Candlewood Suites San Antonio Schertz by IHG

2.5 star property
Hotel in Schertz with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Candlewood Suites San Antonio Schertz by IHG

BBQ/picnic area
1 bedroom, individually decorated, desk, laptop workspace
Lobby
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
17145 N Interstate 35 Frontage Road, Schertz, TX, 78154
  • Place, Randolph Air Force Base
    ‪9 min drive‬
  • Place, Joint Base San Antonio
    ‪9 min drive‬
  • Place, Natural Bridge Caverns
    ‪13 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

Studio Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Schertz

Candlewood Suites San Antonio Schertz by IHG is located within a few miles (5 km) of Schertz Dog Park and Olympia Hills Golf Course. This 80-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Rolling Oaks Mall - 7 min drive - 6.5 miles
  • Randolph Air Force Base - 9 min drive - 5.2 miles
  • Joint Base San Antonio - 9 min drive - 5.2 miles
  • Morgan's Wonderland - 10 min drive - 9.1 miles
  • Natural Bridge Caverns - 13 min drive - 10.3 miles

Getting around

  • San Antonio Station - 22 min drive
  • San Antonio International Airport (SAT) - 23 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪QuikTrip - ‬3 min drive
  • ‪Bill Miller Bar-B-Q - ‬18 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Chick-fil-A - ‬20 min walk

About this property

Candlewood Suites San Antonio Schertz by IHG

Hotel in Schertz with a fitness center and a seasonal outdoor pool
Candlewood Suites San Antonio Schertz by IHG features an outdoor pool, a children's pool, and a gym. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and a seasonal outdoor pool.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other amenities include coffee makers, free local calls, and hair dryers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: USD 5 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to January.
  • Pool access available from 6:30 AM to 9:00 PM.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Candlewood Suites San Antonio Schertz
Candlewood Suites San Antonio Schertz by IHG Hotel
Candlewood Suites San Antonio Schertz an IHG Hotel
Candlewood Suites San Antonio Schertz by IHG Schertz
Candlewood Suites San Antonio Schertz by IHG Hotel Schertz

Frequently asked questions

Are free cancellation options available at Candlewood Suites San Antonio Schertz by IHG?

Candlewood Suites San Antonio Schertz by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites San Antonio Schertz by IHG?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites San Antonio Schertz by IHG on Oct 2, 2025 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Candlewood Suites San Antonio Schertz by IHG?

This hotel is located in Schertz, close to Olympia Hills Golf Course, Cibolo Creek - Schertz Trailhead, and Rolling Oaks Mall. You'll also find Joint Base San Antonio and Cibolo Creek - Veterans Park Trailhead within a short drive.

Will I be able to park at Candlewood Suites San Antonio Schertz by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites San Antonio Schertz by IHG have a casino?

No, Candlewood Suites San Antonio Schertz by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites San Antonio Schertz by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 6:30 AM and 9:00 PM and the seasonal pool is normally open from January until January.

What will couples enjoy most about a stay at Candlewood Suites San Antonio Schertz by IHG?

Couples staying at this hotel will appreciate amenities like streaming services and free Internet access as well as an outdoor pool.

Are there hot tubs at Candlewood Suites San Antonio Schertz by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites San Antonio Schertz by IHG feature a restaurant that includes a breakfast menu?

No, Candlewood Suites San Antonio Schertz by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites San Antonio Schertz by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites San Antonio Schertz by IHG for a fee of USD 75.00 per pet, per day.

Does Candlewood Suites San Antonio Schertz by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Candlewood Suites San Antonio Schertz by IHG?

The closest major airport to Candlewood Suites San Antonio Schertz by IHG is San Antonio International Airport (SAT), which is 14.6 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Candlewood Suites San Antonio Schertz by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites San Antonio Schertz by IHG.

Reviews

Candlewood Suites San Antonio Schertz by IHG Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 143 out of 260 reviews
Rating 8 - Good. 47 out of 260 reviews
Rating 6 - Okay. 29 out of 260 reviews
Rating 4 - Poor. 18 out of 260 reviews
Rating 2 - Terrible. 23 out of 260 reviews

Reviews

2/10 Terrible

Veronica

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

At check in was advised that reservation was cancel due to elevator been out and no other access for wheelchair since room on 4th floor. Then advise check other hotels.
Stayed 2 nights in Jun 2025

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

No hot water. Elevator was down, so they booked a family of 5 with all their luggage on the 4th floor. Stairwell was filled with spiders. They had no extra linens for the sofa bed. Took 25 minutes to check in because the clerk was on their cell phone. Passive aggressive signage all over the hotel indicating there disdain for quality customer service.
Stayed 1 night in Jun 2025

6/10 Okay

Patty

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very nice, fairly new, however the hotel is located on the service road off of I35 and you need to pass thru another business before you get to the hotel. The amazon warehouse is right behind the property and you can hear their trucks coming in and out and that made it very difficult to sleep.
Stayed 3 nights in May 2025

10/10 Excellent

Elsa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

T service

Front desk terrible and rude lady even fought me for a parking space because I think she was late for work.
Stayed 1 night in Apr 2025

6/10 Okay

STEPHEN

Liked: Cleanliness, amenities
Broken elevator. Very noisy from freeway
Stayed 3 nights in Jun 2025

10/10 Excellent

Veronica

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good rates and clean rooms
Stayed 1 night in May 2025

2/10 Terrible

traci

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Truck got broken In
Stayed 1 night in Jun 2025

6/10 Okay

Tyler

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was perfect and amazing. However, several issues came up. There was a burned out bulb in our room, the door wouldnt open or latch shut sometimes. Additonally, the tv remote was missing, the elevator feels like its about to break constantly and doesnt come to the upper floors after midnight for some reason. And our key cards stopped working two days before check out. This combined with the large amounts of construcrion that literally blocks most of the access to and from the hotel made it less than ideal.
Stayed 4 nights in May 2025

6/10 Okay

Kathrin

The room was fine and clean; the area is industrial and loud because it is so close to the highway
Stayed 2 nights in May 2025

10/10 Excellent

Thurman

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

4/10 Poor

LAURA

Business traveler
Disliked: Cleanliness, property conditions & facilities
No hot water for the shower and maintenance needed on tub and faucets
Tub grout very nasty
Stayed 5 nights in Apr 2025

10/10 Excellent

Rachel

Stayed 2 nights in Apr 2025

2/10 Terrible

Cody

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bath tub in my room had mildew and/or mold. I was not able to take a shower. The hotel had no other rooms available so I was stuck. They told me to ask Hotels.com for a partial refund as I made the reservation through them but then they refused to allow Hotels.com to issue a partial refund. Terrible stay.
Stayed 1 night in Apr 2025

6/10 Okay

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at this location was good. It was quiet and convenient. The only complaint I have is that I booked a King size bed but was given a queen size bed. Also, the room did not have a remote for the tv the entire stay. Other than that, everything was good.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort

It was just okay

Room was a bit ran down. Even though my daughter had to use her room key to enter the hotel...the front desk lady gave her a hard time and accused her of not being a guest. Very rude.
Stayed 2 nights in Apr 2025

6/10 Okay

Juan E

Traveled with family
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

LAURA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good it was the first time staying with you.The lady on the front desk was great. I asked her about close restaurants that have good food and she pointed me to the right place
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

6/10 Okay

Valerie

Stayed 1 night in Mar 2025

2/10 Terrible

Frank

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean location, no eating establishments within walking distance was kind of a bad deal.
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Stayed 1 night in Jan 2025

10/10 Excellent

Daryll

Stayed 1 night in Jan 2025