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Wyndham San Jose Herradura Hotel & Convention Center

4.0 star property

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Photo gallery for Wyndham San Jose Herradura Hotel & Convention Center

3 outdoor pools, sun loungers
Exterior
Suite, 1 King Bed, Non Smoking (Bridal Suite) | Premium bedding, Select Comfort beds, in-room safe, desk
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Autopista General Canas, 3 Miles South of Intl Airport, La Asunción, Heredia, 71880 1000
  • Place, Casino Fiesta Heredia
    ‪1 min walk‬
  • Place, Plaza Real Cariari
    ‪3 min walk‬
  • Place, Costa Rica Convention Center
    ‪17 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 King Bed

7.8 out of 10
Good
(37 reviews)
  • Garden view
  • 356 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(16 reviews)
  • Garden view
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Tower

Premium bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 1 King Bed, Tower

8.4 out of 10
Very good
(29 reviews)
  • Garden view
  • 356 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Tower

Premium bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Tower

7.0 out of 10
Good
(14 reviews)
  • Garden view
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Junior Suite, 1 King Bed

  • Garden view
  • 569 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 569 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Bridal Suite)

Suite, 1 King Bed, Non Smoking (Bridal Suite) | Premium bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Bridal Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 747 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Master Suite)

Premium bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Master Suite)

  • Mountain view
  • 1637 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 2 Bedrooms (2 King Beds)

Presidential Suite, 2 Bedrooms (2 King Beds) | Premium bedding, Select Comfort beds, in-room safe, desk

Presidential Suite, 2 Bedrooms (2 King Beds)

  • Mountain view
  • 2313 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed, Accessible

7.8 out of 10
Good
(10 reviews)
  • Garden view
  • 249 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Room, 1 King Bed, Non Smoking, Pool View | Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • 356 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Room, 2 Queen Beds, Non Smoking, Pool View | Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Pool View

  • 356 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

  • Garden view
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Non Smoking

Premium Room, 2 Queen Beds, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk

Premium Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard King Room

  • Sleeps 2
  • Free WiFi

Standard Two Queen Room

  • Sleeps 4
  • Free WiFi

Accessible King Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

La Asunción

Located in Ciudad Cariari, Wyndham San Jose Herradura Hotel & Convention Center is within a mile (2 km) of popular sights such as Costa Rica Convention Center and Ultrapark Free Zone & Business Center. This 229-room, 4-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a casino. It's connected to the convention center in central La Asunción and also close to Metro Free Zone & Business Park and Pedregal Event Center.

What's nearby

  • Casino Fiesta Heredia - 1 min walk - 0.1 miles
  • Plaza Real Cariari - 3 min walk - 0.2 miles
  • Cariari Bowling Center - 9 min walk - 0.5 miles
  • Cariari Golf Course - 13 min walk - 0.7 miles
  • Costa Rica Convention Center - 17 min walk - 1.0 mile

Getting around

  • Heredia Station - 10 min drive
  • Juan Santamaria Intl. Airport (SJO) - 17 min drive

Restaurants

  • ‪Deck Cafe - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dadabi - ‬10 min walk
  • ‪C Lounge - ‬11 min walk
  • ‪Restaurante Las Tejas - ‬8 min walk

About this property

Wyndham San Jose Herradura Hotel & Convention Center

Wyndham San Jose Herradura Hotel & Convention Center features a full-service spa, 3 outdoor pools, and a casino. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a gym, and 5 hot tubs.
Guests can expect 32-inch plasma TVs with cable channels, along with free WiFi and wired Internet. Select Comfort beds sport premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include coffee makers, free international calls, and free local calls. Housekeeping is available on request.
3 outdoor swimming pools and 5 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alma Spa. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:30 AM to 9:30 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CRC 10,000 to 20,000 for adults and CRC 5,000 to 10,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of CRC 20,000
  • Snack bar/deli

Restaurants on site

  • Piratas
  • Quattro
  • RUAH Coffee & Bakery

Things to do

  • 10 gaming tables
  • 3 outdoor pools
  • 5 hot tubs
  • 50 slot machines
  • Casino (1,023 square feet of space)
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)
  • Sauna
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Computer station
  • Conference center (25,597 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CRC 10000 to 20000 for adults, and CRC 5000 to 10000 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: CRC 20000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Hotel Herradura Wyndham

Hotel Wyndham Herradura

San Jose Wyndham Herradura

Wyndham Herradura Hotel

Wyndham Herradura San Jose

Wyndham Hotel San Jose

Wyndham Jose Herradura

Wyndham Jose Herradura Hotel

Wyndham San Jose Herradura Hotel Ciudad Cariari

Wyndham San Jose Herradura Ciudad Cariari

Wyndham San Jose Herradura Hotel Convention Center

Wyndham San Jose Herradura Hotel & Convention Center Hotel

Wyndham San Jose Herradura Hotel & Convention Center La Asunción

Frequently asked questions

Are free cancellation options available at Wyndham San Jose Herradura Hotel & Convention Center?

