Alajuela City Hotel & Guest House

2.5 star property

Choose dates to view prices

Photo gallery for Alajuela City Hotel & Guest House

Garden
Courtyard
Garden
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Place, Central Park
    ‪2 min walk‬
  • Place, Alajuela Cathedral
    ‪2 min walk‬
  • Place, Juan Santamaría Park
    ‪6 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪5 min drive‬

Room options

Classic Room, Private Bathroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Deluxe Room, Private Bathroom

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Room, Private Bathroom (Superior Room)

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Comfort Room - Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Economy Room - Shared Bathroom

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

You may also like

About the neighborhood

Alajuela

Located in Agonía, Alajuela City Hotel & Guest House is adjacent to Central Park and within a mile (2 km) of other popular sights like City Mall. This 12-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a terrace.

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Alajuela Cathedral - 2 min walk - 0.1 miles
  • Juan Santamaría Park - 6 min walk - 0.4 miles
  • Estadio Alejandro Morera Soto - 10 min walk - 0.5 miles
  • City Mall - 19 min walk - 1.0 mile

Getting around

  • San Antonio de Belen Station - 18 min drive
  • Juan Santamaria Intl. Airport (SJO) - 8 min drive

Restaurants

  • ‪Rest. Primer Sabor - ‬1 min walk
  • ‪Soda la Cruz Roja - ‬4 min walk
  • ‪Cevichera Junior - ‬4 min walk
  • ‪Café Delicias - ‬2 min walk
  • ‪Heladeria Fantasia - ‬2 min walk

About this property

Alajuela City Hotel & Guest House

Guests of Alajuela City Hotel & Guest House enjoy free WiFi in public areas, spa services, and a terrace. Self parking is available for USD 10 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include laundry facilities, a vending machine, and a picnic area.
Guests can expect to find free WiFi. Ceiling fans, hair dryers, and wardrobes or closets are also standard. Housekeeping is available once per stay.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 10 per night)
  • Onsite parking available only on request
  • Secured self parking on site (USD 10 per night)
  • Limited onsite self parking

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping (for a fee)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: USD 10 per night
  • Nearby parking fee: USD 10 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 2.26 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Frequently asked questions

Are free cancellation options available at Alajuela City Hotel & Guest House?

Alajuela City Hotel & Guest House offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Alajuela City Hotel & Guest House?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Alajuela City Hotel & Guest House on Apr 8, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Alajuela City Hotel & Guest House?

This hotel is situated in Agonía, just steps from Juan Santamaria Historical Museum and Central Park, and within a short walk of Juan Santamaría Park. You'll also find Estadio Alejandro Morera Soto and Central Market Alajuela less than a mile away.

Is parking available on site at Alajuela City Hotel & Guest House?

Yes, secured parking is offered for USD 10 per night.

Is there a spa at Alajuela City Hotel & Guest House?

Spa services at the hotel include massages.

Does Alajuela City Hotel & Guest House have a casino at the property?

No, Alajuela City Hotel & Guest House doesn't have a casino.

Is there an indoor pool at Alajuela City Hotel & Guest House?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Alajuela City Hotel & Guest House?

Couples staying at this hotel will appreciate amenities like in-room massages as well as massages and concierge services.

Are there hot tubs at Alajuela City Hotel & Guest House?

No, this hotel doesn't have a spa tub.

Does Alajuela City Hotel & Guest House have a restaurant that serves breakfast?

No, Alajuela City Hotel & Guest House doesn't have a restaurant that serves breakfast.

Does Alajuela City Hotel & Guest House allow pets to stay for free?

No, pets and service animals aren't allowed at Alajuela City Hotel & Guest House.

Are there connecting rooms at Alajuela City Hotel & Guest House?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Alajuela City Hotel & Guest House?

The closest major airport to Alajuela City Hotel & Guest House is Juan Santamaria Intl. Airport (SJO), which is 1.9 mi away (8 minutes by car). Another top airport is San José (SYQ-Tobías Bolaños Intl.), which is located 12.2 mi away (32-minute drive).

Are there rooms with balconies that I can book at Alajuela City Hotel & Guest House?

No, there aren't any guestrooms at Alajuela City Hotel & Guest House that offer a balcony.

Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 355 out of 507 reviews
Rating 8 - Good. 106 out of 507 reviews
Rating 6 - Okay. 26 out of 507 reviews
Rating 4 - Poor. 8 out of 507 reviews
Rating 2 - Terrible. 12 out of 507 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Tara

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was a weird hotel . They got all my info and get a extra money from me, after i book from Expedia, and i notice they got extra money from me, and they gave the dirty room ,with the hair on the bed a bed sheets was not clean, and fron desck person ask me i have to chose the break fast time and he even ask i have to chose what kind breakfast i want yo eat for tomorrow, for my brakfast time when i got there 15 minutes late they already put all my brakfast on the table and brakfast was cold already, they will give u no fresh eggs, even fruits come fro. Cane noting is fresh, the fro. Desk after i told him about hair it was on my bed, he came in my room and with his phone light searching for the hair on the floor, he ask me where is it, i told him i drop it on the floor he was keep searching to find the hair, i ask him this room is like the prison and the wall is to old, and look was so bad, and i ask if he has another room he said he has he show me last room , and he said this room has t.v and it cost $120 another old room even he said he can't give me this room with the same price because maybe someone come in the hotel at midnight and he will lose $50 , i never recommend to go to this hotel, doesn't have anything , even parking, they just want to charge the people over this old amd nasty places, and nasty breakfast, they put the note around the coffee, u can refill your coffee for free, they are so cheap people, coffee everywhere is free, they are so cheap.
Stayed 1 night in Dec 2025

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2025

4/10 Poor

Karina

Stayed 2 nights in Nov 2025

10/10 Excellent

Kirstie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Extremely helpful and friendly staff. Tasty breakfast. Great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Stayed 1 night in Nov 2025

10/10 Excellent

EDER NOE

Stayed 3 nights in Nov 2025

8/10 Good

Amber

Traveled with family and small children
Staff was so friendly and helpful! Rooms were nice and clean and the breakfast they made us in the morning was incredible! Highly recommend if you just need a night to stay close to the airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great AC,room was clean,included breakfast was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Caleb

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Owner and staff were friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Nice staff, charming inner court.
Stayed 1 night in Oct 2025

10/10 Excellent

Alina

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Bismarck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and great service.
Stayed 1 night in Oct 2025

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to share one outlet in the bathroom. That was the only downside! There was one by my bed but I had the wrong type of charger for it.
Stayed 1 night in Oct 2025

8/10 Good

Gary

Stayed 1 night in Oct 2025

10/10 Excellent

Marco Vinicio Araya

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous! In love with this place and everybody is wonderful and services are amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 4 nights in Aug 2025

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortabe, eclectic ambiance and the staff is lovely! I stayed overnight to be close to the airport and it was perfect. Only an 8 minute taxi ride. The beds were very comfortable and everything was very clean. Breakfast was delicious (eggs with spinach, tomatoes & onion) & fresh. Lots of shopping and restaurants choices all in walking distance as well as a beautiful park in the town center a few blocks away. Great place to sit and feed the pigeons! I can highly recommend this hotel and would definitely stay again.
Stayed 1 night in Sep 2025

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet doesn’t not flush toilet
Stayed 1 night in Sep 2025

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful when we were having trouble locating the hotel and gave excellent recommendations for places to stop and visit on our way to Fortuna! Delicious breakfast and clean rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Yuliya

Stayed 1 night in Jul 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jaila

Couldn’t say enough nice things. The staff is phenomenal! Kind as can be
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph, Hubert

Stayed 1 night in Jul 2025