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Best Western Plus Atrium Inn

2.5 star property
Hotel in Schertz with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Atrium Inn

Lobby
Property amenity
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside | 1 bedroom, pillowtop beds, desk, laptop workspace
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
17401 IH 35 N, Schertz, TX, 78154-1265
  • Place, Regal Live Oak
    ‪4 min drive‬
  • Place, Northcliffe Golf Club
    ‪4 min drive‬
  • Place, Olympia Hills Golf Course
    ‪5 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Poolside

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

King Room - Disability Access - Non Smoking

  • Sleeps 2

King Room - Non Smoking

  • Sleeps 2

King Room - Poolside - Non-Smoking

  • Sleeps 2

Queen Room with Two Queen Beds - Non Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Poolside - Non Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Pool View - Non-smoking

  • Sleeps 4

Mobility Accessible Poolside King Room with Bathtub

  • Sleeps 2

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About the neighborhood

Schertz

Best Western Plus Atrium Inn places you within a 10-minute drive of Laser Legend and Universal City Dog Park. This 61-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Regal Live Oak - 4 min drive - 4.7 miles
  • Northcliffe Golf Club - 4 min drive - 4.7 miles
  • Olympia Hills Golf Course - 5 min drive - 3.5 miles
  • Rolling Oaks Mall - 6 min drive - 6.8 miles
  • Methodist Hospital Northeast - 6 min drive - 6.5 miles

Getting around

  • San Antonio Station - 22 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪QuikTrip - ‬9 min walk
  • ‪Bill Miller Bar-B-Q - ‬6 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Whataburger - ‬9 min walk

About this property

Best Western Plus Atrium Inn

Hotel in Schertz with free breakfast and a fitness center
Guests of Best Western Plus Atrium Inn have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a hot tub, a 24-hour business center, and a meeting room.
Guests can enjoy free WiFi and flat-screen TVs. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Atrium
Best Western Plus Atrium
Best Western Plus Atrium Inn
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Schertz
Atrium Hotel Schertz
Best Plus Atrium Schertz
Best Western Plus Atrium Inn Hotel
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Inn Hotel Schertz

Frequently asked questions

What can I see within easy reach of Best Western Plus Atrium Inn?

This hotel is located in Schertz, close to Olympia Hills Golf Course, Cibolo Creek - Schertz Trailhead, and Northcliffe Golf Club. Laser Legend is also within a driving distance of 4.8 mi.

Will I be able to park at Best Western Plus Atrium Inn?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Plus Atrium Inn feature a casino at the property?

No, Best Western Plus Atrium Inn doesn't have a casino.

Is there an indoor pool at Best Western Plus Atrium Inn?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Best Western Plus Atrium Inn?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Are there hot tubs at Best Western Plus Atrium Inn?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Plus Atrium Inn have a restaurant with a breakfast menu?

Best Western Plus Atrium Inn offers free full breakfasts each morning though there is no restaurant.

Does Best Western Plus Atrium Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Atrium Inn though service animals are welcome.

Are there connecting rooms at Best Western Plus Atrium Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Plus Atrium Inn?

The closest major airport to Best Western Plus Atrium Inn is San Antonio International Airport (SAT), which is 14.8 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Best Western Plus Atrium Inn?

No, there aren't any guestrooms with balconies at Best Western Plus Atrium Inn.

Best Western Plus Atrium Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Stayed 2 nights in Sep 2025

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Alvie

Stayed 2 nights in Sep 2025

10/10 Excellent

Jackson

Stayed 1 night in Sep 2025

8/10 Good

Jeanea, Sulphur

Traveled with family
Liked: Staff & service, amenities
Location was great! The property itself is older and not that clean, has an old smell. Pool area is fantastic!
Stayed 2 nights in Sep 2025

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Hot room..and not a good hot.

Our room was 85F when we walked in and it took hours to cool off. This is my 1 and only complaint. They knew we were coming, so they could of had it at least 75F for us. The room was clean, the breakfast was fine, but walking into the hot room was not fun. It did cool off by 10ish that night, but was just uncomfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Francheska

Stayed 2 nights in Sep 2025

2/10 Terrible

Adonis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED BUGS- AVOID

Two words- BED BUGS!!! The room was so infested the bugs were crawling on the pillows. Thankfully, I saw the bugs before unpacking .
Stayed 1 night in Sep 2025

2/10 Terrible

Chen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff here is so rude, I told him my original room is so noisy because of the ice vending machine, he told me he has been working here for 18 years, and just let me close door. This is the rudest front desk I’ve ever seen, I’ll never stay in best western again
Stayed 1 night in Sep 2025

8/10 Good

Mario

Stayed 1 night in Sep 2025

10/10 Excellent

Marissa

Stayed 1 night in Jul 2025

4/10 Poor

Kimbetly

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
It was a beautiful hotel, only downside was it was so hot. The upstairs where we stayed had the air conditioning turned off we checked in at 6:30 and our room did not start to cool off until midnight.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Nice areas for small groups to gather. Breakfast was great. Only issue was expedia directions through saving in our calendar sent us to an underpass 8 miles away.
Stayed 1 night in Aug 2025

8/10 Good

Joe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Megan

Stayed 2 nights in Aug 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed Aug 15th 2025 room 208. To start the hallway and the room smelled my wife had to spray her perfume. Then we found food in the refrigerator. Then we noticed in one side of the bed the carpet was black and sticky. Then we found ants on the other side of the bed on the wall and night stand. We found a lighter and beer top and a soda bottle under the bed. The comforter and pillows were dirty we called and had those replaced. We went to go to the hot tubbthe clerk said let me show you there's some chemicals on one side the other side is OK so my grandson got in on the side the clerk said he got blue sicky stuff all over the back of swimnsuut he just got for his birthday this was his first time to wear it. We showed the clerk he looked at me and said we don't know how to fix
Stayed 2 nights in Mar 2025

6/10 Okay

Bryan

Traveled with partner
Liked: Staff & service, amenities
A very average facility/room. Fairly clean. Conveniently located. Room and Lobby had a very strong citric odor. Staff was friendly. Breakfast options and availability were nice. A bit noisy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Updated. Easy check in and out. Convenient. Nice amenities.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay as always

Stayed 1 night in Aug 2025

10/10 Excellent

CHARLOTTE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2025

8/10 Good

George

Liked: Amenities, property conditions & facilities
Room was clean and comfortable. Atrium was very nice.
Stayed 1 night in Aug 2025

6/10 Okay

Delores, El Paso

Traveled with family
Liked: Cleanliness, property conditions & facilities
The reason for my three star score had to do with the front and breakfast staff. The facilities (room, lobby, maintenance, cleanliness) were excellent. The cleanliness of the room and maid staff were excellent. Upon arrival, I had a minor issue with the check-in staff. There was a miscommunication between the two of us, which ended with him implying that it was my fault entirely. On checkout, another minor issue I have never encountered regarding a receipt, "We can't print it out" -- you have to go to Expedia. This has never happened before in all my reservations with Expedica. And, lo and behold, the second Expedia hotel on the trip offered to print and/or send my receipt to my email. So, there stars. The breakfast staff were unfriendly and marginally helpful, but they did keep the breakfast area clean and supplied.
Stayed 3 nights in Jul 2025

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