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AC Hotel by Marriott San Juan Condado

4.0 star property

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Photo gallery for AC Hotel by Marriott San Juan Condado

Property amenity
Room, 1 King Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
Rooftop bar
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1369 Ashford Avenue, San Juan, 00907
  • Place, Atlantic Beach
    ‪7 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪9 min walk‬
  • Place, Condado Beach
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(157 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(68 reviews)
  • City view
  • 321 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 321 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed with Sofa bed, Balcony

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Balcony

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Partial Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Partial Ocean View

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Balcony (Hearing Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 321 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

San Juan

Located in Condado within a mile (2 km) of Condado Beach, AC Hotel by Marriott San Juan Condado is within a few miles (5 km) of other popular sights such as Pan American Pier. This 4-star hotel has 233 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza Antonia Quinones - 4 min walk - 0.3 miles
  • Atlantic Beach - 7 min walk - 0.4 miles
  • Casino del Mar at La Concha Resort - 9 min walk - 0.5 miles
  • Parque La Ventana al Mar - 12 min walk - 0.7 miles
  • Condado Beach - 3 min drive - 1.1 miles

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 25 min drive

Restaurants

  • ‪Cocina Abierta - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tijuana's Bar & Grill - ‬2 min walk
  • ‪The Place at Condado - ‬1 min walk
  • ‪Buns Burger Shop - ‬4 min walk

About this property

AC Hotel by Marriott San Juan Condado

At AC Hotel by Marriott San Juan Condado, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 25.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers, free toiletries, and bathrobes. Balconies, refrigerators, and coffee makers are also available. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Destination fee: USD 49.05 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

Frequently asked questions

Are free cancellation options available at AC Hotel by Marriott San Juan Condado?

AC Hotel by Marriott San Juan Condado offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at AC Hotel by Marriott San Juan Condado?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott San Juan Condado on May 25, 2026 start from $274, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of AC Hotel by Marriott San Juan Condado?

This hotel is situated in Condado, just steps from Casa Dra. Concha Meléndez Ramírez and Plaza Antonia Quinones, and within a short walk of Casino del Mar at La Concha Resort. You'll also find Condado Beach and Port of San Juan within a short drive.

Will I be able to park at AC Hotel by Marriott San Juan Condado?

Yes, secured parking is offered for USD 25 per day with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does AC Hotel by Marriott San Juan Condado include a casino on the premises?

No, AC Hotel by Marriott San Juan Condado doesn't have a casino.

Will I find an indoor pool at AC Hotel by Marriott San Juan Condado?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about AC Hotel by Marriott San Juan Condado?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and proposal/romance packages.

Does AC Hotel by Marriott San Juan Condado have a hot tub?

No, there isn't a spa tub at this hotel.

Does AC Hotel by Marriott San Juan Condado have a restaurant with a breakfast menu?

Yes, AC Hotel by Marriott San Juan Condado serves breakfast for a surcharge each morning at La Bodeguita De Manolo.

Will AC Hotel by Marriott San Juan Condado allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at AC Hotel by Marriott San Juan Condado for a fee of USD 50 per pet, per night.

Does AC Hotel by Marriott San Juan Condado have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to AC Hotel by Marriott San Juan Condado?

The closest major airport to AC Hotel by Marriott San Juan Condado is Luis Munoz Marin Intl. Airport (SJU), which is 5.6 mi away (25 minutes by car).

Can I book a room with a balcony at AC Hotel by Marriott San Juan Condado?

Yes, every guestroom at AC Hotel by Marriott San Juan Condado comes with a balcony and some offer ocean and city views.

