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Candlewood Suites San Antonio Schertz by IHG

2.5 star property

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Photo gallery for Candlewood Suites San Antonio Schertz by IHG

Exterior
Suite, 1 Bedroom | 1 bedroom, individually decorated, desk, laptop workspace
Fitness facility
Hallway
1 bedroom, individually decorated, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
17145 N Interstate 35 Frontage Road, Schertz, TX, 78154
  • Place, Regal Live Oak
    ‪3 min drive‬
  • Place, Laser Legend
    ‪4 min drive‬
  • Place, Olympia Hills Golf Course
    ‪5 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication)

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication)

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite

Studio Suite | 1 bedroom, individually decorated, desk, laptop workspace

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (Communication)

1 bedroom, individually decorated, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, individually decorated, desk, laptop workspace

Suite, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | 1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible (Communication)

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

1 bedroom, individually decorated, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Schertz

Candlewood Suites San Antonio Schertz by IHG is located within a few miles (5 km) of Schertz Dog Park and Olympia Hills Golf Course. This 80-room hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Regal Live Oak - 3 min drive - 4.2 miles
  • Laser Legend - 4 min drive - 4.7 miles
  • Universal City Dog Park - 4 min drive - 5.4 miles
  • Olympia Hills Golf Course - 5 min drive - 3.1 miles
  • Randolph Air Force Base - 7 min drive - 7.7 miles

Getting around

  • San Antonio Station - 22 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪QuikTrip - ‬3 min drive
  • ‪Bill Miller Bar-B-Q - ‬18 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Chick-fil-A - ‬20 min walk

About this property

Candlewood Suites San Antonio Schertz by IHG

Candlewood Suites San Antonio Schertz by IHG features an outdoor pool, a children's pool, and a 24-hour gym. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other amenities include coffee makers, free local calls, and hair dryers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Property entrance
Hampton Inn & Suites Schertz
Schertz
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 892 reviews
$75 nightly
The price is $87
Jun 16 - Jun 17
Total with taxes and fees
Hampton Inn & Suites Schertz

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: USD 5 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to January.
  • Pool access available from 6:30 AM to 9:00 PM.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Candlewood Suites San Antonio Schertz
Candlewood Suites San Antonio Schertz by IHG Hotel
Candlewood Suites San Antonio Schertz an IHG Hotel
Candlewood Suites San Antonio Schertz by IHG Schertz
Candlewood Suites San Antonio Schertz by IHG Hotel Schertz

Frequently asked questions

Are free cancellation options available at Candlewood Suites San Antonio Schertz by IHG?

Candlewood Suites San Antonio Schertz by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites San Antonio Schertz by IHG?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites San Antonio Schertz by IHG on May 25, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Candlewood Suites San Antonio Schertz by IHG?

This hotel is located in Schertz, close to Cibolo Creek - Schertz Trailhead, Olympia Hills Golf Course, and Cibolo Creek - Veterans Park Trailhead. You'll also find Joint Base San Antonio and Laser Legend within a short drive.

Will I be able to park at Candlewood Suites San Antonio Schertz by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Candlewood Suites San Antonio Schertz by IHG have a casino?

No, Candlewood Suites San Antonio Schertz by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites San Antonio Schertz by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 6:30 AM and 9:00 PM and the seasonal pool is normally open from January until January.

Is Candlewood Suites San Antonio Schertz by IHG good for couples?

Couples staying at this hotel will appreciate amenities like streaming services and free wired internet as well as an outdoor pool.

Are there hot tubs at Candlewood Suites San Antonio Schertz by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites San Antonio Schertz by IHG feature a restaurant that includes a breakfast menu?

No, Candlewood Suites San Antonio Schertz by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites San Antonio Schertz by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites San Antonio Schertz by IHG for a fee of USD 75.00 per pet, per day.

Are there connecting rooms at Candlewood Suites San Antonio Schertz by IHG?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Candlewood Suites San Antonio Schertz by IHG?

The closest major airport to Candlewood Suites San Antonio Schertz by IHG is San Antonio International Airport (SAT), which is 14.5 mi away (22 minutes by car).

Can I book a room with a balcony at Candlewood Suites San Antonio Schertz by IHG?

No, you won't find guestrooms with balconies at Candlewood Suites San Antonio Schertz by IHG.

