Sudima Lake Rotorua

4.0 star property
Eco-certified hotel with a 24-hour front desk and an indoor pool

Choose dates to view prices

Photo gallery for Sudima Lake Rotorua

Indoor pool
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pool
  • Air conditioning

Explore the area

Map
1000 Eruera Street, Rotorua, 3201
  • Tamaki Maori Village
    ‪5 min walk‬
  • Polynesian Spa
    ‪8 min walk‬
  • Skyline Rotorua
    ‪7 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

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Room options

Deluxe Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Classic Triple

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Classic Twin

  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Superior King

  • Sleeps 2
  • 1 King Bed

Superior Twin

  • Sleeps 4
  • 2 Queen Beds

Classic Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Twin

  • Sleeps 4
  • 2 Double Beds

Deluxe King

  • Sleeps 2
  • 1 King Bed

Accessible King

  • Sleeps 2
  • 1 King Bed

Classic Triple

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

Deluxe King

  • Sleeps 2
  • 1 King Bed

Deluxe Twin

  • Sleeps 3
  • 2 Double Beds

Superior Twin

  • Sleeps 3
  • 2 Queen Beds

Accessible King

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Classic Family

  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

Deluxe Family

  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

Classic Twin

  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Rotorua

Sudima Lake Rotorua places you within a 5-minute walk of popular attractions such as Lake Rotorua and Polynesian Spa. This 247-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Tamaki Maori Village - 5 min walk - 0.3 miles
  • Polynesian Spa - 8 min walk - 0.5 miles
  • Eat Street - 10 min walk - 0.6 miles
  • Redwoods Whakarewarewa Forest - 5 min drive - 2.2 miles
  • Skyline Rotorua - 7 min drive - 3.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Scope Cafe Rotorua - ‬7 min walk
  • ‪Pizza Hut - ‬6 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬7 min walk
  • ‪El Mexicano Zapata Express - ‬12 min walk

About this property

Sudima Lake Rotorua

Eco-certified hotel with a 24-hour front desk and an indoor pool
At Sudima Lake Rotorua, guests have access to an indoor pool, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and free newspapers.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Refrigerators, electric kettles, and safes are also standard.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Okareka Bar
  • Okareka Restaurant

Things to do

  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,477 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Frequently asked questions

Are free cancellation options available at Sudima Lake Rotorua?

Sudima Lake Rotorua offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Sudima Lake Rotorua?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Sudima Lake Rotorua on Jun 2, 2025 start from $104.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Sudima Lake Rotorua?

This hotel is located in Rotorua, just steps from Polynesian Spa and Rotorua Arts Village, and within a short walk of Lake Rotorua. You'll also find Tamaki Maori Village and Rotorua Central Mall less than a mile away.

Is parking available on site at Sudima Lake Rotorua?

Yes, self parking is offered for free at the hotel.

Does Sudima Lake Rotorua include a casino on the premises?

No, Sudima Lake Rotorua doesn't have a casino.

Is there an indoor pool at Sudima Lake Rotorua?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Sudima Lake Rotorua?

This lakeside hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant.

Does Sudima Lake Rotorua have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sudima Lake Rotorua have a restaurant with a breakfast menu?

Yes, Sudima Lake Rotorua serves buffet breakfast for a surcharge each morning at Okareka Restaurant.

Does Sudima Lake Rotorua allow pets to stay free of charge?

No, pets aren't allowed at Sudima Lake Rotorua though service animals are welcome.

Are there connecting rooms at Sudima Lake Rotorua?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sudima Lake Rotorua?

The closest major airport to Sudima Lake Rotorua is Rotorua (ROT-Rotorua Regional), which is 5.6 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Sudima Lake Rotorua?

No, you won't find guestrooms with balconies at Sudima Lake Rotorua.

Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 287 out of 1001 reviews
Rating 8 - Good. 411 out of 1001 reviews
Rating 6 - Okay. 190 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and stay were great
Stayed 2 nights in Feb 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Handy to sights.
Stayed 2 nights in Feb 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost 5 star

Great stay, although, knowing we had a baby with us I probably it would have been good not to have a dual queen bed set up as we barely had space for the portacot. Also fridge needs to be looked at as it was like a warm cupboard and wouldn’t go cold. Which was not ideal in the lead up to the ultra marathon. Other than that, friendly staff and great amenities
Stayed 1 night in Feb 2025

8/10 Good

Edward, Jupiter

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised by the sulphur smell from the Rotorua lake. Check in was easy and efficient. Room was clean. Bed comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Stayed 1 night in Jan 2025

2/10 Terrible

Fraser

Traveled with partner
Disliked: Staff & service
My wife arrived first, our room was not ready so we were down graded from a king room to a room with 2 queen beds. This is not what I booked or paid for. The TV Blew up and took over an hour to be replaced. The bed was so hard I may as well have slept on the floor. Will never return.
Stayed 1 night in Jan 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Wayne

The hotel is ok but more disclosure is needed about the sulphur smell (stench).
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway option

Lovely staff and tidy accom for weekend away. Close (walking distance)to poly pools restaurants and also supermarkets. Great accom choice for a weekend in Rotorua
Stayed 1 night in Jan 2025

6/10 Okay

George

Stayed 7 nights in Jan 2025

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let's be honest Rotorua stinks...a sulphur lake would do that, and you get used to it. The hotel is lovely. Most activities in town are for adrenaline junkies but I recommend the Polynesian spa and Te Pa Tu - you get to see kiwis!
Stayed 2 nights in Jan 2025

10/10 Excellent

June

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for what you are paying. Nice hotel pool. Pool towels are picked up from reception. Handy guest laundry. Easy walking distance to restaurants at 10-15 minutes. Good comfortable hotel. Nice staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 4 nights in Dec 2024

8/10 Good

Mohammad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Generally good facilities with great access to town. Wifi was down for most of stay and coverage is not best
Stayed 2 nights in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Noelia

Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed by our stay here. It was a 3 star hotel not 4. The room that we stayed in looked like it hadn’t been remodeled since 1980 and the bathroom had pink stuff all over the walls. The whole establishments with the exception of the lobby was just old and grimy. We were charged full price for a room that did NOT have WiFi. They apologized at the front desk for some buildings not having WiFi but I can not believe they still had the nerve to charge us full price. We stayed over new years mind you. The craziest experience we had was when we grabbed coffee in the morning. It took them almost 20min to make one almond latte and one black coffee. There were two guys at the machine and no other orders but ours. They made all these random drinks and gave them to us and we were like ‘just a black coffee please’ maybe 5 times and they did not understand. I am happy to be patient for things but this was unlike anything I’ve ever seen. These people were not speaking English and in a customer facing role. They stared at the machine like they’d never seen a coffee machine in their life. They even tried to put the coffee sleeve (the one that keeps you from burning your hands) through the top of the coffee that had a lid on. Obviously it wasn’t going to fit nor is that how coffee sleeves are put on. They had no idea what they were doing. I would honestly never stay at this hotel just because the price and quality of stay were not compatible in the slightest.
Stayed 1 night in Dec 2024

6/10 Okay

Karlheinz

Liked: Staff & service
The bathroom is not the newest
Stayed 3 nights in Dec 2024

8/10 Good

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place please easy to walk to the city food restaurants and shops
Stayed 2 nights in Dec 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Just opposite the Polynesian spa and a short walk into town. Comfortable hotel and good food. Plenty of parking
Stayed 2 nights in Dec 2024

4/10 Poor

Jane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was pretty average for the money we had to pay, the room was booked for 3 people only set up for 2 the curtains had red marks on them looked like blood,the fan over head looked like hadn't been cleaned for ages not one to complain but I did and they moved us to new room great but only set up for 2 people again plus TV wouldn't work had to change TV not our best two days.
Stayed 2 nights in Dec 2024

8/10 Good

Russell

Traveled with family
Disliked: Amenities
Old style amnesties. Shower over bath. Booked room for 3 adults and only had 2 towels, 2 glasses etc. Hair in bath.
Stayed 3 nights in Dec 2024