24 min drive

Restaurants

  • ‪Gandarias - ‬2 min walk
  • ‪Atari Gastroteka - ‬1 min walk
  • ‪Ganbara - ‬1 min walk
  • ‪Ubarrechena - ‬1 min walk
  • ‪Casa Bartolo - ‬2 min walk

About this property

Pensión El Puerto

At Pensión El Puerto, guests have access to features like express check-in and express check-out.
Guests can expect to find free WiFi.

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$93 nightly
The price is $103
Jun 28 - Jun 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Virtual front desk

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pensión El Puerto Pension
Pensión El Puerto San Sebastián
Pensión El Puerto Pension San Sebastián

Frequently asked questions

Is a free cancellation option available at Pensión El Puerto?

Pensión El Puerto offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Pensión El Puerto?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Pensión El Puerto on Jul 1, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Pensión El Puerto?

This pension is situated in Old Town San Sebastián within a 10-minute walk of Concha Beach, Donostia-San Sebastian Aquarium, and Concha Promenade. You'll also find Bay of Biscay and Basilica of Saint Mary of the Chorus less than a mile away.

Is parking available on site at Pensión El Puerto?

No, there isn't parking at this pension.

Does Pensión El Puerto feature a casino on the premises?

No, Pensión El Puerto doesn't have a casino.

Is there an indoor pool at Pensión El Puerto?

No, there is no indoor pool at this pension.

Does Pensión El Puerto have a hot tub?

No, there isn't a spa tub at this pension.

Does Pensión El Puerto feature a restaurant that includes a breakfast menu?

No, Pensión El Puerto doesn't have a restaurant that serves breakfast.

Will Pensión El Puerto allow pets to stay free of charge?

No, pets aren't allowed at Pensión El Puerto.

Does Pensión El Puerto have connecting rooms available?

No, this pension doesn't feature connecting guestrooms.

How far is the airport from Pensión El Puerto?

The closest major airport to Pensión El Puerto is San Sebastian (EAS), which is 13.4 mi away (24 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is located 29.7 mi away (46-minute drive).

Are there rooms with balconies that I can book at Pensión El Puerto?

No, there aren't any accommodations with balconies at Pensión El Puerto.

Pensión El Puerto Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 35 reviews
Rating 8 - Good. 14 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 3 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location in the Center of town, WiFi worked well. The room was clean and comfortable. The only issue is that the bathroom is at the end of the hall away from the room
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a quick one night stay. Very clean and accessible to many restaurants!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Room, Convenient Location, Great Price!

This was a nice, comfortable room in a convenient area - and the price was excellent. So, a great value overall.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

HIROMU

Liked: Cleanliness, property conditions & facilities
so good
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I had issues getting in but the staff in the phones was so very helpful
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Janet

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Fabulous location but we had a problem checking in as it’s a remote check in, we hadn’t received details and no one answered the phone. Also we were not aware that the bathroom was down the corridor and be careful as some rooms have a shared bathroom.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Izaro

Liked: Amenities
.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Gulumser

It was supposed to be a queens bed but we had two single beds pushed together!
Stayed 3 nights in Sep 2024
Verified

4/10 Poor

Ailie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

No hot water + white neon lighting everywhere

Feels more like a hospital room than a center of town hotel. The check in process is a bit annoying (forced to call them as they don’t even have an email to send all the info they request) Only one of us had hot water in the shower in the morning. Paying 100€ for that was not ok
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Azucena

A nightmare during the night!!

At first, I was happy with service as the pension is central in the old town and next to the port and beach. I was also allowed to enter the room early by 12 pm as I arrived directly from the airport. However, it was difficult to get confirmation of details for me to be able to get into the property, and the woman cleaning was the only one around to talk to and unable to help out. It is also a pain to have to use keys to open and close the bathroom and bedroom all the time. However, at the same time, it does provide a sense of privacy and safety. I had a long day out and was looking forwards to my night sleep. However, I was shocked to wake up in the middle of the night by 4.30 am with both the TV and air conditioning coming on at the same time!!!. Both remote controls were on the bedside table so I was left feeling as if someone had direct access to them or they were set up on alarm from previous tenants!?. I couldn’t sleep for a couple of hours after that experience and nobody to talk to about it at that time of the night!!. I managed to sleep until 10.30am and woke up feeling tired and as if I had waisted my morning. I would not stay again but I realised afterwards that I had booked a similar accommodation in Vitoria and was concerned about it.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Jose

