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Sheraton Puerto Rico Resort & Casino

Property class: 4

Choose dates to view prices

Photo gallery for Sheraton Puerto Rico Resort & Casino

A hotel with a modern design, featuring a large pool area, a bridge, and a view of the cityscape at dusk.
A modern restaurant with wooden tables and chairs, hanging wicker chandeliers, and a bar area.
A beach with palm trees and a clear blue sky.
A modern interior with multiple hanging pendant lights, a wooden panel wall, and a glass railing.
An outdoor patio with tables and chairs, string lights, a bar area, and a view of the cityscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
200 Convention Boulevard, San Juan, 00907
  • Place, Sheraton Casino
    ‪1 min walk‬
  • Place, Distrito T-Mobile
    ‪2 min walk‬
  • Place, Puerto Rico Convention Center
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a bench, a TV, and a view of a cityscape.

Traditional Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(89 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 2 Queen Beds, City View

A hotel room with two beds, a TV, a desk with a chair, a bench, and a view of the city.

Traditional Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(93 reviews)
  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Bay View

A hotel room with a large bed, a flat-screen TV, a bench, and a view of the marina through the glass door.

Superior Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(37 reviews)
  • Bay view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, Bay View

A hotel room with two beds, a desk with a chair, a TV, and a view of the city.

Superior Room, 2 Queen Beds, Bay View

9.4 out of 10
Exceptional
(25 reviews)
  • Bay view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom, City View

A hotel room with a large bed, a desk with a chair, a TV, a city view, and a nightstand with a lamp.

Executive Suite, 1 Bedroom, City View

  • City view
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern living room with a sectional sofa, a coffee table, and a dining area with a table and chairs.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 978 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Bay View

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the city.

Suite, 1 Bedroom, Bay View

  • Bay view
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony, Bay View

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the city.

Deluxe Room, 1 King Bed, Balcony, Bay View

8.8 out of 10
Excellent
(25 reviews)
  • Bay view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Bay View

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Deluxe Room, 2 Queen Beds, Balcony, Bay View

8.8 out of 10
Excellent
(21 reviews)
  • Bay view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (View)

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the city.

Suite, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 1004 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Presidential Suite, 2 Bedrooms, Bay View

A modern hotel room with a large sofa, a coffee table, a TV, and a balcony with a view.

Presidential Suite, 2 Bedrooms, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 2265 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

A hotel room with two beds, a TV, a desk with a chair, a bench, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

  • City view
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

A hotel room with two beds, a TV, a desk with a chair, a bench, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

A hotel room with a bed, a chair, a small table with a kettle, water bottles, and a framed picture on the wall.

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • City view
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk with a chair, a bench, a TV, and a view of a cityscape.

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

A hotel room with two beds, a TV, a desk with a chair, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Traditional Room, 1 King Bed, City View (Hearing Accessible)

A hotel room with a bed, a chair, a small table with a kettle, water bottles, and a framed picture on the wall.

Traditional Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a chair, a small table with a kettle, water bottles, and a framed picture on the wall.

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • 309 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a TV, a desk with a chair, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a TV, a desk with a chair, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the city.

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 978 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

San Juan

Located in Santurce, Sheraton Puerto Rico Resort & Casino is adjacent to Puerto Rico Convention Center and within a 5-minute walk of other popular sights like Distrito T-Mobile. This 503-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 4 restaurants.

What's nearby

  • Sheraton Casino - 1 min walk - 0.0 miles
  • Distrito T-Mobile - 2 min walk - 0.2 miles
  • Puerto Rico Convention Center - 4 min walk - 0.3 miles
  • Coca-Cola Music Hall - 5 min walk - 0.3 miles
  • Escambron Beach - 3 min drive - 1.5 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Esquina Watusi - ‬17 min walk
  • ‪Miramar Food Truck Park - ‬2 min drive
  • ‪El Hamburger - ‬3 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Sheraton Puerto Rico Resort & Casino

Guests of Sheraton Puerto Rico Resort & Casino have access to a full-service spa, a casino, and an outdoor pool. Parking is available for USD 20 per night (USD 28 per day for valet parking), and there's also a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a children's pool, a 24-hour gym, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Bathrooms offer spring water baths, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other amenities include coffee makers, free local calls, and laptop-compatible safes. Change of bedsheets is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa Retreat has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open select days.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 20 per night)
  • Valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Choices
  • Texas de Brazil
  • The Bay Pool Bar & Grille
  • The Cafe

Things to do

  • 18 gaming tables
  • 24-hour gym
  • 448 slot machines
  • Casino (21,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sportsbook
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station
  • Conference center (41,463 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Renovated entire property - March 2023
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Spring water bathtub
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay, plus a deposit of USD 20 per night
  • Dogs and cats only
  • 2 total (70 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 40.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 61.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 28 per day (in/out privileges)
  • Pet deposit: USD 20 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Puerto Rico Casino
Sheraton Puerto Rico Hotel & Casino
Sheraton Puerto Rico Hotel And Casino
Sheraton Puerto Rico Hotel San Juan
Sheraton Puerto Rico Hotel Casino San Juan
Sheraton Puerto Rico Hotel Casino
Sheraton Puerto Rico Casino San Juan
Sheraton Puerto Rico Hotel San Juan

Frequently asked questions

Is free cancellation available at Sheraton Puerto Rico Resort & Casino?