Candlewood Suites San Antonio Schertz by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 157 out of 288 reviews
Rating 8 - Good. 53 out of 288 reviews
Rating 6 - Okay. 34 out of 288 reviews
Rating 4 - Poor. 19 out of 288 reviews
Rating 2 - Terrible. 25 out of 288 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
I liked the availability of the staff, and the character-consistency, observed in their performance. The suite that I lodged in was absolutely well-furnished. Room service was exceedingly responsive. The stairwells had a significant amount of debris, although there is a consistent amount of foot traffic, periodic cleaning detail could render a better appearance of this area of the hotel.
Stayed 7 nights in Apr 2026

10/10 Excellent

Guillermo

Stayed 5 nights in Feb 2026

8/10 Good

Zona

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Feb 2026

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities
Clean room, Staff was very friendly
Stayed 1 night in Feb 2026

10/10 Excellent

Zandra

Business traveler
Liked: Cleanliness, staff & service, amenities
My room was clean and fully stocked.
Stayed 2 nights in Feb 2026

10/10 Excellent

Fred

Stayed 1 night in Jan 2026

6/10 Okay

Alexandria

Liked: Cleanliness
Water was not hot.
Stayed 1 night in Dec 2025

6/10 Okay

TABITHA

Stayed 1 night in Jan 2026

10/10 Excellent

Lissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

4/10 Poor

Rogelio

Liked: Cleanliness
Disliked: Staff & service
No hot water, they didn't bother to let us know until the morning I called asking about it. pillows very flat
Stayed 1 night in Nov 2025

6/10 Okay

Lisa - Jason

Traveled with family
Hotel was nice No hot water first night Vehicle broken into first night
Stayed 2 nights in Oct 2025

2/10 Terrible

Luis

Traveled with family
Disliked: Cleanliness
The bath towels still had hair weaved in them. The beds were hard as hell and extremely uncomfortable. The vanity mirror was on a wall that was impractical to use. The room had an unoleasant smell. The key cards were not initially programmed correctly, and had to go downstairs to get them reprogrammed. back to the
Stayed 1 night in Nov 2025

10/10 Excellent

Jose Carlos

Stayed 2 nights in Oct 2025

8/10 Good

Phillip

Business traveler, Traveled with partner
Liked: Amenities
Check in clerk was it training. She did great
Stayed 1 night in Sep 2025

4/10 Poor

Laura

Business traveler
Disliked: Cleanliness, staff & service

Not here again

Checked in wasn’t told there was no hot water The next morning when I asked the desk about it and was told oh ya. When I came back for the night front desk gentleman said wasn’t sure if there would be hot water in my room and there wasn’t only Luke warm. Also the elevator shutters
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. They are even dog friendly. Only down fall is the area around it right now, there is a lot of construction but not Candlewoods fault
Stayed 2 nights in Sep 2025

8/10 Good

Luis

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Dave

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

House keepers need to be retrained.

The lobby staff was very polite. I met all 4 of them at my door when there was some confusion about my check In. 😂 The problem was with the cleaning crew. Since I had a dog, the first day I left my dog in the room and I told the cleaning staff all I needed was towels, coffee and creamer. She was a young lady Caucasian with blond long hair. Very nice and got me all I needed. The second day I was leaving for 4 hours and told the cleaning lady in the hall if she could clean my room in that window. She told me she would try but had other rooms to clean. I then asked if she could just put towels and coffee there. And that never happened. I had to go get it myself at the lobby. And that was theee hours after I called down for it and it just could not get delivered. The next day I asked a thin lady with short black hair for towels and coffee. She almost ran to get it for me. The last day I was there I went to see the Alamo and was going to ask to have the room cleaned. I went to the room where the male housekeeper was at and looked in. He was sitting in the chair with his eyes shut and headphones on. I said screw it. I got my own stuff again. So in 4 days my room was never cleaned or bed made. I did the cleaning. Half The cleaning staff were worthless. Everyone else was super nice. I always leave a $25 tip for the housekeepers. It this is the first time I walked away without leaving a tip. Just because of two that made all of them look bad.
Stayed 4 nights in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay

I have stayed here before and this time it was nothing like the last. Cleaners do not come in to clean we had to go get towels ourselves multiple times there is roaches and other bugs throughout the hotel and the whole hotel has constant odors. Check in early if not they cancel your reservation regardless if paid for
Stayed 3 nights in Jul 2025

2/10 Terrible

Veronica

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

At check in was advised that reservation was cancel due to elevator been out and no other access for wheelchair since room on 4th floor. Then advise check other hotels.
Stayed 2 nights in Jun 2025

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

No hot water. Elevator was down, so they booked a family of 5 with all their luggage on the 4th floor. Stairwell was filled with spiders. They had no extra linens for the sofa bed. Took 25 minutes to check in because the clerk was on their cell phone. Passive aggressive signage all over the hotel indicating there disdain for quality customer service.
Stayed 1 night in Jun 2025

6/10 Okay

Patty

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very nice, fairly new, however the hotel is located on the service road off of I35 and you need to pass thru another business before you get to the hotel. The amazon warehouse is right behind the property and you can hear their trucks coming in and out and that made it very difficult to sleep.
Stayed 3 nights in May 2025

10/10 Excellent

Elsa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

T service

Front desk terrible and rude lady even fought me for a parking space because I think she was late for work.
Stayed 1 night in Apr 2025

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