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Alajuela City Hotel & Guest House

2.5 star property
Hotel with spa services, steps from Central Park

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Photo gallery for Alajuela City Hotel & Guest House

Courtyard
Front of property
Lobby
Garden
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Place, Central Park
    ‪2 min walk‬
  • Place, Juan Santamaría Park
    ‪6 min walk‬
  • Place, City Mall
    ‪19 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪4 min drive‬

Room options

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic Room, Private Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Room, Private Bathroom

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Room, Private Bathroom (Superior Room)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Comfort Room - Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Room - Shared Bathroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Economy Room - Shared Bathroom

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Alajuela

Located in Agonía, Alajuela City Hotel & Guest House is adjacent to Central Park and within a mile (2 km) of other popular sights like City Mall. This 12-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a terrace.

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Alajuela Cathedral - 2 min walk - 0.1 miles
  • Juan Santamaría Park - 6 min walk - 0.4 miles
  • Estadio Alejandro Morera Soto - 10 min walk - 0.5 miles
  • City Mall - 19 min walk - 1.0 mile

Getting around

  • San Antonio de Belen Station - 18 min drive
  • Juan Santamaria Intl. Airport (SJO) - 8 min drive

Restaurants

  • ‪Cevichera Junior - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Café Delicias - ‬2 min walk
  • ‪Soda la Cruz Roja - ‬4 min walk
  • ‪Heladeria Fantasia - ‬2 min walk

About this property

Alajuela City Hotel & Guest House

Hotel with spa services, steps from Central Park
Guests of Alajuela City Hotel & Guest House enjoy free WiFi in public areas, spa services, and a terrace. Self parking is available for USD 10 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include laundry facilities, a gift shop, and a vending machine.
Guests can expect to find free WiFi. Ceiling fans, hair dryers, and wardrobes or closets are also standard. Housekeeping is available once per stay.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 10 per night)
  • Secured self parking on site (USD 10 per night)

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: USD 10 per night
  • Nearby parking fee: USD 10 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 2.26 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Frequently asked questions

Are free cancellation options available at Alajuela City Hotel & Guest House?

Alajuela City Hotel & Guest House offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What can I see within easy reach of Alajuela City Hotel & Guest House?

This hotel is situated in Agonía, just steps from Juan Santamaria Historical Museum and Central Park, and within a short walk of Juan Santamaría Park. You'll also find Estadio Alejandro Morera Soto and Central Market Alajuela less than a mile away.

Is parking available on site at Alajuela City Hotel & Guest House?

Yes, secured parking is offered for USD 10 per night.

Is there a spa at Alajuela City Hotel & Guest House?

Spa services at the hotel include massages.

Does Alajuela City Hotel & Guest House have a casino at the property?

No, Alajuela City Hotel & Guest House doesn't have a casino.

Is there an indoor pool at Alajuela City Hotel & Guest House?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Alajuela City Hotel & Guest House?

Couples staying at this hotel will appreciate amenities like in-room massages as well as massages and concierge services.

Are there hot tubs at Alajuela City Hotel & Guest House?

No, this hotel doesn't have a spa tub.

Does Alajuela City Hotel & Guest House have a restaurant that serves breakfast?

No, Alajuela City Hotel & Guest House doesn't have a restaurant that serves breakfast.

Does Alajuela City Hotel & Guest House allow pets to stay for free?

No, pets and service animals aren't allowed at Alajuela City Hotel & Guest House.

Are there connecting rooms at Alajuela City Hotel & Guest House?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Alajuela City Hotel & Guest House?

The closest major airport to Alajuela City Hotel & Guest House is Juan Santamaria Intl. Airport (SJO), which is 1.9 mi away (8 minutes by car). Another top airport is San José (SYQ-Tobías Bolaños Intl.), which is located 12.2 mi away (32-minute drive).

Are there rooms with balconies that I can book at Alajuela City Hotel & Guest House?

No, there aren't any guestrooms with balconies at Alajuela City Hotel & Guest House.

Reviews

Alajuela City Hotel & Guest House Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 318 out of 456 reviews
Rating 8 - Good. 98 out of 456 reviews
Rating 6 - Okay. 24 out of 456 reviews
Rating 4 - Poor. 6 out of 456 reviews
Rating 2 - Terrible. 10 out of 456 reviews

Reviews

10/10 Excellent

Yuliya

Stayed 1 night in Jul 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jaila

Couldn’t say enough nice things. The staff is phenomenal! Kind as can be
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph, Hubert

Stayed 1 night in Jul 2025

8/10 Good

Howard

Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!

Had a very pleasant 2 night stay. Excellent service and the staff were super friendly. Really enjoyed the breakfast. Would gladly stay here again.
Stayed 2 nights in Jul 2025

4/10 Poor

alexander

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Crew very good, Hotel average, area unsafe during the night
Stayed 1 night in Jun 2025

10/10 Excellent

Lilian

Liked: Amenities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Anuja

Stayed 1 night in May 2025

6/10 Okay

Jonathan

Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness
Such a clean place and beautiful couple . I really enjoyed my stay .
Stayed 1 night in May 2025

8/10 Good

Luanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was hard to get to due to location and traffic and there was no facility parking, but the hotel was very quaint and authentic to the country. We loved the courtyard dining area. The staff was very nice and cordial. Our room and bathroom were small but the beds were comfortable. We were only there one night to fly out the next day.
Stayed 1 night in May 2025

6/10 Okay

Dominic

Stayed 1 night in May 2025

10/10 Excellent

Scott, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Heather

Traveled with family
Liked: Amenities
The staff was very helpful and the facility was clean. The breakfast exceeded our expectations.
Stayed 1 night in Apr 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

David, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and relaxing.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Cafe
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and staff very friendly. The building was older and in good condition. There was not A/C which was okay with the windows opened. The tall room doors had ventilation openings at the top of them which opened to the main hallway. This was nice for airflow but unfortunately also lets sound travel from the hall to the room. Breakfast was very good and there were quite a few shops and restaurants in the area. It was a good value for money overall and an easy trip from the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

An

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would say it's more like 4.5 stars. The room was small but spotless and fit our family of 4. Comfortable beds. Check-in was easy and the staff was pleasant and very nice. Breakfast was delicious, and set in a cute little courtyard. We easily took an Uber to the airport for a reasonable cost. The cons: no A/C, so we opened the window, but there were no screens so I got bug bites (just me, no one else) and the cars on the street were kind of noisy. But given the price of the room, you can't complain - you could just put on some bug spray and bring some earplugs if you're a light sleeper!
Stayed 1 night in Mar 2025

4/10 Poor

KARLA, MIAMI

Disliked: Property conditions & facilities
No parking And you have to pay separate for parking $11 outside of the hotel and walk to the hotel
Stayed 1 night in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Madi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Madi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated their helpfulness in figuring out transportation! And the staff was so kind, the breakfast in the morning was great, and the area around is very walkable and convenient.
Stayed 1 night in Mar 2025

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