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Hotel SANSEbay

3.5 star property
VIP Access

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Photo gallery for Hotel SANSEbay

Double Room, Sea View | View from room
Reception
Reception
Junior Suite SANSEbay | Living area | Smart TV, books
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Calle mari 21, San Sebastián, 20003
  • Place, Monte Urgull
    ‪1 min walk‬
  • Place, Plaza de La Constitucion
    ‪3 min walk‬
  • Place, Donostia-San Sebastian Aquarium
    ‪6 min walk‬
  • Airport, San Sebastian (EAS)
    ‪30 min drive‬
VIP Access
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Room options

View all photos for Urban familiar terraza

Urban familiar terraza | Premium bedding, down comforters, in-room safe, blackout drapes

Urban familiar terraza

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room, Sea View

Double Room, Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Urban interior patio

Urban interior patio | Premium bedding, down comforters, in-room safe, blackout drapes

Urban interior patio

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Familiar vistas laterales bahía

Familiar vistas laterales bahía | Premium bedding, down comforters, in-room safe, blackout drapes

Familiar vistas laterales bahía

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Cozy Apartment

Cozy Apartment | Private kitchen

Cozy Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Smart Apartment

Smart Apartment | Private kitchen

Smart Apartment

  • 560 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Premium bedding, down comforters, in-room safe, blackout drapes

Superior Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 657 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Urban confort terraza

Urban confort terraza | Premium bedding, down comforters, in-room safe, blackout drapes

Urban confort terraza

9.2 out of 10
Wonderful
(5 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, in-room safe, blackout drapes

Premium Room

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Suite SANSEbay

Suite SANSEbay | View from room

Suite SANSEbay

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Basic Double Room

Premium bedding, down comforters, in-room safe, blackout drapes

Basic Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite SANSEbay

Junior Suite SANSEbay | Living area | Smart TV, books

Junior Suite SANSEbay

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

About the neighborhood

San Sebastián

Located in Old Town San Sebastián, Hotel SANSEbay is adjacent to Monte Urgull and within a 10-minute walk of other popular attractions like Donostia-San Sebastian Aquarium. This 27-room, 3.5-star hotel welcomes guests with conveniences like a coffee shop/cafe, free in-room WiFi, and concierge services.

What's nearby

  • Monte Urgull - 1 min walk - 0.0 miles
  • Plaza de La Constitucion - 3 min walk - 0.2 miles
  • Donostia-San Sebastian Aquarium - 6 min walk - 0.4 miles
  • Concha Beach - 7 min walk - 0.4 miles
  • Concha Promenade - 8 min walk - 0.5 miles

Getting around

  • Donostia-San Sebastián Station - 17 min walk
  • San Sebastian (EAS) - 24 min drive

Restaurants

  • ‪Gandarias - ‬3 min walk
  • ‪Atari Gastroteka - ‬2 min walk
  • ‪Ganbara - ‬4 min walk
  • ‪Casa Bartolo - ‬3 min walk
  • ‪Casa Alcalde - ‬3 min walk

About this property

Hotel SANSEbay

Hotel SANSEbay features free WiFi in public areas, express check-in, and express check-out. If you drive, self parking is EUR 30 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 150.00 per vehicle. The front desk has multilingual staff that can help with securing valuables, concierge services, and luggage storage. Other amenities at this beach hotel include laundry facilities, a communal living room, and a water dispenser.
Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Safes are also available. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bar Urgul

Things to do

  • Bicycle rentals
  • Books
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 to 25 for adults, and EUR 9.50 to 25 for children
  • Airport shuttle fee: EUR 150.00 per vehicle
  • Self parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.

Property is also known as

Hotel SANSEbay San Sebastian
SANSEbay San Sebastian
SANSEbay
Hotel SANSEbay Hotel
Hotel SANSEbay San Sebastián
Hotel SANSEbay Hotel San Sebastián

Frequently asked questions

Is a free cancellation option available at Hotel SANSEbay?

Hotel SANSEbay provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel SANSEbay?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at Hotel SANSEbay on Jun 7, 2026 start from $207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel SANSEbay?

This hotel is situated in Old Town San Sebastián within a 10-minute walk of Donostia-San Sebastian Aquarium, Concha Beach, and Concha Promenade. You'll also find Monte Urgull and Bay of Biscay less than a mile away.