Wyndham San Jose Herradura Hotel & Convention Center provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Wyndham San Jose Herradura Hotel & Convention Center?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Wyndham San Jose Herradura Hotel & Convention Center on Jun 2, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Wyndham San Jose Herradura Hotel & Convention Center?

This hotel is situated in Ciudad Cariari, just steps from Casino Fiesta Heredia and Plaza Real Cariari, and within a short walk of Cariari Bowling Center. You'll also find Terrazas Lindora Shopping Center and Momentum Lindora Shopping Center within a short drive.

Is parking available on site at Wyndham San Jose Herradura Hotel & Convention Center?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Wyndham San Jose Herradura Hotel & Convention Center?

Alma Spa is the hotel's full-service spa and services include deep-tissue massages. The spa is not open daily but only on select days.

Does Wyndham San Jose Herradura Hotel & Convention Center include a casino on the premises?

Yes, Wyndham San Jose Herradura Hotel & Convention Center has a casino that's 1023 square feet and includes 10 gaming tables, 50 slot machines, and a VIP room.

Is there an indoor pool at Wyndham San Jose Herradura Hotel & Convention Center?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and 5 hot tubs.

What will couples enjoy most about a stay at Wyndham San Jose Herradura Hotel & Convention Center?

There are many amenities for couples at this hotel, including 2 restaurants plus some guestrooms feature a private indoor hot tub and a fireplace.

Does Wyndham San Jose Herradura Hotel & Convention Center have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Wyndham San Jose Herradura Hotel & Convention Center have a restaurant that serves breakfast?

Yes, Wyndham San Jose Herradura Hotel & Convention Center has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Wyndham San Jose Herradura Hotel & Convention Center allow pets to stay free of charge?

No, pets aren't allowed at Wyndham San Jose Herradura Hotel & Convention Center though service animals are welcome.

Does Wyndham San Jose Herradura Hotel & Convention Center have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Wyndham San Jose Herradura Hotel & Convention Center?

The closest major airport to Wyndham San Jose Herradura Hotel & Convention Center is San José (SYQ-Tobías Bolaños Intl.), which is 6.8 mi away (27 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 5.2 mi away (17-minute drive).

Are there rooms with balconies that I can book at Wyndham San Jose Herradura Hotel & Convention Center?

No, there aren't any guestrooms at Wyndham San Jose Herradura Hotel & Convention Center that offer a balcony.

Does Wyndham San Jose Herradura Hotel & Convention Center host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Wyndham San Jose Herradura Hotel & Convention Center.

Wyndham San Jose Herradura Hotel & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 904 out of 2126 reviews
Rating 8 - Good. 445 out of 2126 reviews
Rating 6 - Okay. 346 out of 2126 reviews
Rating 4 - Poor. 221 out of 2126 reviews
Rating 2 - Terrible. 210 out of 2126 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Stayed 1 night in May 2026

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the property and the workers were all very nice and attentive.
Stayed 3 nights in Mar 2026

10/10 Excellent

alfred

Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room good Bathroom needs renovations or at least maintenance
Stayed 1 night in Feb 2026

2/10 Terrible

luis

Disliked: Cleanliness, amenities
Todo el hotel está muy viejo y descuidado, los pisos sucios, alfombras en muy mal estado . La verdad muy mala experiencia. Jardines demasiado mal cuidados para el precio muy desagradable experiencia
Stayed 3 nights in Feb 2026

2/10 Terrible

Nyla

Stayed 4 nights in Feb 2026

8/10 Good

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice play to stay for a layover. We arrived in the afternoon before taking the shuttle to the airport the next morning. The staff was great and allowed us to use the facilities as we arrived early. They graciously stored our luggage until checking in. The pool area was nice. My only complaint was that the spa area was not heated. Would recommend. We had a nice suite and it was a good value.
Our view of the pool area
Our room
Stayed 1 night in Feb 2026

