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Haka House Rotorua

5.0 star property
Hostel in Rotorua, near Polynesian Spa

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Photo gallery for Haka House Rotorua

Dining room
Hypo-allergenic bedding, individually decorated, individually furnished
Lounge
Reception
Hypo-allergenic bedding, individually decorated, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Laundry

Explore the area

View in a map
1278 Haupapa Street, Rotorua, 3010
  • Place, Rotorua Night Market
    ‪3 min walk‬
  • Place, Eat Street
    ‪6 min walk‬
  • Place, Rotorua Central Mall
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for King Room Ensuite

Hypo-allergenic bedding, individually decorated, individually furnished

King Room Ensuite

  • 118 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room - Ensuite

Hypo-allergenic bedding, individually decorated, individually furnished

Twin Room - Ensuite

8.0 out of 10
Very good
(1 review)
  • 97 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bed in 2 Bed Dorm Ensuite - Accessible

Hypo-allergenic bedding, individually decorated, individually furnished

Bed in 2 Bed Dorm Ensuite - Accessible

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 4 Bed Dorm Ensuite

Hypo-allergenic bedding, individually decorated, individually furnished

Bed in 4 Bed Dorm Ensuite

  • 160 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 4 Bed Dorm Ensuite - Accessible

Hypo-allergenic bedding, individually decorated, individually furnished

Bed in 4 Bed Dorm Ensuite - Accessible

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 6 bed Dorm

Hypo-allergenic bedding, individually decorated, individually furnished

Bed in 6 bed Dorm

10.0 out of 10
Exceptional
(1 review)
  • 159 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 6 Bed Dorm - Female

Hypo-allergenic bedding, individually decorated, individually furnished

Bed in 6 Bed Dorm - Female

8.0 out of 10
Very good
(1 review)
  • 159 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 4 Bed Dorm

Hypo-allergenic bedding, individually decorated, individually furnished

Bed in 4 Bed Dorm

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 4 Bed Dorm - Female

Hypo-allergenic bedding, individually decorated, individually furnished

Bed in 4 Bed Dorm - Female

10.0 out of 10
Exceptional
(1 review)
  • 189 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Entire 4 Bed Dorm

Hypo-allergenic bedding, individually decorated, individually furnished

Entire 4 Bed Dorm

10.0 out of 10
Exceptional
(1 review)
  • 178 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Bed in 4 Bed Dorm Ensuite - Female

Hypo-allergenic bedding, individually decorated, individually furnished

Bed in 4 Bed Dorm Ensuite - Female

  • 189 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 4 Bed Dorm - Female

Hypo-allergenic bedding, individually decorated, individually furnished

Bed in 4 Bed Dorm - Female

  • Sleeps 1

View all photos for Twin Room Ensuite

Hypo-allergenic bedding, individually decorated, individually furnished

Twin Room Ensuite

  • Sleeps 2

View all photos for Bed In 4-bed Dormitory Room

Hypo-allergenic bedding, individually decorated, individually furnished

Bed In 4-bed Dormitory Room

  • Sleeps 1

View all photos for Bed In 6-bed Dormitory Room

Hypo-allergenic bedding, individually decorated, individually furnished

Bed In 6-bed Dormitory Room

  • Sleeps 1

View all photos for Bed In 6 Bed Dorm - Female

Hypo-allergenic bedding, individually decorated, individually furnished

Bed In 6 Bed Dorm - Female

  • Sleeps 1

View all photos for Bed in 4 Bed Dorm Ensuite Accessible

Hypo-allergenic bedding, individually decorated, individually furnished

Bed in 4 Bed Dorm Ensuite Accessible

  • Sleeps 1

View all photos for Bed in 2 Bed Dorm Ensuite Accessible

Hypo-allergenic bedding, individually decorated, individually furnished

Bed in 2 Bed Dorm Ensuite Accessible

  • Sleeps 1

View all photos for Bed in 4 Bed Dorm Ensuite

Hypo-allergenic bedding, individually decorated, individually furnished

Bed in 4 Bed Dorm Ensuite

  • Sleeps 1

View all photos for King Room Ensuite

Hypo-allergenic bedding, individually decorated, individually furnished

King Room Ensuite

  • Sleeps 2

View all photos for Twin Room (Shared Bathroom)

Hypo-allergenic bedding, individually decorated, individually furnished

Twin Room (Shared Bathroom)

  • Sleeps 2

View all photos for Entire 4 Bed Dorm With Shared Bathroom

Hypo-allergenic bedding, individually decorated, individually furnished

Entire 4 Bed Dorm With Shared Bathroom

  • Sleeps 4

View all photos for Bed In 4 Bed Dorm Ensuite - Female

Hypo-allergenic bedding, individually decorated, individually furnished

Bed In 4 Bed Dorm Ensuite - Female

  • Sleeps 1

About the neighborhood

Rotorua

Located in Inner City, Haka House Rotorua is adjacent to Kuirau Park and within a 5-minute walk of Rotorua Night Market. This 99-room, 5-star hostel welcomes guests with conveniences like free in-room WiFi, express check-out, and a terrace.
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What's nearby

