Hilton Garden Inn San Jose Airport City Mall places you next to City Mall and within a mile (2 km) of Juan Santamaría Park. This 149-room, 3.5-star hotel has a restaurant, an outdoor pool, and a 24-hour gym. Located centrally in Alajuela, it's connected to a shopping center and also close to Alajuela Cathedral and Central Market Alajuela.
What's nearby
City Mall - 1 min walk - 0.0 miles
Juan Santamaría Park - 17 min walk - 0.9 miles
Alajuela Cathedral - 2 min drive - 1.1 miles
Parque Viva - 9 min drive - 4.2 miles
Terrazas Lindora Shopping Center - 10 min drive - 4.8 miles
Getting around
San Antonio de Belen Station - 21 min drive
Juan Santamaria Intl. Airport (SJO) - 10 min drive
Restaurants
Chili’s Grill & Bar - 1 min walk
Spoon - 2 min walk
Subway City Mall - 2 min walk
Spaghetti Factory - 2 min walk
Burger King - 3 min walk
About this property
Hilton Garden Inn San Jose Airport City Mall
Pet-friendly hotel with free parking connected to a shopping center in Alajuela
Built in 2023, the brand new Hilton Garden Inn San Jose Airport City Mall offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include meeting rooms, a conference center, and a gift shop.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include coffee makers, laptop-compatible safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free roundtrip airport shuttle from 4:00 AM to 1:00 AM at scheduled times
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 to 25 for adults and USD 10 to 15 for children
A bar/lounge
A poolside bar
A restaurant
Couples/private dining
Things to do
24-hour gym
Outdoor pool
Shopping mall
TV in common areas
Family friendly
Fenced pool
Grocery/convenience store
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
6 meeting rooms
Conference center (2,054 square feet of space)
Coworking space
Outdoors
In a nature reserve
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Area rugs in public areas
Braille/raised signage
Doorbell and phone notification
Elevator (59 inch wide door)
Front entrance ramp
Tile flooring in public areas
Tile flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site
More
1 building
10 floors
Ballroom
Banquet hall
Built in 2023
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
55-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Free bottled water
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Laptop workspace
Laptop-compatible safe
Mobile key entry
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
This property welcomes pets for USD 50 per accommodation, per stay
2 total (77 lbs is the maximum weight per pet)
Food and water bowls and an off-leash area are available
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees
Children and extra beds
Children stay free when using existing bedding
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately USD 20 to 25 for adults, and USD 10 to 15 for children
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and PayPal
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking, along with a car charging station.
Property Registration Number 99286738
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, mobile payments, and cash.
Mobile payment options include: Apple Pay and PayPal.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Additional information about polices, regulations, and more:
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA
Frequently asked questions
Is free cancellation available at Hilton Garden Inn San Jose Airport City Mall?
Hilton Garden Inn San Jose Airport City Mall offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.
What's there to do around Hilton Garden Inn San Jose Airport City Mall?
This hotel is located in Alajuela, just steps from City Mall. You'll also find Juan Santamaría Park and Parque Viva within a short drive.
Will I be able to park at Hilton Garden Inn San Jose Airport City Mall?
Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.
Does Hilton Garden Inn San Jose Airport City Mall have a casino at the property?
No, Hilton Garden Inn San Jose Airport City Mall doesn't have a casino.
Will I find an indoor pool at Hilton Garden Inn San Jose Airport City Mall?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.
What amenities will couples enjoy at Hilton Garden Inn San Jose Airport City Mall?
There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.
Does Hilton Garden Inn San Jose Airport City Mall have a hot tub?
No, there isn't a spa tub at this hotel.
Does Hilton Garden Inn San Jose Airport City Mall have a restaurant with a breakfast menu?
Yes, Hilton Garden Inn San Jose Airport City Mall serves buffet breakfast each morning for a surcharge from its restaurant.
Will Hilton Garden Inn San Jose Airport City Mall allow pets to stay free of charge?
Although they can't stay for free, pets are welcome at Hilton Garden Inn San Jose Airport City Mall for a fee of USD 50 per accommodation, per stay. The property also provides an off-leash area and food and water bowls.
Are there connecting rooms at Hilton Garden Inn San Jose Airport City Mall?
Yes, this hotel has connecting guestrooms you can book for your group event or vacation.
How far is the airport from Hilton Garden Inn San Jose Airport City Mall?
The closest major airport to Hilton Garden Inn San Jose Airport City Mall is Juan Santamaria Intl. Airport (SJO), which is within a mile. Another top airport is San José (SYQ-Tobías Bolaños Intl.), which is located 12.6 mi away (35-minute drive).
Are there rooms with balconies at Hilton Garden Inn San Jose Airport City Mall?
No, there aren't any guestrooms with balconies at Hilton Garden Inn San Jose Airport City Mall.
Does Hilton Garden Inn San Jose Airport City Mall have a wedding venue?
If you plan to exchange vows during your trip, consider the wedding services available at Hilton Garden Inn San Jose Airport City Mall.