10/10 Excellent

Marian

Stayed 5 nights in Feb 2026

2/10 Terrible

Ahmad

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was terrible. The amenities were in terrible condition. The pool table was atrocious. The shuttle smelled the driver had a prostitute in the back.
Terrace outside the room
Ice machine on the second floor
Stayed 1 night in Jan 2026

10/10 Excellent

Tawanda

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great staff, great amenities, great restaurants nearby everything was excellent 10 out of 10. I’ll definitely go back!
Stayed 2 nights in Feb 2026

4/10 Poor

Freddi

Traveled with partner
Disliked: Cleanliness
Room was very dirty, shower was clogged , and there was no hot water in shower.
Stayed 1 night in Feb 2026

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great place, very clean, spacious, fun and priced correctly
Stayed 1 night in Feb 2026

10/10 Excellent

Muriel

Stayed 1 night in Feb 2026

10/10 Excellent

Alex

Stayed 2 nights in Feb 2026

6/10 Okay

Ale Jaime

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Buen servicio, comida aceptable. Las instalaciones son viejas, se nota sobretodo en los baños.
Stayed 2 nights in Feb 2026

6/10 Okay

Jesse

Liked: Cleanliness, staff & service, amenities
Bathroom needs work. Shower faucet should be replaced. Toilet leaks at the base. Toilet seat doesn't stay up. Thermost not adjustable. Poolside hot tub not heated. Quatro restaurant. Not a good experience...
Stayed 4 nights in Feb 2026

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was nice and responsive at this hotel. However, the entire place is in dire need of an upgrade. Lots of little things like a bedside lamp with a broken switch, a showerhead that barely functioned (they did replace it when we asked at the desk), and insufficient hot water. The mattress was uncomfortable too. The have a good airport shuttle and convenient restaurants across the highway, so it was sufficient for our two nights in the city. Just take your shower in the evening and plan to eat out.
Stayed 2 nights in Feb 2026

8/10 Good

Douglas

Liked: Cleanliness
Disliked: Property conditions & facilities
very hospalble
Stayed 13 nights in Feb 2026

2/10 Terrible

Nandini

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property and room itself is nice and helpful staff but we were there for literally 5 hours and all we wanted was a place to stay in the night and a hot shower before we go to the airport. Disappointed that such a big hotel admits they do t have hot showers ! I mean I don’t want scaling water but scently warm enough is not a lot to ask
Stayed 1 night in Feb 2026

8/10 Good

craig

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026

10/10 Excellent

Brandon

Stayed 1 night in Feb 2026

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities
Was prepared to dislike this hotel but it turned out to be ok for a nights stay after flying into San Jose in the early evening. Staff throughout stay were pleasant and helpful, rooms bordering onto pools were basic and needed refurbishment but were again OK, breakfast pleasant and the hotel had great natural internal air circulation which helped keep it cool
Stayed 1 night in Feb 2026

10/10 Excellent

Juan José

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 2 nights in Feb 2026

6/10 Okay

Dustin

Liked: Cleanliness, staff & service, amenities
I really wanted to leave the hotel a higher review but i have to be honest or there wont be any improvement for future guests. I really want to first comment on how courteous and professional the staff were...specifically Maria and Stif. They both took great care of me and i really appreciate them. However, the reason for my 3 vs. 5 stars is the hotel was without hot water for days 1-5 and 9-10 of my 10 night stay. The fix was out of either of their control and Maria was kind enough to compensate me a couple meals but i have to say the tepid showers really ruined my experience here. I later found out through a little bird that the hotel had been experiencing hot water issues 3 weeks before i ever arrived. When i brought it up i was led to believe i was the first person to mention the issue. I feel i was decieved and the hotel should have reached out to there incoming guests before arrival to at least give them the opportunity to change their plans if need be. It would have been extremely expensive for me to adjust my reservations to another hotel by waiting until the night of arrival. When i looked it would have cost me an additional 600 for a nearby hotel being that i booked my reservation about 6 months in advance. Im not gonna beat a dead horse but I felt this was not what you would expect from a name like The Wyndham. To end on a good note, the breakfast and the staff, the gym and the staff and finally the housekeeping and staff were incredible people as well as facilitie
Stayed 10 nights in Feb 2026

10/10 Excellent

Marie

Stayed 1 night in Feb 2026

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