  • Rotorua Night Market - 3 min walk - 0.2 miles
  • Rotorua i-SITE Visitor Centre - 6 min walk - 0.4 miles
  • Eat Street - 6 min walk - 0.4 miles
  • Rotorua Central Mall - 6 min walk - 0.4 miles
  • Tamaki Maori Village - 8 min walk - 0.5 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Poco. - ‬5 min walk
  • ‪Thai Central Restaurant Rotorua - ‬5 min walk
  • ‪Pig & Whistle - ‬4 min walk
  • ‪Starbucks Rotorua - ‬6 min walk
  • ‪Fat Dog Cafe & Bar - ‬6 min walk

About this property

Haka House Rotorua

Hostel in Rotorua, near Polynesian Spa
Renovated in 2023, Haka House Rotorua offers free WiFi in public areas, refrigerator in a common area, and express check-out. Self parking is available for NZD 15.00 per night. Front-desk staff can assist with access to locker space and luggage storage. Other amenities at this hot springs hostel include a terrace, laundry facilities, and a vending machine.
Guests can expect to find free WiFi. Sitting areas are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (NZD 15 per night)
  • Limited onsite self parking

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Foosball table

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared refrigerator
  • Vending machine

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Communal living room
  • Renovated entire property - December 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Shower

Entertainment

  • Cable/satellite channels

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: NZD 15.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • No alcohol is served at Haka House Rotorua.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Backpacker
Rotorua YHA
YHA Backpacker Hostel Rotorua
YHA Rotorua
YHA Rotorua Backpacker
YHA Rotorua Hostel
YHA Rotorua
YHA Rotorua Hostel
Haka House Rotorua Rotorua
Haka House Rotorua Hostel/Backpacker accommodation
Haka House Rotorua Hostel/Backpacker accommodation Rotorua

Frequently asked questions

What's there to do close to Haka House Rotorua?

This hostel is situated in Inner City, just steps from Kuirau Park, and within a 10-minute walk of Rotorua Night Market and Eat Street. You'll also find Polynesian Spa and Skyline Rotorua within a short drive.

Is there parking available at Haka House Rotorua?

Yes, parking is offered for NZD 15.00 per night. Bicycle parking is also available for guests.

Does Haka House Rotorua include a casino?

No, Haka House Rotorua doesn't have a casino.

Is there an indoor pool at Haka House Rotorua?

No, there is no indoor pool at this hostel.

Is Haka House Rotorua a good place to stay for couples?

Couples staying at this hostel will appreciate amenities like a nature reserve plus some rooms include pillowtop mattresses and courtyard views.

Are there hot tubs at Haka House Rotorua?

No, this hostel doesn't have a spa tub.

Does Haka House Rotorua have a restaurant that serves breakfast?

No, Haka House Rotorua doesn't have a restaurant that serves breakfast.

Does Haka House Rotorua allow pets to stay for free?

No, pets aren't allowed at Haka House Rotorua.

Does Haka House Rotorua have connecting rooms?

No, this hostel doesn't feature connecting guestrooms.

How close is the airport from Haka House Rotorua?

The closest major airport to Haka House Rotorua is Rotorua (ROT-Rotorua Regional), which is 5.9 mi away (13 minutes by car).

Can I book a room with a balcony at Haka House Rotorua?

No, you won't find rooms with balconies at Haka House Rotorua.

Haka House Rotorua Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 51 out of 102 reviews
Rating 8 - Good. 24 out of 102 reviews
Rating 6 - Okay. 17 out of 102 reviews
Rating 4 - Poor. 8 out of 102 reviews
Rating 2 - Terrible. 2 out of 102 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Maralee

Liked: Cleanliness, amenities, property conditions & facilities
The hostel room was fairly clean and well laid out with outlets and divider curtains on each bunch. Key card access or app access were easy to use.
Stayed 2 nights in Sep 2025

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rotorua reception took so long to check us in. We had a long trip and just wanted to freshen up and get some rest. The shower gel and hand soap in my room was empty. Left to go to dinner then had issues with the swipe card so couldn't get back into my room, my room was on the other side of the building so had to go down & up more flights of stairs to go back down to reception but had to wait there for 30mins while others were getting checked in. Not my best stay at Haka House but other than that my room was clean and cosy.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Ho FUNG

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom could do with decent clean. Floors walls and shower
Stayed 2 nights in Aug 2025

10/10 Excellent

Fabio Andres

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Great apart from the cleaning

