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Alajuela City Hotel & Guest House

2.5 star property

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Photo gallery for Alajuela City Hotel & Guest House

Garden
Garden
Lobby
Courtyard
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Place, Central Park
    ‪2 min walk‬
  • Place, Juan Santamaria Historical Museum
    ‪2 min walk‬
  • Place, Alajuela Cathedral
    ‪2 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪5 min drive‬

Room options

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic Room, Private Bathroom

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Room, Private Bathroom

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Room, Private Bathroom (Superior Room)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Comfort Room - Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Room - Shared Bathroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Economy Room - Shared Bathroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Alajuela

Located in Agonía, Alajuela City Hotel & Guest House is adjacent to Central Park and within a mile (2 km) of other popular sights like City Mall. This 12-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a terrace.

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Juan Santamaria Historical Museum - 2 min walk - 0.1 miles
  • Alajuela Cathedral - 2 min walk - 0.1 miles
  • Juan Santamaría Park - 6 min walk - 0.4 miles
  • Estadio Alejandro Morera Soto - 10 min walk - 0.5 miles

Getting around

  • San Antonio de Belen Station - 18 min drive
  • Juan Santamaria Intl. Airport (SJO) - 8 min drive

Restaurants

  • ‪Rest. Primer Sabor - ‬1 min walk
  • ‪Soda la Cruz Roja - ‬4 min walk
  • ‪Cevichera Junior - ‬4 min walk
  • ‪Café Delicias - ‬2 min walk
  • ‪Kurcuma Artisanal Food - ‬4 min walk

About this property

Alajuela City Hotel & Guest House

Guests of Alajuela City Hotel & Guest House enjoy free WiFi in public areas, spa services, and a terrace. Self parking is available for USD 10 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include laundry facilities, a picnic area, and a vending machine.
Guests can expect to find free WiFi. Ceiling fans, hair dryers, and wardrobes or closets are also standard. Housekeeping is available once per stay.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 10 per night)
  • Onsite parking available only on request
  • Secured self parking on site (USD 10 per night)
  • Limited onsite self parking

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping (for a fee)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: USD 10 per night
  • Nearby parking fee: USD 10 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 2.26 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Frequently asked questions

Are free cancellation options available at Alajuela City Hotel & Guest House?

Alajuela City Hotel & Guest House offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Alajuela City Hotel & Guest House?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Alajuela City Hotel & Guest House on Apr 29, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Alajuela City Hotel & Guest House?

This hotel is situated in Agonía, just steps from Juan Santamaria Historical Museum and Central Park, and within a short walk of Juan Santamaría Park. You'll also find Estadio Alejandro Morera Soto and Central Market Alajuela less than a mile away.

Is parking available on site at Alajuela City Hotel & Guest House?

Yes, secured parking is offered for USD 10 per night.

Is there a spa at Alajuela City Hotel & Guest House?

Spa services at the hotel include massages.

Does Alajuela City Hotel & Guest House have a casino at the property?

No, Alajuela City Hotel & Guest House doesn't have a casino.

Is there an indoor pool at Alajuela City Hotel & Guest House?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Alajuela City Hotel & Guest House?

Couples staying at this hotel will appreciate amenities like in-room massages as well as massages and concierge services.

Are there hot tubs at Alajuela City Hotel & Guest House?

No, this hotel doesn't have a spa tub.

Does Alajuela City Hotel & Guest House have a restaurant that serves breakfast?

No, Alajuela City Hotel & Guest House doesn't have a restaurant that serves breakfast.

Does Alajuela City Hotel & Guest House allow pets to stay for free?

No, pets and service animals aren't allowed at Alajuela City Hotel & Guest House.

Are there connecting rooms at Alajuela City Hotel & Guest House?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Alajuela City Hotel & Guest House?

The closest major airport to Alajuela City Hotel & Guest House is Juan Santamaria Intl. Airport (SJO), which is 1.9 mi away (8 minutes by car). Another top airport is San José (SYQ-Tobías Bolaños Intl.), which is located 12.2 mi away (32-minute drive).

Are there rooms with balconies that I can book at Alajuela City Hotel & Guest House?

No, there aren't any guestrooms at Alajuela City Hotel & Guest House that offer a balcony.

Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 542 reviews
Rating 8 - Good. 115 out of 542 reviews
Rating 6 - Okay. 28 out of 542 reviews
Rating 4 - Poor. 9 out of 542 reviews
Rating 2 - Terrible. 13 out of 542 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and a wonderful inner courtyard.
Stayed 1 night in Mar 2026

10/10 Excellent

KATHERINE

Liked: Cleanliness
Easy spot for an overnight. Nice staff and breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Rhonda

Liked: Cleanliness
If you are looking to stay at a hotel away from the big chains, this hotel will give you the local CR experience. It is quaint and you will get a taste of the local culture. The only problem was the water was barely lukewarm. Not warm or hot shower available at this establishment. We stayed one night for the experience before moving to our final destination, and I’m glad we did.
Stayed 1 night in Jan 2026

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and plenty of towels. Staff helpful. Only a few mins walk to the town square, nice places to eat close by.
Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2026

10/10 Excellent

Eden

Stayed 1 night in Jan 2026

10/10 Excellent

JOHN

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Very clean and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Wesley

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was really nice
Stayed 1 night in Jan 2026

10/10 Excellent

Magda

Stayed 1 night in Jan 2026

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Cute authentic oasis in the middle of the city
Stayed 1 night in Jan 2026

6/10 Okay

Robabeh, Mission Viejo

The staff were great.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicola

Stayed 1 night in Jan 2026

4/10 Poor

MARIA

Disliked: Amenities, property conditions & facilities
El personal de trabajo muy amable y atento. El problema es que ustedes ofrecían el Hotel como excepcional, entiendo que la habitación era económica, pero en ningún lugar decía que las camas eran súper precarias. Parecían camas de niño. La habitación que me dieron estaba pegada a la puerta de entrada con la ventana donde tocan el timbre. No dormí en toda la noche Entraba y salía gente y se escuchaban las pisadas porque el piso de madera hacía ruido. El lugar es lindo para alguien, quizás que quiera viajar de una manera un poco más rústica pero tienen que explicar que esa habitación que da la calle es imposible con el ruido, no se puede dormir, se escuchaba autos pasar corriendo, bocinazos todo el tiempo. lCusbdo llegaba gente se prendió una luz blanca que entraba en la habitación no era excepcional. Es un lugar que está bien de paso, pero no pueden ponerlo como excepcional. El staff si fue muy amable, pero el lugar no era como Expedia lo describió, como un lugar excepcional. Por eso mismo dinero podría haberme quedado en un lugar con un baño en mi habitación y sin tanto ruido. Cuando fui al baño que era compartido estaban las toallas colgadas de alguien que se había bañado y no habían tirado la cadena y había material fecal. Me gustaría que me reembolsen la verdad. Ya que no pegue un ojo en toda la noche.
Stayed 1 night in Jan 2026

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place good location. Parking weird. There was one spot on site and I assume the rest is at a lot nearby
Stayed 1 night in Dec 2025

10/10 Excellent

Oscar

Stayed 1 night in Dec 2025

8/10 Good

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room and enjoyed the breakfast as well as the location. The location was especially very good.
Stayed 1 night in Dec 2025

10/10 Excellent

seamus

Stayed 3 nights in Nov 2025

10/10 Excellent

Rita

Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff, and great breakfast! Pura Vida
Stayed 1 night in Dec 2025

10/10 Excellent

Quentin

Stayed 1 night in Dec 2025

2/10 Terrible

Tara

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was a weird hotel . They got all my info and get a extra money from me, after i book from Expedia, and i notice they got extra money from me, and they gave the dirty room ,with the hair on the bed a bed sheets was not clean, and fron desck person ask me i have to chose the break fast time and he even ask i have to chose what kind breakfast i want yo eat for tomorrow, for my brakfast time when i got there 15 minutes late they already put all my brakfast on the table and brakfast was cold already, they will give u no fresh eggs, even fruits come fro. Cane noting is fresh, the fro. Desk after i told him about hair it was on my bed, he came in my room and with his phone light searching for the hair on the floor, he ask me where is it, i told him i drop it on the floor he was keep searching to find the hair, i ask him this room is like the prison and the wall is to old, and look was so bad, and i ask if he has another room he said he has he show me last room , and he said this room has t.v and it cost $120 another old room even he said he can't give me this room with the same price because maybe someone come in the hotel at midnight and he will lose $50 , i never recommend to go to this hotel, doesn't have anything , even parking, they just want to charge the people over this old amd nasty places, and nasty breakfast, they put the note around the coffee, u can refill your coffee for free, they are so cheap people, coffee everywhere is free, they are so cheap.
Stayed 1 night in Dec 2025

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2025

4/10 Poor

Karina

Stayed 2 nights in Nov 2025

10/10 Excellent

Kirstie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Extremely helpful and friendly staff. Tasty breakfast. Great location.
Stayed 1 night in Nov 2025

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