Sheraton Puerto Rico Resort & Casino provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Puerto Rico Resort & Casino?

As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at Sheraton Puerto Rico Resort & Casino on Sep 7, 2026 start from $290, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sheraton Puerto Rico Resort & Casino?

This hotel is situated in Santurce within a short 16-minute walk of Condado Beach and also 3 minutes on foot from Distrito T-Mobile. You'll also find Port of San Juan and Casino del Mar at La Concha Resort within a short drive.

Will I be able to park at Sheraton Puerto Rico Resort & Casino?

Yes, valet parking is offered for USD 28 per day and self parking is available for USD 20 per night. Wheelchair-accessible parking is also available for guests.

Is a spa located at Sheraton Puerto Rico Resort & Casino?

Zen Spa Retreat is the hotel's spa and services include prenatal massages, Swedish massages, aromatherapy, and couples treatments. The spa is not open daily but only on select days.

Does Sheraton Puerto Rico Resort & Casino include a casino at the property?

Yes, Sheraton Puerto Rico Resort & Casino has a casino that's 21000 square feet and includes 18 gaming tables, 448 slot machines, and a VIP room.

Is there an indoor pool at Sheraton Puerto Rico Resort & Casino?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Sheraton Puerto Rico Resort & Casino good for couples?

There are plenty of amenities for couples at this hotel, including 4 restaurants, an outdoor pool, and a poolside bar.

Are there hot tubs at Sheraton Puerto Rico Resort & Casino?

No, but this hotel offers spring water bathtubs in all guestrooms.

Does Sheraton Puerto Rico Resort & Casino have a restaurant with a breakfast menu?

Yes, Sheraton Puerto Rico Resort & Casino has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Puerto Rico Resort & Casino allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sheraton Puerto Rico Resort & Casino for a fee of USD 150 per accommodation, per stay. A deposit of USD 20 per night is collected.

Are there connecting rooms at Sheraton Puerto Rico Resort & Casino?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sheraton Puerto Rico Resort & Casino?

The closest major airport to Sheraton Puerto Rico Resort & Casino is Luis Munoz Marin Intl. Airport (SJU), which is 6.9 mi away (16 minutes by car).

Can I book a room with a balcony at Sheraton Puerto Rico Resort & Casino?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy bay and city views.

Does Sheraton Puerto Rico Resort & Casino offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton Puerto Rico Resort & Casino.

Sheraton Puerto Rico Resort & Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 909 out of 1254 reviews
Rating 8 - Good. 194 out of 1254 reviews
Rating 6 - Okay. 81 out of 1254 reviews
Rating 4 - Poor. 37 out of 1254 reviews
Rating 2 - Terrible. 33 out of 1254 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to the staff and the pool all was great
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and breakfast were great!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Roxana Molina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, good Criollo breakfast sandwich, wished I would’ve enjoyed the pool more.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Great room, friendly staff perfect location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness
The pool was awesome. It’s bigger than what it looks like in the pictures and the servers of the food there is amazing!!!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, from location to amenities etc. Will be back again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, great location, awesome pool
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

CINDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly an amazing place very clean smells amazing staff was awesome and very accommodating! Very Satisfied with the stay!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lile

Liked: Cleanliness, amenities, property conditions & facilities
Great room, helpful, kind staff and awesome location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and friendly staff.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very professional dtaff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Jared

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, convenient shuttle to old town, and great restaurants nearby.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Colton

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, friendly staff, fast check in
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Iluminada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, had a good time.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, great roof top pool!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Abel Joseph Ferreira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn’t like was parking across and paying $20 a day! Sheraton needs there own parking structure! Other then that we loved it there
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really great stay at this hotel. The staff was friendly, welcoming, and always helpful whenever we needed anything. They made check-in and the overall experience smooth and enjoyable. The pool was definitely one of the highlights — clean, relaxing, and a perfect place to unwind. Overall, a comfortable stay with excellent service, and I would gladly stay here again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
Nice staff and easy location
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and friendly, and the location is close to everything. The only thing they should improve is the cleanliness in the pool area; there were plastic cups in the pool, and the floor where the sun loungers are located had mud between the bricks.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dalma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay. Every staff member are friendly and good customer service.
Stayed 2 nights in Mar 2026