The bed was comfy, great privacy with the curtains and sturdy built beds. Cozy warm room, lots of showers etc. large kitchen, dining area, TV sofa section. Negatives: I was there for 4 days and they did not clean the room once, mugs left from previous people and a dirty carpet that needed a vacuum, not good. Some of the staff were approachable and friendly, others really weren't and just took over the shared spaces at night, mainly talking over the films in the TV area, so odd when there's other places to sit.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jamie

Stayed 1 night in Jun 2025

6/10 Okay

Marissa

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Staff were really satff on check in. Location was excellent. Unfortunately we didn't enjoy other things about our stay. Our family booked 3 twin bed rooms. None of the rooms had hot water in the showers. It was luke warm at best. The upstairs rooms were noisy with paper thin walls and people slamming doors all through the night. The ground floor apartment was opposite the dining hall. The door was slamming everytime some went through it, thw floor heating caused the room to be so hot we sweates all night under a sheet and had to open the sliding door as it got too hot to handle. The ensuit bathroom smelt like stale urine and the body wash in the shower was empty. I hate to complain but this was the most expensive place we've stayed, but by far the most problematic. We wanted to love it, but won't ne back.
Stayed 1 night in Jun 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

shane

Business traveler
Liked: Cleanliness, amenities
Nice rooms and bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Latoya

Stayed 3 nights in Jun 2025

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in. The bed was great, not soft like in 90% of hotels, so I did not have a back pain. The room was very clean. The bathroom was reasonably clean. Quuet hours are 10pm-7 am, however one neighbor wad talking over the phone and laughing loudly at night for about an hour so i could not sleep. In my humble opinion such guests must be fined.
Stayed 1 night in Jun 2025

10/10 Excellent

shane

Stayed 1 night in Jun 2025

4/10 Poor

Charlotte

Traveled with partner
Disliked: Cleanliness
Had a private ensuite room (Room 80) which you expect a bit better experience than a dorm but might aswell have been. The door to the room was immediately next to the kitchen’s fridge door so was awoken by people making breakfast at 5am. There was also a cockroach in the bathroom we had to get rid of which was awful. Had very limited interaction with staff due to the app check-in etc. Would not stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited our family of four. Was nice to have the whole room to ourselves. The property is secure with comfortable bunks. Best bunk beds we’ve experienced. Big tidy kitchen with plenty of utensils, tea towels, and plates. The only downside was the kitchen near our room wasn’t functional (a broken tap) and had to go further to the main one through the outside stairs up and down in the wet weather. Some selfish people left their dirty dishes by the broken sink and in the fridge- which weren’t cleared the three days we were there.
Stayed 2 nights in Apr 2025

6/10 Okay

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Good for what we needed it for. Unfortunately there was some male sports team staying there also and were extremely loud. The walls a very very thin. But overall it was an ok experience. Would go there again. Loved seeing all the tourists!
Stayed 1 night in Apr 2025

10/10 Excellent

elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jonathan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drunk kids up till almost 5am.
Stayed 1 night in Apr 2025

6/10 Okay

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No aircon so the room was a bit stuffy couldn’t open the window due mosquitoes and bugs. fly screen would’ve helped if they had them. The walls and ceiling are thin. I can hear the guy snoring upstairs.
Stayed 1 night in Apr 2025

10/10 Excellent

TATSUNORI

Liked: Cleanliness, staff & service, property conditions & facilities
Everything’s perfect. Kitchen facility were fully equipped. The best thing was the location. Located close to Intercity bus stop. There’s a nice free foot bath within 5mins walk.
Stayed 2 nights in Mar 2025

10/10 Excellent

Spencer

Stayed 1 night in Mar 2025

6/10 Okay

Tegan

Liked: Property conditions & facilities
This hostel has a great location near a geothermal park and feels more modern than others, though the toilets and showers could use an update. The spacious common area makes it easy to meet other travelers. My twin private room was tidy and well-presented, with a handy hanging area. Parking is on the street and paid during business hours, but I had no trouble finding a spot. The first night was fine, but the room got very hot in the afternoon and evening. There's no AC, which feels outdated, though fans are available on request. I left the window open to cool off, but that meant dealing with noise from the common area and the gate slamming shut—despite a sign, few seem to notice. Adding rubber or a soft-close mechanism would help, especially for nearby rooms. The biggest issue was noise from neighboring rooms. Despite a "quiet time," it wasn’t enforced, and the place seemed unstaffed at night. One room blasted music until 9 AM, while another group returned at 3:30 AM, talking loudly. The walls offer little soundproofing—I’ve slept better in dorms. There’s no way to report noise unless it’s an emergency, and the emergency line warns of charges for non-urgent calls. Overall, the hostel has good features, but I’d look elsewhere next time due to the noise and lack of staff presence.
Stayed 2 nights in Mar 2025