Liked: Amenities, property conditions & facilities
La habitación
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kaddour

Liked: Cleanliness, staff & service, amenities
Personnel courtois chambre propre nickel
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
Ja
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Akane

Liked: Cleanliness, room comfort
Disliked: Staff & service
コスパ良い宿を探して選びました。旅慣れた方の短期間の利用なら許容できると思います。 まずこちらはペンションなのでゲストハウスみたいな、ホテルとはまた違う種類です。バス・トイレが別の場所で共用ということを、予約時は知らずに予約してしまったので注意です。結果綺麗で鍵付きなのでよかったのですが。部屋から出て、鍵を閉めて廊下を歩き、バスルームの鍵を開ける感じです。(鍵の開け方が難しい…)スタッフがいないのと、バスルームは外なので、女性1人だと心細いかも。部屋は音漏れしまくります。部屋にはテレビとベッド、タオルがあります。バルのある中心地なので外も騒がしいですが、あの街の雰囲気を身近に感じれて私は好きでした！ チェックインはオンライン、フロントなどもありません。メールで鍵の番号などを聞き、宿に入ります。ここは少し不安でしたが、入って階段を登り、右に扉がありました。貸主のかたはメールで丁寧にやりとりをしてくれます。 旅慣れた、コスト重視で旅がしたい方にはおすすめです！ 窓からの景色も素敵でした。ありがとうございました。
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service

No repetiré.

Para acceder, necesitas códigos numéricos, llaves y el baño se comparte.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tulia Berenice

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estafadores

Reservé con mi pareja una cama de matrimonio, y al llegar había 2 camas individuales. No devolvieron el dinero ni ningún tipo de compensación. El baño esta fuera de la habitación (información que está bastante escondida cuando lees la info de la habitacion). Además no tienen personal físico asique todas la gestiones fueron por telefono. Literalmente una estafa para extranjeros a quien creen que pueden tomar el pelo. Recomiendo no ir.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Berta

Liked: Cleanliness, staff & service, property conditions & facilities
Hemos estado muy agusto. Muy buena ubicación. Repetiremos seguro!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

maarten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pension op unieke locatie midden in het oude centrum/uitgaansgebied van Donostia/San Sebastián. Het ligt op korte loopafstand van het strand (5 min.) en ook het nieuwere gedeelte van San Sebastián is niet ver te voet of met openbaar vervoer. De hotelkamer die wij hadden was uitgerust met een klein keukentje met alle benodigdheden erin (pannen, borden en andere benodigdheden). Verder had de kamer een geblindeerde raam en dus geen uitzicht op de straat maar wel een plat dak/terras (zonder meubels). Al met al een fijn pension. Let op geen kinderen onder 11 toegestaan, voor ons werd een uitzondering gemaakt omdat ze er te laat achterkwamen.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und hilfsbereites personal. nach einer 12 stunden anfahrt durften wir 3 stunden vorher ins hotelzimmer einchecken.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Marie-Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Pensión située au 1er étage d’un immeuble idéalement situé dans le quartier palpitant de San Sebastian. Bien rénové, l’isolation phonique et double vitrages sur la rue, la clim sont appréciables . Le self Check in et la sdb réservée à la chambre mais accessible via le couloir ( cela devrait être plus clair sur la description dans le site Expedia) sont plutôt surprenants. Site de réservation bien fait . Excellent service client trilingue (FR ENG &SP) qui répond hyper rapidement aux questions via le chat et est très rassurant . Instructions d’accès très claires , le bip de la porte d’entrée au 1er est un peu bruyant la nuit .. chambre de bonne taille, lit confortable . La sdb est très petite mais fonctionnelle, un petit gobelet serait utile. Une experience rajeunissante qui m’a rappelé mes voyages d’étudiante 😀
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Majid

Stayed 1 night in Jan 2026
Verified

8/10 Good

Julien

Stayed 1 night in Dec 2025