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 697 out of 1216 reviews
Rating 8 - Good. 243 out of 1216 reviews
Rating 6 - Okay. 151 out of 1216 reviews
Rating 4 - Poor. 60 out of 1216 reviews
Rating 2 - Terrible. 65 out of 1216 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Samantha

Stayed 6 nights in Feb 2026

8/10 Good

Tiara, Brooklyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was quiet and sweet. We only stayed for a weekend but we enjoyed every moment of our short stay in Puerto Rico!
Stayed 2 nights in Oct 2025

10/10 Excellent

Samaria

Stayed 8 nights in Jan 2026

10/10 Excellent

Deloris

Stayed 3 nights in Jan 2026

10/10 Excellent

Marcelo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was again a great experience and stay at this property. Service is always great and the room was very clean and everything worked the way it should.
Stayed 4 nights in Feb 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
It was awesome thanks
Stayed 4 nights in Feb 2026

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
The shower was amazing at this hotel, the staff was absolutely amazing - very polite! The only thing I didn’t love was the lighting in the room there were a couple of lamps and then spot lights through out the room hard to look in the mirror with shadows. Otherwise everything was great!!!
Stayed 2 nights in Feb 2026

6/10 Okay

Aileen

Stayed 3 nights in Feb 2026

10/10 Excellent

RASHEEMA

Stayed 3 nights in Feb 2026

10/10 Excellent

susanna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, comfortable well appointed modern with simply the best bed to sleep on when you’re on vacation. It’s the reason I booked the hotel and honestly, it really is true. The hotel itself is smaller, but in a great location with a lot of professionals more couples. Less smaller children, which is what we were looking for on our journey.
Stayed 5 nights in Jan 2026

4/10 Poor

Jill

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Nice hotel and most staff were awesome, but the room itself was the worst stay I’ve experienced. To elaborate…Following a flight cancellation on January 31, my husband and I stayed at the AC Hotel Marriott San Juan in room 505 until February 1. While the front desk and bar staff were friendly, our experience was marred by significant issues with the room. Specifically, the roll-in shower flooded within minutes of use. Additionally, I discovered a clump of hair on the shower wall that did not belong to me. I immediately alerted the staff. While a team member arrived to place towels down to manage the flooding, two soaking wet towels were left behind, leaving us with only one dry towel. Furthermore, despite being told the hair had been removed, it remained on the wall. The following morning, I attempted to shower using only the handheld head and ensuring the curtain was closed. The floor began to flood again after only two minutes, forcing me to stop before I could finish washing. The hair was also still visible on the wall. This experience was unacceptable and highly disappointing. I sent this complaint directly to the hotel who had a manager call me. I was offered an apology and a $55 credit. While I appreciate the gesture, this room was costly with taxes and fees, $600+. Do not stay here unless you are desperate for a room due to a flight cancellation or bad weather and know you’re getting ripped off.
Stayed 1 night in Jan 2026

4/10 Poor

Patrice

The room was not ready. Check in was at 4 and although i was eafly
Stayed 1 night in Jan 2026

10/10 Excellent

JANET

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 10 nights in Jan 2026

10/10 Excellent

Davina Helene

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice. Rooms were clean and lovely. Location was good. The staff was wonderful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Angela

Stayed 3 nights in Jan 2026

10/10 Excellent

Yusneli

Stayed 4 nights in Jan 2026

10/10 Excellent

Carmen

Stayed 1 night in Jan 2026

4/10 Poor

Jan

Disliked: Amenities, property conditions & facilities
There was an unpleasant smell in the hotel. The thermostat in my room was locked so I could not adjust the temperature. I moved to another room and I could not get the hot water to turn on in the shower or bathroom sink despite following the instructions. The food in the restaurant is limited at best. This hotel does not meet the Marriott standards to which I am accustomed.
Stayed 5 nights in Jan 2026

10/10 Excellent

Maryrose

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service Will stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Javier

Liked: Cleanliness, property conditions & facilities
Good room excellent staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Binal

Stayed 4 nights in Jan 2026

6/10 Okay

TZU LI

Stayed 5 nights in Jan 2026

10/10 Excellent

elise

Stayed 1 night in Jan 2026

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Short but enjoyable. Area is full of good places to eat and have fun.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yasmine

Stayed 2 nights in Jan 2026

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