Is parking available on site at Hotel SANSEbay?

Yes, parking is offered for EUR 30 per day.

Does Hotel SANSEbay include a casino?

No, Hotel SANSEbay doesn't have a casino.

Is there an indoor pool at Hotel SANSEbay?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel SANSEbay?

Couples will appreciate amenities at this hotel, including a down comforter and a smart TV in each guestroom, and some feature sea view.

Are there hot tubs at Hotel SANSEbay?

No, there isn't a spa tub at this hotel.

Does Hotel SANSEbay have a restaurant that serves breakfast?

Yes, Hotel SANSEbay serves a cooked-to-order breakfast for a surcharge each morning at Bar Urgul.

Does Hotel SANSEbay allow pets to stay free of charge?

No, pets aren't allowed at Hotel SANSEbay.

Are there connecting rooms at Hotel SANSEbay?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel SANSEbay?

The closest major airport to Hotel SANSEbay is San Sebastian (EAS), which is 12.7 mi away (24 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is located 29.7 mi away (43-minute drive).

Are there rooms with balconies that I can book at Hotel SANSEbay?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio where guests can enjoy sea and courtyard views.

Hotel SANSEbay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 412 out of 513 reviews
Rating 8 - Good. 82 out of 513 reviews
Rating 6 - Okay. 11 out of 513 reviews
Rating 4 - Poor. 2 out of 513 reviews
Rating 2 - Terrible. 6 out of 513 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, beautiful rooms and great value.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ahmet ragip

Liked: Cleanliness, staff & service, amenities
Perfect location, clean and modern, nice foods
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to restaurants, great ocean view
Park steps from hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shelton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay in this perfectly located boutique hotel on the edge of the old town near the harbour. The staff were extremely friendly and helpful with lots of tips and a welcome drink! Though I did not have a harbour view, the room had a good shower and comfortable bed - all you really need when there is lots to do outside. I would look to stay there again if back in town.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location - right near the old town and beach. The staff were very friendly, room was clean and modern.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Christine Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect hotel in San Sebastián. Fabulous location in the old town with an excellent view of harbour. You can walk everywhere. Lots of pinchos and restaurants in the neighborhood. Lots of local shops too. Next to beach. Linens are great and staff friendly and helpful. We will definitely stay here again. That is, on our next visit to San Sebastián.
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Helmys

Liked: Cleanliness, amenities, property conditions & facilities
Good location, staff and the rooms are clean. Andy at the Front desk was very helpful. Gave us great recommendations of the area. We will love to comeback again. Only downside is that our room didn't have drawers to set our clothes. Beside that, everything was wonderful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

AUDREY

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was fabulous!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities
We had a lovely stay! Clean, great location and friendly staff. Recommend it to everyone traveling to San Sebastián!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities
Room was very clean and well-appointed with a beautiful view of the sea. Nice bathroom as well. Excellent location at the end of the Concha, and right at the start of Old Town. We booked very last minute, so didn't receive the driving directions video - if you are driving, you do have to drive on the pedestrian roads, so reach out the hotel ahead of time for directions if you don't have them before you head over. There is (paid) parking at the hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful stay! This is the perfect hotel in the perfect location to explore San Sebastián. It is in the heart of old town looking over the water. Minutes to delicious food and a short walk from the centre of town. The staff are fabulous, the rooms are clean and comfortable. Couldn’t ask for a better stay!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Estelle

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!! Helpful staff. Great location - right in the heart of old town but away from the busy streets, very close to the beach and Urgull One of the best apartment hotels we've stayed at. Apartment is well-equipped, clean, spacious, with very nice view.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Keiji

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, from costumer service to the hotel location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great hotel with friendly staff happy to help! Will definitely stay here again
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Arely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old town.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service
Location and staff
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the facility and location but bar downstairs was loud into the night and early morning. Hotel did provide ear plugs.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and efficient. Pre booked parking was easy. The area was great for walking to pintxo bars, restaurants and the beach area.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Perfekt Place! Perfect Staff! Loved everything about it!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Chelsey

Liked: Cleanliness, property conditions & facilities
The location was perfect.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, beautiful view and great rooms
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Hotel SANSEbay – great service with recommendations and support for transportation; amazing location right by the water and in the Old Town; would definitely stay again.
Stayed 2 nights in Aug 2025

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